The property was not as described and was minimalist in almost every category (heat not working when we arrived, no hair dryer, no pots or bowls to prepare a pasta or a salad, no chest or luggage stand in bedroom so suitcases on the floor, etc.) The host acknowledged the legitimacy of the complaints and committed to address them in the future, but no actual accommodation or adjustment for 449/ night apartment advertised asâresort likeâ.
Didnât stay one hour in the place. Itâs a partially renovated old apartment complex. Not a resort! Lacked basic necessities. One partially used roll of toilet paper, and not a clothes hanger in the place. Minimal plates and no glass ware. Called the contact person and asked for an immediate phone call. No response so we left and found another place. Have tried to get resolution with contact. No solution presented. I want a refund and VRBO to explain how this place was excepted. Iâm a 1st time VRBO