2/10 – Ungenügend
Jennie C.
8. Dez. 2025
Do not stay at this property! Or any property managed by CozySuites. The key fob needed for access to the buildings and parking garage were unavailable. I communicated that we had a rental car and needed it ASAP. We had to follow up ourselves with the leasing company and did not receive the proper access for 24 hours. This lead to parking in the wrong spot and having our rental car towed. Custom service was terrible. They did agree to refund the first night but are insisting that we paid much less than the receipt from VRBO shows. Neither CozySuites or VRBO can provide a receipt or the proper refund. Additionally, the complimentary items listed were not provided. Dirty dishes were in the dish washer and bedroom. Parking fees were not expensive than listed. It was such a terrible experience that I have filed a Better Business Bureau complaint. Turns out that CozySuites has an F rating for many similar issues.
Jennie C.
Aufenthalt von 5 Nächten im Dezember 2025















