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Holiday Inn Express & Suites Phoenix East - Gilbert by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Phoenix East - Gilbert by IHG

Outdoor pool, open 7 AM to 10 PM, free pool cabanas, pool umbrellas
Restaurant
Exterior
Interior
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly

Explore the area

View in a map
5285 E Baseline Rd, Gilbert, AZ, 85234
  • Place, Banner Gateway Medical Center
    ‪9 min walk‬
  • Place, A.T. Still University
    ‪2 min drive‬
  • Place, Cactus Yards
    ‪7 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(79 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication Accessible)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible (Communication)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower) | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Phoenix East - Gilbert by IHG

Hotel in Gilbert with free breakfast and 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and Access to hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Holiday Inn Express & Suites Phoenix East - Gilbert by IHG offers 100 accommodations with coffee/tea makers and a hairdryer. 49-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 14 years old are not allowed in the hot tub.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Phoenix East - Gilbert by IHG. During your stay, you're just a quick walk from Banner Gateway Medical Center. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a business centre, a meeting room and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Within a 15-minute walk of Banner Gateway Medical Center and Abrazo Mesa Hospital
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Phoenix East - Gilbert by IHG offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. Barbecue grills, a vending machine, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Phoenix East - Gilbert by IHG. Free self parking is available. You'll have access to the outdoor pool at a partner property.

This Gilbert hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Gilbert East Mesa Hotel
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Holiday Inn Express & Suites Phoenix East - Gilbert by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 740 out of 941 reviews
Rating 8 - Good. 143 out of 941 reviews
Rating 6 - Okay. 25 out of 941 reviews
Rating 4 - Poor. 12 out of 941 reviews
Rating 2 - Terrible. 21 out of 941 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Georgianna

Stayed 2 nights in Jul 2025

10/10 Excellent

Zaffany

Stayed 2 nights in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean and accomodating

I stayed over a weekend here. It's a really nice place. Super clean. The breakfast was good, and the front desk workers were very nice. I travel a lot, and this is hotel is one of the cleanest I've ever stayed. I definitely recommend. Didn't get to use the pool, but it was a nice spot. Restaurants and supermarkets a short drive from hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Heather

Stayed 3 nights in Jun 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Front desk man was very nice and helpful. Outdoor area is cute with pool and hot tub. Bed is comfy. Room is clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Soren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Alexa

Stayed 1 night in Jun 2025

10/10 Excellent

Jean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Philip

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Bed had hair on it and under the sheet. Bathroom counter had short trimmed hair Shower had hair in it and on shelf/ soap dispenser Shower very dirty. Overall terrible cleaning job before check in.
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We alsways love staying here for our gilbert travels
Stayed 4 nights in May 2025

10/10 Excellent

Vieda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a wonderful experience. Nice and clean and the staff was very friendly. I would highly recommend it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter, portchester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. I travel to the Phoenix area quite often and I will only stay at this property from now on
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel. Nice room but AC was loud. Nice stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Allison

Stayed 1 night in May 2025

8/10 Good

Janna

Stayed 1 night in May 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Blaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great breakfast!!
Stayed 3 nights in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
I stayed here for four days and it was great. Rooms were very clean, housekeeping did a great job. Breakfast selection was phenomenal. I wish they had had bacon every day, but having it one day was a treat. Pool area is private and shaded. Front desk staff at check in could be friendlier. Will stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was kind and efficient. The property was overall very well maintained.
Stayed 4 nights in May 2025

2/10 Terrible

Michael

Stayed 1 night in May 2025

10/10 Excellent

Zaid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in May 2025

10/10 Excellent

Kasie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025