We decided on this rental solely for the pool, which wouldnât go above 73 degrees, which was way too cold given the weather. The kids tried it out on the first day for a few minutes and ended up with the sniffles. Unfortunately, it was due to some mishap from the prior renters not covering the pool, according to the property manager. In all fairness, the property manager did say they would refund the heated pool portion of the rental, which they did- however, they failed to call back to ensure the pool was working the following day as they had promised. Once the refund occurred on day 2, it was no longer a concern on their side. However, the way our last call was characterized was that once the pool was covered overnight, the pool should be working for the rest of our entire stay, which it did not.
If it wasnât for the pool not working properly and the property manager communication kerfuffle, this wouldâve received a 5 star rating.