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Aparthotel

Metro Phoenix Extended Stay

3.5 star property

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Photo gallery for Metro Phoenix Extended Stay

Front of property
Park view
Individually decorated, individually furnished, desk, laptop workspace
Flat-screen TV
Family Apartment | Individually decorated, individually furnished, desk, laptop workspace

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Phoenix, AZ
  • Place, Castles N' Coasters
    ‪1 min drive‬
  • Place, Rose Mofford Sports Complex
    ‪1 min drive‬
  • Place, Rose Mofford Dog Park
    ‪2 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Studio Suite

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Studio Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Studio Suite

Individually decorated, individually furnished, desk, laptop workspace

Comfort Studio Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Apartment

Individually decorated, individually furnished, desk, laptop workspace

Family Apartment

  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premium Apartment

Flat-screen TV

Premium Apartment

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Studio Suite

Individually decorated, individually furnished, desk, laptop workspace

Superior Studio Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Apartment

Individually decorated, individually furnished, desk, laptop workspace

Premium Apartment

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for City Studio Suite

Individually decorated, individually furnished, desk, laptop workspace

City Studio Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Apartment

Individually decorated, individually furnished, desk, laptop workspace

Family Apartment

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Basic Studio Suite

Individually decorated, individually furnished, desk, laptop workspace

Basic Studio Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Metro Phoenix Extended Stay

Along with an outdoor pool, this smoke-free aparthotel has laundry facilities and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include barbecues. Each apartment boasts a private pool and offers free WiFi and a sofa bed. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include a private garden and a flat-screen TV.
Metro Phoenix Extended Stay offers 168 air-conditioned accommodations with private pools and an iron/ironing board. This individually decorated and furnished accommodation has separate dining areas and includes sofa beds and desks. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a separate bath and shower.

This Phoenix aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

Recreational amenities at the aparthotel include an outdoor pool.
Our customers tell us that they can't get enough of the pool at Metro Phoenix Extended Stay. During your stay, you'll be within walking distance of Rose Mofford Sports Complex. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. This comfortable aparthotel has 168 apartments. Free WiFi and a private pool are available in each apartment.
  • Each apartment offers a private pool, a sofa bed and a dining area
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 6 minutes by car from Grand Canyon University and 12 minutes from Phoenix Convention Center
  • Dogs welcome for a fee (restrictions apply)
Metro Phoenix Extended Stay offers its guests an outdoor pool, barbecue grills, and a garden. Public spaces have free WiFi. Self parking is free.

This 3.5-star Phoenix aparthotel is smoke free.

Property amenities

Pool/Spa

  • Outdoor pool
  • Private pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Bedrooms

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 43-inch flat-screen TV

Outdoor areas

  • Barbecue grill
  • Firepit
  • Garden
  • Yard

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 14 kg per pet
  • Fee: USD 5 per accommodation per day
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Deposit: USD 50 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Iron/ironing board

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 168 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Sunday (9:00 AM - 5:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 5 per accommodation, per day, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 10 per accommodation, per stay.
  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 5 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Sunday: 9:00 AM - 5:00 PM
Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Metro PHX Apartments
Metro Phoenix Inclusive Living
Metro Phoenix All Inclusive Living Phoenix
Metro Phoenix All Inclusive Living Aparthotel
Metro Phoenix All Inclusive Living Aparthotel Phoenix

Metro Phoenix Extended Stay Reviews

Reviews

6.4
Rating 10 - Excellent. 1098 out of 2702 reviews
Rating 8 - Good. 277 out of 2702 reviews
Rating 6 - Okay. 217 out of 2702 reviews
Rating 4 - Poor. 269 out of 2702 reviews
Rating 2 - Terrible. 841 out of 2702 reviews

6.6/10

Cleanliness

6.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Era

Disliked: Cleanliness, amenities
This location is misrepresented on hotels.com. I suggest looking at MetroHospitality.com for detailed disclosure of your expected experience before booking. If I'd been informed prior to reserving at Metro Phoenix Extended, I would never have reserved there and never will again. The room type I booked was not the initial room type I was put into and no one at the front desk told me they were giving me a different room type at the time of check-in. As soon as I realized I went back to the front desk and was told that there were no King suites available and that the Queen I was given was the last of the room type available. I had already been waiting two hours past my arrival and check-in time for a room to be cleaned and made available. The room appeared to be cleaned in a hurry and not well. The bathtub was gross with possible black mold in the crevices. Be aware this location intentionally prevents a bath from being filled and used. A bath was a main reason I booked the room. The next day I waited most of the day to be moved to the actual room type I had booked, only to have to wait while maintenance installed a faucet which would allow a bath, to later not get because not enough hot water. Many insects in the room and once I realized there were bedbugs we left immediately. I insisted to receive a full refund and management refused. I only got refund from Expedia after much persistence. The ONLY staff who was genuinely kind is Asia who I would give 5 Stars to her.
Stayed 2 nights in Nov 2025

2/10 Terrible

Karen

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Stayed 6 nights in Nov 2025

2/10 Terrible

Jose

Stayed 2 nights in Nov 2025

2/10 Terrible

Brian, Dover

Disliked: Cleanliness
Could not pay me to stay there again. Arrived after 9, front desk was closed ao i had to call a hotline. Total of 8 calls and over an hour to finally get into a cleaned room. 1st time they gave me a wrong code then the room wasnt even clean when I got in. Another call and they gave me a different room with a code that worked. Just to stay a few hours to get to the airport for a 7am flight. Horrible.
Stayed 1 night in Nov 2025

