6/10 Satisfaisant
Diana S.
6 oct. 2025
Les points forts : Propreté
The company that owns the house was difficult and not very understanding or flexible. The actual property manager in Phoenix however was fantastic. The main concern is there arenât a lot of the actual items you need. They have fire pits but no tools for sâmores or to make a fire. You need to bring all that yourself. Same with the pools. No floats or in pool loungers. We also were pleased to have both properties. The house they consider the âold houseâ the pool is very deep and not a lot of places for sitting around and hanging out in the pool especially since there are no floats. There also arenât a ton of dishes for hosting or cooking. Very basic things but a majority of the cabinets are empty. So if you plan on hosting or cooking youâll need to bring a lot of your own stuff.The actual property manager was very responsive and flexible. When you have questions deal directly with her and not Heirloom themselves. She was wonderful! Overall it was great and what we needed but we were lucky to be local and have someone run to our house to get some items they didnât have and had to speak with the property manager a few times throughout the stay.
Diana S.
Séjour de 3 nuits en octobre 2025