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JW Marriott Phu Quoc Emerald Bay Resort & Spa

5.0 star property

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Photo gallery for JW Marriott Phu Quoc Emerald Bay Resort & Spa

3 outdoor pools, open 6:30 AM to 6:30 PM, pool umbrellas, pool loungers
4 restaurants, breakfast, lunch, dinner served; French cuisine
Villa, 3 Bedrooms, Non Smoking, Garden View (Private Pool) | 1 bedroom, premium bedding, pillow-top beds, in-room safe
Property amenity
House, Multiple Bedrooms, Non Smoking | Beach/ocean view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking included

Explore the area

View in a map
Eco-Tourism At Bai Khem, An Thoi Town, Phu Quoc, An Giang
  • Khem Beach
    ‪7 min walk‬
  • Sao Beach
  • Sunset Town Beach
    ‪6 min drive‬
  • Phu Quoc (PQC-Phu Quoc Intl.)
    ‪20 min drive‬

Room options

View all photos for House, Multiple Bedrooms, Non Smoking

House, Multiple Bedrooms, Non Smoking | 1 bedroom, premium bedding, pillow-top beds, in-room safe

House, Multiple Bedrooms, Non Smoking

  • 1300 sq m
  • 7 bedrooms
  • Sea view
  • Sleeps 9
  • 7 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Balcony

  • 61 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • 90 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)

Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool) | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)

  • 180 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Non Smoking, Garden View (Private Pool)

Villa, 3 Bedrooms, Non Smoking, Garden View (Private Pool) | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Villa, 3 Bedrooms, Non Smoking, Garden View (Private Pool)

  • 400 sq m
  • Sleeps 9
  • 3 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

9.6 out of 10
Exceptional
(5 reviews)
  • 53 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking, Balcony

  • 61 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking, Balcony

9.2 out of 10
Wonderful
(7 reviews)
  • 53 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed, Non Smoking, Ocean View | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

  • 53 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Room, 1 King Bed, Non Smoking, Ocean View (Balcony) | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Balcony

8.8 out of 10
Excellent
(6 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

InterContinental Phu Quoc Long Beach Resort by IHG

  • On private beach
  • Pool
  • Breakfast included
  • Spa
4.6 out of 5, Wonderful, 385 reviews
The price is CHF 139
includes taxes & fees
15 Sept - 16 Sept
InterContinental Phu Quoc Long Beach Resort by IHG

About this property

JW Marriott Phu Quoc Emerald Bay Resort & Spa

Luxury resort on the beach, with 3 outdoor pools
Catch some rays on JW Marriott Phu Quoc Emerald Bay Resort & Spa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. Housekeeping is available on request.
JW Marriott Phu Quoc Emerald Bay Resort & Spa offers 244 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Phu Quoc resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

A private beach and complimentary bicycles are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages. The spa is open daily.
During your stay at JW Marriott Phu Quoc Emerald Bay Resort & Spa, you're just a quick walk from Khem Beach. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine with garden views at Pink Pearl, one of the property's 4 restaurants and 2 bars/lounges
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Indulge with massages at the spa
  • Services include a free children's club, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, a 24-hour gym and a steam room
  • 8 minutes on foot from Khem Beach and a 3-minute drive from Phu Quoc Prison
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At JW Marriott Phu Quoc Emerald Bay Resort & Spa, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool and a 24-hour fitness centre. Free self parking is available.

This 5-star Phu Quoc resort is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.
Pink Pearl – Overlooking the garden, this fine-dining restaurant specialises in French cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Tempus Fugit – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.
Red Rum – This beach restaurant serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
French & Co – This delicatessen specialises in French cuisine and serves lunch, dinner and light fare. Reservations are required. Open daily.
Department of Chemistry B – Overlooking the ocean and pool, this cocktail bar specialises in international cuisine and only serves dinner. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Department of Chemistry B
  • French & Co
  • Pink Pearl
  • Red Rum
  • Tempus Fugit

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Billiards/pool table
  • Books
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Hot tub
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre (7,406 square foot of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Phu Quoc Emerald Bay Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 1350000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1350000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
This property has a strict no-smoking policy. Violators will be subject to a fine of VND 5,000,000.

