Had a couple issues regarding the listing, and unit not being ready upon arrival/check in. The property owner was very receptive and helping to correct the issues. All said and done, we got everything figured out, and the owner was extremely helpful to fix any issues we had.
Pros:- Very clean and organized. - Close Proximity to Diamondbacks, Convention Center- Attentive Host, replied to messages quickly- Main bed was comfortableCons:- Very loud, due to proximity to Van Buren- Smelled of Weed in Hallways (hard to mitigate that)- Digital locks were a challenge, may be easier if code was given instead of requiring phone use- Futon not very comfortable for 17 year oldOverall it was okay. The location has its ups and downs, great proximity to key downtown areas, but that comes with noise and other detractions. You have to know that going in.The digital lock provided many issues - eventually we were able to work it out but not after a lot of frustration. Ensuring a fully charged phone is key - no phone, no entry. Host was available to help, but beyond resetting system could not solve issues. Having a digital code instead of or in addition to phone key would have helpedRoom was very clean, full kitchen, functioning TV with access to movies/shows, mostly comfortable.Nice place, to make luxurious I would recommend a more comfortable sofa sleeper option, some bathroom amenities (soaps, etc.) and some way to mitigate noise
I booked the condo 8 months prior to our stay. When I was given the check-in instructions the day before, I was given a different address for the condo. Instead of a 10 minute walk north of the convention center, the new location was a 10 minute walk east of the convention center. I was told they were transitioning and was offered a refund if we wanted to cancel but same walking distance so declined.Had some minor issues with the app used as your entrance key - link not received, front door not appearing - but got those worked out.Condo faces a busy 4 lane street so you do hear traffic noise. The furnishings are very in expensive so don't expect them to hold up for long. The bed though was comfortable. The sofa bed was not a pull out mattress like I am familiar with. The back and armrests fold down to create a 'bed'. Sitting on the sofa was not terribly comfortable so would not imagine sleeping on it would be either.The kitchen was not well stocked. There were plastic plates and bowls, two coffee mugs and two wine glasses. We had to heat leftovers up on the stove as there was no microwave safe dish. There was a new coffee machine and new pots and pans (still in the packaging from the box). We tried to use the oven but while pre-heating, it filled with smoke and set off the smoke detectors.There was no shampoo or bath soap when we arrived but the host did order some that was delivered quickly. The host was very response when contacted.
The location was close to all of the facilities I needed for my trip. I felt comfortable walking to and from the condos. I would definitely stay here again.
Super clean, great gym, nice pool, very convenient to walk to downtown restaurants and theaters. Also super quiet, so perfect sleeping conditions. Definitely not a place for a party crowd, which was perfect for us. Owner was very nice and easy to communicate with.
It was my first time booking through Vrbo and it was for a coworker that came from overseas. Although we had minor hiccups due to not understanding the entry key app, the host was super helpful and responsive during the entire stay that made everything easy. Will book again in the future for any longer term stays!