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HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway

2.0 star property

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Studio, 2 Double Beds, Non Smoking (Larger Room) | Free WiFi, bed sheets
Lobby
Outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas, pool loungers
Free WiFi, bed sheets
Exterior

Reviews

4.2 out of 10

Popular amenities

  • Kitchen
  • Pool
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
11211 N Black Canyon Hwy, Phoenix, AZ, 85029
  • Castles N' Coasters
    ‪2 min drive‬
  • Arizona State University-West Campus
    ‪6 min drive‬
  • Grand Canyon University
    ‪9 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking (Larger Room)

Free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking (Larger Room)

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Non Smoking (Larger Room)

Studio, 2 Double Beds, Non Smoking (Larger Room) | Free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking (Larger Room)

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

HomeTowne Studios by Red Roof Phoenix - Dunlap Ave

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
2.1 out of 5, (1004)
The price is CHF 53
for 1 room
includes taxes & fees
14 Jul - 15 Jul
HomeTowne Studios by Red Roof Phoenix - Dunlap Ave

About this property

HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway

Hotel in Phoenix with free parking
Along with an outdoor pool, this hotel has laundry facilities and free self-parking. WiFi in public areas is free. Additionally, multilingual staff assistance, a banquet hall and a vending machine are on-site. Weekly housekeeping is available.
HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway offers 133 air-conditioned accommodations, which are accessible via exterior corridors and feature free toiletries. 32-inch flat-screen televisions come with cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops and microwaves. Rooms have partially open bathrooms. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 17 years old are not allowed in the swimming pool without adult supervision.

During your stay at HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway, you'll be within walking distance of Castles N' Coasters. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include meeting rooms, laundry facilities and multilingual staff
  • 11 minutes by car from Grand Canyon University and 10 minutes from Happy Valley Towne Centre
As a guest of HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway, you'll find an outdoor pool, a vending machine, and multilingual staff. WiFi is free in public spaces. HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway also features laundry facilities and pool umbrellas. Self parking is free.

Smoking is allowed in designated areas at this Phoenix hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property does not provide dishware in the rooms. Cookware, dishware, and utensils are available for a surcharge or guests may bring their own.
This property allows guests 18 or over to check in with valid military ID.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 20.00 (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 10 mi (16 km) of the property will not be allowed to check in
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property’s full housekeeping service is provided every 14 days. Partial service, consisting of bed sheets exchange and trash removal, is provided every 7 days. Additional housekeeping is available for the listed fee amount per requested service.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM
  • Up to 3 children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crosslands Phoenix Metro Black Canyon Highway Hotel
Crosslands Metro Black Canyon Highway Hotel
Crosslands Phoenix Metro Black Canyon Highway
Crosslands Metro Black Canyon Highway
HomeTowne Studios Phoenix Black Canyon Highway Hotel
HomeTowne Studios Black Canyon Highway Hotel
HomeTowne Studios Phoenix Black Canyon Highway
HomeTowne Studios Black Canyon Highway
Extended Stay America Phoenix Metro Black Canyon Hwy.
Towne Stuos Black Canyon High
HomeTowne Studios Phoenix Black Canyon Highway
HomeTowne Studios Phoenix Black Canyon Highway by Red Roof

HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway Reviews

Reviews

4.2
Rating 10 - Excellent. 136 out of 1004 reviews
Rating 8 - Good. 80 out of 1004 reviews
Rating 6 - Okay. 84 out of 1004 reviews
Rating 4 - Poor. 117 out of 1004 reviews
Rating 2 - Terrible. 587 out of 1004 reviews

4.0/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

3.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Tarek, Walnut

Stayed 1 night in Mar 2025

6/10 Okay

Kanika

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2025

2/10 Terrible

Reginald

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad for business

I only stayed one night and was charged for a week. Dirty tampons were in my room I was put in a smoking room when I asked for non smoking. Front desk gave terrible service and with a attitude.
Stayed 7 nights in Mar 2025

6/10 Okay

Laura

Liked: Staff & service
Several items missing from the room upon check in (tv remote, trash cans, toilet paper roll holder, toilet paper itself, sink stopper, kitchen drawers), some of these items provided when I asked. Exterior walkways need a washing. Bed was awful, like a pull-out with the support bar making it extremely uncomfortable. Fridge missing rails in the door so shelf use only, but cooled/froze appropriately. Area was easily accessible and has good options nearby, seemed fairly safe. Ok for the price, overall.
Stayed 9 nights in Mar 2025

