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Premier Inns Metro Center

2.5 star property

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Photo gallery for Premier Inns Metro Center

Deluxe King, Non Smoking | Pillow-top beds, desk, WiFi, bed sheets
Lobby
Exterior
Outdoor pool
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Business services

Explore the area

View in a map
10402 N Black Canyon Hwy, Phoenix, AZ, 85051
  • Place, Castles N' Coasters
    ‪12 min walk‬
  • Place, Rose Mofford Sports Complex
    ‪14 min walk‬
  • Place, Arizona Canal
    ‪14 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking | Pillow-top beds, desk, WiFi, bed sheets

Standard Room, 2 Double Beds, Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard King, Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Premier King, Non-Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier 2 Full Bed, Non-Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King, Non Smoking

Deluxe King, Non Smoking | Pillow-top beds, desk, WiFi, bed sheets

Deluxe King, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe 2 Full Bed, Non-Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Premier Inns Metro Center

Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Self parking is free. Additionally, WiFi in public areas, a business centre and a children's pool are on-site.
Premier Inns Metro Center offers 146 air-conditioned accommodations, with free toiletries. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit.

In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.

Children aged under 17 years old are not allowed in the swimming pool without adult supervision.

Premier Inns Metro Center's good location gets good marks from our customers. During your stay, you're just a quick walk from Metrocenter. Free self-parking, an outdoor pool and a restaurant are available.
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • 9 minutes by car from Grand Canyon University and 11 minutes from Happy Valley Towne Centre
  • Cats and dogs welcome free of charge (restrictions apply)
Premier Inns Metro Center offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

A business centre and meeting rooms are available. A vending machine, an arcade/games room, and multilingual staff are also featured at the family-friendly Premier Inns Metro Center. Free self parking is available.

Smoking is allowed in designated areas at this Phoenix hotel.

Premier Inns Metro Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.99 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per night)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour pool access
  • Arcade/game room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 4 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 5.99 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 5.99 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24 hours a day.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Premier Inns Metro Center Phoenix
Premier Metro Center Phoenix
Premier Inns Metro Center Hotel
Premier Inns Metro Center Phoenix
Premier Inns Metro Center Hotel Phoenix

Premier Inns Metro Center Reviews

Reviews

6.2
Rating 10 - Excellent. 493 out of 1451 reviews
Rating 8 - Good. 171 out of 1451 reviews
Rating 6 - Okay. 171 out of 1451 reviews
Rating 4 - Poor. 157 out of 1451 reviews
Rating 2 - Terrible. 459 out of 1451 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cleveland

Liked: Cleanliness
I enjoyed my stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome view
Stayed 1 night in Mar 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jace

Liked: Cleanliness, staff & service, amenities
Speedy checkin and clean rooms
Stayed 1 night in Feb 2026
Verified

8/10 Good

Casey

Liked: Staff & service
Disliked: Amenities
Rooms wad big and relaxing to
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Roy

Liked: Cleanliness, staff & service
Hotel had nice bed. Floor was in bad shape probably because it was an old building. A good night’s sleep for the price
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Cleveland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This location is called Premier, but it is nothing of the sort. This place should be torn down.
Front door
Joining room door
Bathroom
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Aleda

The TV in the room did not work and the walls and floor were in bad shape. The bed was comfortable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Grace

Liked: Cleanliness, amenities
Clean
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was a lot of remodeling going on, and quite a bit of drug using behavior.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Tino

Plenty of shopping nearby and across the main road.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Daniel

Liked: Staff & service
Disliked: Cleanliness, amenities
Greetings
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

ALEXANDER

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Had to cancel the stay, and the staff agreed. Price was again, but it was bad. Broken air vents, burns in the sheets, and homeless in the front and side of building.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Kemet

Disliked: Cleanliness, amenities, property conditions & facilities
Staff is cool the room is not worth it
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

William

Very poorly maintained and lots off homeless/tweakers
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Verlynde

Room clean but old. Saw some roaches i. In bathroom. Didnt use anything for activities.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Amy

Disliked: Cleanliness, amenities, property conditions & facilities
Funky smell, lots of accumulated dust in bathroom vents
Stayed 1 night in Feb 2026
Verified

8/10 Good

Marijah

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff seemed courteous
Stayed 7 nights in Nov 2025
Verified

4/10 Poor

David

Liked: Cleanliness, staff & service
Disliked: Amenities
The room I was in looked nothing like the above room. Small slats in the floor were missing. Entire place needed paint.
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Katherine

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Initially met by staff that actually seemed annoyed we wanted to check in. Room was poor condition (floors cracked & splitting) bathroom door latch was broken/missing and exterior room door lock questionable) and decor sparse. On the surface it looked clean but saw a roach in the bathroom. Water pressure in shower good; walking distance to restaurants, but homeless people nearby. Recommend bringing your own blankets.
Sparse furnishings - glad we had blankets in our car.
Flooring in terrible shape
Flooring in bathroom needs replacing.
Basic bathroom accommodations with no surface near sink. Shower pressure good)
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

José

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It doesn't have clean towels, they were all dirty, the bathroom was dirty, the main bathrooms that are next to the front desk are totally disgusting, the door of the room they gave me opened by itself, it seems that the door lock doesn't work
Stayed 1 night in Mar 2026
Verified

4/10 Poor

William

Disliked: Amenities
Homeless, no hot water
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

Joe

Good
Stayed 1 night in Jan 2026