We should mention

  • Pool access available from 6:30 AM to 6:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

JW Marriott Phu Quoc Emerald Bay Resort
JW Marriott Emerald Bay Resort
JW Marriott Phu Quoc Emerald Bay
JW Marriott Emerald Bay
JW Marriott Phu Quoc Emerald Bay Resort Spa
Jw Marriott Phu Quoc Emerald &
JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort
JW Marriott Phu Quoc Emerald Bay Resort & Spa Phu Quoc
JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort Phu Quoc

JW Marriott Phu Quoc Emerald Bay Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 230 out of 279 reviews
Rating 8 - Good. 35 out of 279 reviews
Rating 6 - Okay. 6 out of 279 reviews
Rating 4 - Poor. 5 out of 279 reviews
Rating 2 - Terrible. 3 out of 279 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Dang

Stayed 3 nights in Apr 2025

10/10 Excellent

Karen

Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing beach and customer service
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
This was a wonderfully peaceful hotel and a quiet private location
Stayed 4 nights in Apr 2025

2/10 Terrible

Wolfgang

Stayed 4 nights in Apr 2025

10/10 Excellent

Trung, Baltimore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super fancy resort with high end quality of services as well as the aesthetics if the architectures around the resort. Staffs were friendly and hospitable. Thai curry dish ordered at Fugit restaurant was sub oar, lacks a bit of real Thai curry experience and flavor. The pools are nice and spacious and the resort is kept very clean and private. Beautiful private beach with white sands
Stayed 1 night in Mar 2025

10/10 Excellent

Trung, Baltimore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and polite. The resort is very beautiful and clean. Plenty of pool option to choose where you want to swim. The beach was clean and sandy and not too deep, you can walk 50 meters out and the water is still not over your head
Stayed 1 night in Mar 2025

10/10 Excellent

Nicolas

The beach, the historic university theme
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent reaort for relaxing

Excellent services no matter front desk, restaurants and concierge. Wonderful buffet breakfast.
Stayed 2 nights in Mar 2025

10/10 Excellent

Casey

Stayed 7 nights in Feb 2025

10/10 Excellent

Eun Seok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Man Celina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Joana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Very clean. Pools-not huge but enough. The private beach is steps away. Just there. Customer service in the dining area- especially at morning breakfast needs a LOT of improvement.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A flawless stay for three nights

It was definitely one of our best trips and hotel stays. Upon arriving, all the staff welcomed us and made us feel at home. There are three beautiful pools and easy access to the private beach. I highly recommend the half-board package. The food was good, with generous portions. Overall, it was a flawless stay for three nights. Thank you!
Stayed 3 nights in Jan 2025

10/10 Excellent

Clarissa

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay! Property is well maintained, rooms are large and comfortable, pool and beach are great! Good restaurant options! My only complain would be service and pool and restaurants, it was very slow.
Stayed 6 nights in Dec 2024

10/10 Excellent

YULIYA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Eng Kiat William, Honolulu

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first visit to Phu Quoc was made truly unforgettable by our stay at the JW Marriott Phu Quoc Emerald Bay. We opted for a spacious one-bedroom villa, while our friend enjoyed the stunning Turquoise Suite, complete with a private pool and breathtaking ocean views. The resort’s whimsical, university-themed concept was a delight, offering countless opportunities for memorable photos. One of the highlights was dining at the Pink Pearl, a restaurant that perfectly balances glamour and indulgence with its exquisite decor and superb culinary experience. Special thanks to the exceptional butler team, Di, Joy, and Marcus, who went above and beyond to ensure our stay was seamless and memorable. Ms. Di reached out to us even before our arrival, arranging a thoughtful celebration for our anniversary. The personalized service extended to a warm welcome from the General Manager, which made us feel truly valued. The breakfast buffet was exceptional, featuring a wide variety of options from authentic Vietnamese dishes to international favorites. The only drawback was the strong winds during our stay, which unfortunately limited our ability to fully enjoy the beautiful Emerald Bay and Ice Cream Beach. However, the resort is conveniently located—just a short bus ride to Sunset Town with its vibrant dining scene, as well as close proximity to Sun World and the Kiss Bridge. Overall, JW Marriott Phu Quoc Emerald Bay exceeded our expectations, and we can’t wait to return!
Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Markeya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phenomenal stay. Highly recommended

Stayed 1 night in Nov 2024

8/10 Good

Lily

Travelled with family
Stayed 2 nights in Nov 2024

10/10 Excellent

Bo yeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and staffs are very kind and proefessional. Able to enjoy both beautiful beach and the pool areas.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was beyond my expectation. Exceptionally good!
Stayed 3 nights in Oct 2024

8/10 Good

Bradley, lagrange

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best area
Stayed 1 night in Oct 2024

10/10 Excellent

JINCHEOL

Stayed 4 nights in Sep 2024