4/10 Poor

Melinda

Stayed 1 night in Nov 2025

4/10 Poor

William

Liked: Cleanliness, amenities
My next-door neighbors were smoking outside my room and were not quiet. There seemed to be homeless people lurking about. Although I didn't feel threatened, I was concerned about my car.
Stayed 3 nights in Nov 2025

10/10 Excellent

Christine

Stayed 6 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Great staff. Clean room
Stayed 6 nights in Nov 2025

6/10 Okay

Rubén

Liked: Amenities
Muy bien gracias
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 6 nights in Nov 2025

2/10 Terrible

Susan

I couldn't check in. Office closed. Called the number posted on the office door, had to leave a message. No response. Had to get a different hotel.
Stayed 2 nights in Nov 2025

2/10 Terrible

Michael

Stayed 2 nights in Nov 2025

2/10 Terrible

kisha

Check in was a nightmare. I did not arrive by 5:30 and there was no one at the leasing office. When I called the number on the door several times, I did not get a call back until I went through Expedia. This took over an hour. The room looked clean. However, when I went to the kitchen to eat, there were roaches in there. I killed two of them and promptly checked out.
Stayed 2 nights in Nov 2025

2/10 Terrible

Asim

Stayed 1 night in Nov 2025

2/10 Terrible

Knox

Stayed 7 nights in Nov 2025

6/10 Okay

Francisco

Stayed 2 nights in Nov 2025

6/10 Okay

Amber

Stayed 2 nights in Nov 2025

2/10 Terrible

steve

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I would give zero stars if I could. Our stay at this hotel was awful from start to finish. The room had a hole in the door and the door trim looked like it had been chewed up by a dog. The entire place reeked of weed, making it impossible to relax or feel comfortable. Even worse, there were shady people hanging around the property, and some of them made threatening gestures as we went to our room. I did not feel safe here at all. We only stayed about 20 minutes—just long enough to book a room at a different hotel. After all this, the hotel still refused to refund our money. Absolutely unacceptable. I would strongly advise anyone to avoid this place.
Stayed 2 nights in Oct 2025

2/10 Terrible

Tyler

Business traveller
Disliked: Cleanliness, room comfort
Do not stay at this location! Check in at the front desk is only available 4-5:30pm. I believe they do this so they don’t have to come face to face with disgusted customers. We had 5 rooms booked (three of which were 6 bedroom occupants.) Mowt rooms had no bedding, bugs and cockroaches scattered when the e opened the doors, the hallway of two rooms was matted with dog fur, towels had hairs, bathrooms were dirty and room floors were filthy. The pictures online ate a completely false representation of what this facility looks like. Management was difficult to impossible to work with. We were promised a refund when we couldn’t stay there and are now fighting to receive that refund.
Stains on furniture
This is what the couch beds all looked like
Some beds only had a sheet provided
Bugs everywhere
Stayed 3 nights in Oct 2025

2/10 Terrible

Jack

Stayed 1 night in Oct 2025

2/10 Terrible

Kevin Wayne, Bayfield

Disliked: Cleanliness, property conditions & facilities
Arrived on property at about 9pm or so after flying into Phoenix. It was nothing like we expected. The property was dirty and trashy with clothes hanging from the stair well, people yelling and running around the property and cars constantly coming and going (not for the right reasons). Got inside the property and found old outdated furniture, broken counter top, shelves barely hanging on in the bathroom and a leaking bathtub faucet. We had to sign this massive agreement to even check into the property online but it was pointless. We were up all night on the first night cause the upstairs tenant was jumping around, dropping stuff and constantly in and out of his unit running downstairs to come and meet people outside our unit. Yelling, talking, and laughing constantly. We spent the next day away from the property due to the fact that we were feeling comfortable
Stayed 3 nights in Oct 2025

2/10 Terrible

Susan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place is an absolute dive. Outside my room, it smelled like pot. My room stunk of who knows what. There was a domestic fight outside my room. The couch was so dirty, you couldn’t pay me to sit on it. There was no remote control for my TV. I called about it and was told to download the Roku app. The shower was moldy in areas, the shower curtain was disgustingly dirty. Looked like there was blood on the wall. The furniture was chipped and broken. The counter top in kitchen was broken. The mattress looked like it had been walked on with dirty feet. When my daughter and son-in-law arrived to their room, they found their door unlocked and pushed open the door. It stunk like crap in their room and the couch pillows were on the kitchen table. The bed looked like someone had been lying on it. They could not even close their front door, let alone lock it. People were smoking dope on the balcony above their room. One guy stopped and just stared at my daughter as she walked by. They too felt very unsafe and disgusted at the conditions and left with me to go find a safer and cleaner place to stay. We’ve asked for a refund due to the conditions, but have not received a response from management. Renter be warned! This place does not look like the pictures as advertised.
Notice the chips on the table.
Notice the broken counter top.
Notice the moldy areas.
Notice the chips on the caninet.
Stayed 1 night in Oct 2025

2/10 Terrible

Jason

Stayed 1 night in Oct 2025

2/10 Terrible

Andres

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2025