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Hotel San Carlos - Downtown Convention Center

3.0 star property

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Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Room, 2 Double Beds, City View | Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Interior
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
202 N Central Ave, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Mortgage Matchup Center
    ‪7 min walk‬
  • Place, Chase Field
    ‪8 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds, City View

7.4 out of 10
Good
(36 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed

7.6 out of 10
Good
(30 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed, City View

7.4 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel San Carlos - Downtown Convention Center

A restaurant, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, conference space, a 24-hour front desk and gift shops/newsstands are on-site.
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and a hairdryer. LED televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel San Carlos - Downtown Convention Center. During your stay, you're just a quick walk from Mortgage Matchup Center. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the central location and the helpful staff
  • Just a 3-minute walk from Phoenix Convention Center and 7 minutes on foot from Mortgage Matchup Center
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 1302 square feet (121 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hotel San Carlos - Downtown Convention Center.

This 3-star Phoenix hotel is smoke free.

Hotel San Carlos - Downtown Convention Center has a restaurant on site.
Centrico – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The property charges 1.85 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 9 January 2023 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 412 out of 1010 reviews
Rating 8 - Good. 236 out of 1010 reviews
Rating 6 - Okay. 165 out of 1010 reviews
Rating 4 - Poor. 113 out of 1010 reviews
Rating 2 - Terrible. 84 out of 1010 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Jo

Liked: Cleanliness, staff & service, amenities
The room was fine and the staff were courteous and helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Super cute/quaint! nice staff and convenient to fun food options. Outside- typical downtown riff-raff and hipsters, felt uneasy coming from dark parking garage! Have to find parking!!
Stayed 2 nights in Jan 2026

8/10 Good

Lucille

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was good and desk clerk were friendly and helpful
Stayed 1 night in Jan 2026

6/10 Okay

Bryan

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It’s an old, quaint hotel. The bathroom is tiny, the walls don’t block any sound from adjoining rooms. However, it’s clean and the staff is excellent.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jesus

Stayed 2 nights in Jan 2026

10/10 Excellent

Beau Thomas

Stayed 1 night in Jan 2026

6/10 Okay

Eric

Stayed 1 night in Jan 2026

6/10 Okay

Vincent

Business traveller, Travelled with family
Disliked: Amenities
Dilapidated and lacking in many amenities: no parking, no breakfast, no (working) pool, no room temperature controls, no laundry. Multiple wacked out vagrants roaming the block including sleeping right outside the front door the ar
Stayed 1 night in Jan 2026

4/10 Poor

Daniel

Disliked: Staff & service, amenities
Staff was very slow checking in (30 minutes) and didn't seem well trained. Rooms to hot with no control. Very dated.
Stayed 1 night in Jan 2026

4/10 Poor

Robert, Show Low

Stayed 1 night in Jan 2026

8/10 Good

Carlos

Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service
Yes clean rooms .house keeper does a good job.
Stayed 4 nights in Jan 2026

10/10 Excellent

Robert

Stayed 3 nights in Jan 2026

8/10 Good

Tina

Business traveller
Liked: Cleanliness, staff & service, amenities
Hotel was great.... area around not so much
Stayed 1 night in Jan 2026

8/10 Good

Ran

Liked: Cleanliness, staff & service, amenities
Nice location
Stayed 2 nights in Jan 2026

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, amenities
Clean room fantastic guest service beautiful old well maintained historic downtown Phoenix hotel
Stayed 3 nights in Jan 2026

6/10 Okay

TIMOTHY

Business traveller
Liked: Cleanliness, staff & service
Nice towels, shampoo soaps, clean sheets. But Bed was FIRM. Felt like grandmas guest bed from 60yrs ago. Needs a comfort topper.
Stayed 2 nights in Jan 2026

10/10 Excellent

Stephen

Stayed 2 nights in Jan 2026

10/10 Excellent

Joshua S

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location! Clean room!
Stayed 1 night in Nov 2025

8/10 Good

Mandy

Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Stayed 4 nights in Jan 2026

10/10 Excellent

jennifer

Business traveller
Location
Stayed 2 nights in Jan 2026

4/10 Poor

Dannis

Disliked: Room comfort
That was one of the hardest mattresses I’ve ever slept on! We could hardly sleep at all. There was absolutely no room in the bathroom. I saw fuzz bunnies on the carpet. We will never stay there again.
Stayed 1 night in Jan 2026

6/10 Okay

Preston

Travelled with group
Good stay. Nothing to complain about.
Stayed 2 nights in Jan 2026

10/10 Excellent

Isaiah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Close to many restaurants and shops
Stayed 2 nights in Jan 2026