Downtown Phoenix Hotel

2.5 star property

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Photo gallery for Downtown Phoenix Hotel

Desk, laptop workspace, iron/ironing board, free WiFi
Laundry
Exterior
Vending machine
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
424 W Van Buren St, Phoenix, AZ, 85003
  • Place, The Van Buren
    ‪2 min walk‬
  • Place, Arizona Financial Theatre
    ‪5 min walk‬
  • Place, Phoenix Convention Center
    ‪12 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

Economy Double Room, 2 Queen Beds

7.8 out of 10
Good
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Economy Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Economy Room, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Double Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Economy Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Downtown Phoenix Hotel

Laundry facilities, a 24-hour front desk and express check-out are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a front desk safe and a vending machine are on-site.
Downtown Phoenix Hotel offers 36 accommodations, which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

During your stay at Downtown Phoenix Hotel, you're just a quick walk from The Van Buren. Features include free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a vending machine
  • Steps from The Van Buren and 4 minutes on foot from Arizona Financial Theatre
As a guest of Downtown Phoenix Hotel, you'll find a vending machine, a garden, and laundry facilities. WiFi is free in public spaces. The business-friendly Downtown Phoenix Hotel also features express check-out and a front desk safe. Self parking is free.

This Phoenix hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • 18-hole adjacent golf course

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1962
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Americas Best Value Inn Phoenix

Americas Best Value Phoenix

Americas Best Value Inn Hotel Phoenix

Americas Best Value Inn Downtown Phoenix Hotel

SureStay Best Western Phoenix Downtown

Americas Best Value Inn-Downtown Phoenix Motel

Americas Best Inn Phoenix

Fifth Avenue Hotel

Downtown Phoenix Hotel.

Downtown Phoenix Hotel Hotel

Downtown Phoenix Hotel Phoenix

Downtown Phoenix Hotel Hotel Phoenix

SureStay Hotel by Best Western Phoenix Downtown

Downtown Phoenix Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 421 out of 1001 reviews
Rating 8 - Good. 274 out of 1001 reviews
Rating 6 - Okay. 146 out of 1001 reviews
Rating 4 - Poor. 73 out of 1001 reviews
Rating 2 - Terrible. 87 out of 1001 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Guillermo

Stayed 2 nights in Feb 2026

10/10 Excellent

maria

Stayed 1 night in Feb 2026

6/10 Okay

Tabitha

You can tell they are trying to upgrade the place. A lot of noise from the streets, its a small parking lot. You can hear when any nearby rooms close their doors as your windows will shake. If you are young and need a cheap place to stay, ok
Stayed 2 nights in Feb 2026

10/10 Excellent

Rosa

Liked: Cleanliness, property conditions & facilities
A very nice and comfortable place!
Stayed 2 nights in Feb 2026

2/10 Terrible

Ian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I would give zero stars if I could. The smell was so bad I got another hotel for my 2 night stay. It was in a bad neighborhood with a loud club across the street. The sheets were also scratchy and the bathroom was unclean with a singular towel.
Stayed 2 nights in Feb 2026

10/10 Excellent

John

Stayed 2 nights in Feb 2026

6/10 Okay

Jason

Liked: Staff & service
Disliked: Cleanliness, amenities
Not as clean as expected
Stayed 2 nights in Feb 2026

6/10 Okay

Adam

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean, housekeeping did great with what they had to work with. Very Noisy in every direction. Fire station directly behind so there’s that you have to contend with and a live music venue or should I say Bar that went on till late evening…, shower was in disrepair but not the worst I seen.
Stayed 2 nights in Feb 2026

10/10 Excellent

Pama

Liked: Cleanliness, staff & service
Check in was fast and easy. Room was clean and bed was very comfortable. We stayed here to go to a concert and the walking distance was just right. It fit the bill for our needs without being to overpriced like others in the area.
Stayed 1 night in Feb 2026

4/10 Poor

Marky

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Got no sleep because it was so loud outside our room, between couples fighting and traffic. There were sketchy people hanging out in the parking lot where we had to leave the car. The sheets were scratchy and felt like covering up with a paper towel. It will get you through a short stay, if need be. Area was ok.
Stayed 1 night in Feb 2026

10/10 Excellent

Arianna

Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey

Stayed 1 night in Feb 2026

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean rooms, clean property.
Stayed 1 night in Feb 2026

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, great location in downtown and the staff was amazing.
Stayed 2 nights in Feb 2026

6/10 Okay

ALEXANDRA, Austin

Stayed 2 nights in Jan 2026

4/10 Poor

Brandon

Travelled with partner
Disliked: Amenities, property conditions & facilities
Hotel was not as advertised exactly. Room cleaning was not regular (room was not cleaned in 4d 3n stay) Room was cramped and a lot of sound would leak in from the surroundings and other guests. Parking was slightly confusing and usually almost full
Stayed 3 nights in Feb 2026

2/10 Terrible

Latassia

Disliked: Cleanliness, amenities, property conditions & facilities
This place is a lotta budget motel that sits on a corner of a questionable area. I pulled up and immediately pulled off. I called and asked for a refund. The Manager said I would have to pay for 1 night and I’ll be refunded the rest.
Stayed 3 nights in Feb 2026

10/10 Excellent

Maria

Stayed 1 night in Feb 2026

4/10 Poor

Mark

Disliked: Property conditions & facilities
Room was noisy, too much loud traffic, bed was lumpy, shower door didn't close properly.
Stayed 1 night in Feb 2026

6/10 Okay

Sarah, pleasant valley

Stayed 3 nights in Jan 2026

10/10 Excellent

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jan 2026

2/10 Terrible

Aminh

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was awful. The neighborhood is very sketchy looking. The outside looks like a motel. When checking in the receptionist said our room number out loud while others were checking in. The room seemed unclean and unfinished. We left hours after checking in because of the state of the room. Mold in the bathroom, generally unclean room with a lot of dust in the corners. Overall would not recommend
Stayed 1 night in Feb 2026

4/10 Poor

Rodney

Travelled with family
It did not look like that at the hotel.
Stayed 4 nights in Jan 2026

8/10 Good

Elfreda

Stayed 1 night in Jan 2026

10/10 Excellent

America

Liked: Cleanliness, staff & service, amenities
Room was very spotless and staff was wonderful.
Stayed 1 night in Jan 2026