10/10 Excellent

Ricardo

Stayed 1 night in Mar 2025

2/10 Terrible

Joe

Disliked: Cleanliness, amenities, property conditions & facilities
Very poor property. Worst i have ever seen.
Stayed 1 night in Mar 2025

2/10 Terrible

Peter

Disliked: Cleanliness, property conditions & facilities
Had multiple people walk into my LOCKED room in the middle of the night. Are they just handing out master keycards like candy? Good lord. Office lady and the security guard woke me up in the middle of the night to ask me to come fill out a form she’d forgotten to give me at check in. The room was filthy, and the bed was NOT a queen bed (and it was old an on a rollaway bed frame).
Stayed 1 night in Mar 2025

2/10 Terrible

Edward

Stayed 1 night in Mar 2025

2/10 Terrible

Jacob

I made a reservation on Friday afternoon. I paid in advance via a website for an entire week. Due to a personal issue I was unable to get to the property for check in until the next morning. I was told, when I tried to check in, that because I didn't check for the the first night of my stay they had canceled the entire week and I wouldn't get any of my money back. I will never stay with Red Roof Inn again if this is how they do business.
Stayed 7 nights in Mar 2025

2/10 Terrible

Edward, Norfolk

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I cant say anything good about the property. Mold was growing in bathroom as well mildew. Stayed a week and maids never cleaned room. TV was for two days.
Stayed 7 nights in Mar 2025

2/10 Terrible

Marcos

Disliked: Cleanliness, amenities, property conditions & facilities
Toilet wasnt reaĺly flush. Entrance door didnt close properly
Stayed 1 night in Mar 2025

2/10 Terrible

Yorbi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bad attention and not giveing back the deposit and never answering in the front desk
Stayed 1 night in Mar 2025

2/10 Terrible

Gregory

The worst hotel ever.

There were no towels in my room, and they could not provide any until noon the next day. However, the hooker fight was entertaining. I dried off with the bedsheet and got the hell out of there
Stayed 5 nights in Mar 2025

4/10 Poor

tatsuya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Update the website pictures

The room was totally off the pictures in web site. You have to update and correct. Please do so asap otherwise this is tricking the clients. I decided to stay because of pictures. I need my money back.
Stayed 5 nights in Mar 2025

2/10 Terrible

Brad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 14 nights in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

False pictures

Pictures were not accurate of the hotel. That was very deceiving. You should not allow pictures of the hotel to be placed on the internet unless it is real.
Stayed 3 nights in Mar 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The first room they gave me had no blankets and the sheets had black stuff all over them and the second room they gave me didn't have towels. Also, they said that each room had an ice maker in the fridge, but the room i ended up in didn't have an ice maker and there was no ice machine on property.
Stayed 3 nights in Mar 2025

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities
I had to go to the store and get disinfectant wipes to clean the whole room, it was disgusting. It was obvious the door had been pried open at some point. There was no towel. The toilet clogged and I had to wait over 12 hours for a plunger to plunge it myself. The person at the front desk was rude. The electrical looked bad. The curtains were stained and dirty.
Stayed 3 nights in Mar 2025

2/10 Terrible

Ghazi

Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean
Stayed 3 nights in Mar 2025

2/10 Terrible

Brian

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 152 was a complete disaster! Door appeared to have been kicked by cops due to location of hotel, and rigged together to close. Doors falling off cabinets, holes in cabinet doors, burn holes in comforter, no towels, and room smelled like smoke evemthough it was a a non smoking room. Waited in office 10 minutes to request a refund and no one was around so we ended up leaving without one.
Stayed 1 night in Mar 2025

10/10 Excellent

Marcus

Disliked: Cleanliness, staff & service, property conditions & facilities
It was the worst hotel I’ve ever been into the county jail looks better than that
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extra roommates didn't want

Stayed 2 nights in Mar 2025

4/10 Poor

Matt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was terrible. They charged me for a night that I wasn't even there My room was never cleaned my whole stay.
Stayed 5 nights in Mar 2025

2/10 Terrible

Rebecca

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean and lack of basic amenities
Stayed 2 nights in Mar 2025