House and amenities were fine. This was a last-minute booking because our flights were canceled. Less than 24 hours later, we realize we needed only one night, but the host held firm on the cancellation policy and would not show any flexibility. While that was certainly in their rights, it was disappointing that they werenât flexible under the circumstances, especially considering it was last minute and the place was probably going empty anyway.
Goodnight was very responsive and very nice. We didnât get the code for the front door before 4 pm. I recommend that you text rather than email it as we did not have any internet and had to call for the code. The house was great- very clean and well- equipped although I thought the towels were skimpy and there were no hooks in any of the bathrooms to hang anything. It wouldâve been nice to at least have some salt and pepper . I arranged to have the pool heated and it was not warm when we arrived. it seemed to get colder each day. Good Night was very nice and refunded me the charge for heating the pool but it was disappointing not to be able to stay in the water for long.The bathrooms and bedrooms were nice .
We stayed here for a girlsâ weekend to say yes to the dress! The house was clean, spacious, and had very comfortable beds. It was too hot to swim (118!) but we had a great time playing pool indoors. We did have an A/C issue, but the property manager, Rhea, was amazingâshe responded right away and promptly relocated us to another property so we could enjoy the rest of our weekend comfortably. Her quick communication and accommodating nature made all the difference. Thank you, Rhea, for helping make our weekend a success!
Home met all of our needs. Quiet neighborhood. Just west of the 101 and south of camelback road. Pool table provided great activity during heat of day. Convenient to restaurants, old town and aquarium. Pool was clean and well maintained. My only complaint would be the kitchen chairs are really worn and wobbly, owner should replace them.
The two good things about this property is the location and the master bed mattress was very comfortable.
Unfortunately the house is somewhat falling apart, baseboards pealing, walls need to be cleaned, etc. The major issue is that the pool heater was not working. We paid to heat the pool and still have not received a refund. I am disappointed with the management companyâs lack of urgency in resolving this.
Overall, we had a great stay. The one and really only thing I have to complain about was that the grill did not work. We bought food to grill and ended up throwing it away because we were not able to cook it. We did ask for a lighter to try and get the grill to work, but one never came to the house.
Nice house that suited our needs well. However, since we just stepped off a plane, it would have been nice to have:
toilet paper, paper towels/napkins, hand & dish towels & hand soap. Other than those inconveniences, we had a nice stay.
This property looked just like the photos! It was very clean and had everything we needed. The pool was perfect and I would definitely recommend getting it heated. The location was perfect we were right by downtown and the staff was very responsive and helpful leading up to the trip. The check in and check out process was a breeze. Would definitely recommend staying here!