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Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Exterior
Property preview
In-room safe, desk, iron/ironing board, free cots/infant beds
Free buffet breakfast
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
3401 E University Drive, Phoenix, AZ, 85034
  • Place, Salt River
    ‪14 min walk‬
  • Place, Esteban Dog Park
    ‪3 min drive‬
  • Place, Arizona State University
    ‪7 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(146 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(109 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

9.6 out of 10
Exceptional
(22 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed

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4.7 out of 5, Exceptional, 2,156 reviews
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About this property

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Hotel in Phoenix with free breakfast and free airport shuttle
This smoke-free hotel features an outdoor pool, a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Other amenities include Access to hot tub, a business centre and conference space.
Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG offers 114 air-conditioned accommodations with video game consoles and a safe. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
The free breakfast at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG gets high marks from our customers. During your stay, you'll be close to Arizona State University. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus an outdoor pool.
  • Free buffet breakfast offered
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 7 minutes by car from Arizona State University and 7 minutes from Phoenix Convention Center
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This Phoenix hotel is smoke free.

Guests are served a free buffet breakfast.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Limo/town car service
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 75.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Phoenix-Airport
Holiday Inn Express Phoenix-Airport

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1246 out of 1804 reviews
Rating 8 - Good. 343 out of 1804 reviews
Rating 6 - Okay. 119 out of 1804 reviews
Rating 4 - Poor. 50 out of 1804 reviews
Rating 2 - Terrible. 46 out of 1804 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK
Stayed 1 night in Oct 2025

8/10 Good

Suzanne

Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Silvia

Liked: Cleanliness, amenities
I love this place. Great breakfast selection, courteous staff, modern and very nice facilities, super comfy bed and pillows. And the price is the best part. Thank you 😊
Stayed 1 night in Aug 2025

10/10 Excellent

Marsha, WESTPORT

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Oct 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy airport shuttle. Staff was very accommodating and cheerful.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Joan xiaoqing

Stayed 1 night in Oct 2025

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The change in location of the courtesy shuttle at Phoenix airport was significant
Stayed 1 night in Oct 2025

6/10 Okay

Bruce

Stayed 1 night in Sep 2025

4/10 Poor

Jean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Natalie

Stayed 2 nights in Oct 2025

10/10 Excellent

Lay Choo, Quarry Bay, Hong Kong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Near the airport with free shuttle service. Good size room. Shower is clean though sonewhat dated.
Stayed 1 night in Oct 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jeri

Business traveller
Stayed 1 night in Sep 2025

8/10 Good

John D

Liked: Property conditions & facilities
Staff was friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Allison

Stayed 1 night in Sep 2025

10/10 Excellent

ROGELIO

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the airport
Stayed 1 night in Sep 2025

6/10 Okay

Keith

Stayed 1 night in Sep 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Great staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Lawanda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Phillip

Stayed 2 nights in Sep 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in
Stayed 2 nights in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025