The property and home are beautiful. Every detail was thought out and designed for. We had a few hiccups throughout our stay, that didn't feel like they were handled or communicated. The garage code stopped working so we were locked out of the home for the entire day, we reached out to the PM, but he wasn't receiving our messages. The neighbor helped us get our PM. Then we were left the rest of the trip going through one of our coworkers bedrooms to enter and leave the home. We only had one key to use, so we had to coordinate leaving a slider unlocked, or being home at the same time to let one another in. No one came to fix the garage entry.
2nd day, the girls were swimming in the pool and a man holding a basket walks into the yard. We ask him, how we can help and he says he is just checking on the jacuzzi. We were very startled and confused as no one mentioned anyone was coming, or no reminders were sent if they did mention it. He was nice enough of a guy, but it was creepy for sure.