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Bangtao Tropical Residence Resort & Spa

4.0 star property

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Photo gallery for Bangtao Tropical Residence Resort & Spa

Premium bedding, pillow-top beds, minibar, in-room safe
Dining
3 Bedroom Pool Villa | Garden
1 Bedroom Deluxe Suite | Living area | 32-inch LCD TV with cable channels, TV
Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Spa
  • Room service
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
110/111 Moo 3 Srisoontorn Road, Surin Soi 8, Choeng Thale, Phuket, 83110
  • Bang Tao Beach
    ‪3 min walk‬
  • Surin Beach
    ‪10 min walk‬
  • Kamala Beach
    ‪4 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪26 min drive‬

Room options

View all photos for 2 Bedroom Jacuzzi Suite

32-inch LCD TV with cable channels, TV

2 Bedroom Jacuzzi Suite

  • 161 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for 1 Bedroom Deluxe Suite

1 Bedroom Deluxe Suite | Living area | 32-inch LCD TV with cable channels, TV

1 Bedroom Deluxe Suite

  • Mountain view
  • 76 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Penthouse Pool Suite

Premium bedding, pillow-top beds, minibar, in-room safe

2 Bedroom Penthouse Pool Suite

  • Sea view
  • 166 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for 2 Bedroom Superior Jacuzzi Suite

32-inch LCD TV with cable channels, TV

2 Bedroom Superior Jacuzzi Suite

  • 170 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for 3 Bedroom Pool Villa

3 Bedroom Pool Villa | Premium bedding, pillow-top beds, minibar, in-room safe

3 Bedroom Pool Villa

  • 800 sq m
  • Sleeps 8
  • 3 King Beds

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The price is CHF 43
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includes taxes & fees
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About this property

Bangtao Tropical Residence Resort & Spa

Family-friendly hotel with full-service spa and free local area shuttle
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a sauna, massage/treatment rooms and a business centre.
Bangtao Tropical Residence Resort & Spa offers 55 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to furnished balconies. This individually furnished accommodation has separate dining areas and includes desks. Pillowtop beds feature premium bedding. A pillow menu is available. Full-sized fridge/freezers and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include complimentary bottles of water and a ceiling fan. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Bangtao Tropical Residence Resort & Spa, you'll be within walking distance of Bang Tao Beach. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy Thai cuisine at Tropical Restaurant, a family restaurant with garden views
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, body wraps or facials at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • 10 minutes by foot from Bang Tao Beach and a 3-minute drive from Surin Beach
  • Free local-area shuttle service
Bangtao Tropical Residence Resort & Spa offers its guests a full-service spa, an outdoor pool, and a sauna. Public spaces have free WiFi. Business amenities include a business centre, a meeting room, and limo/town car service. A free area shuttle within 1.00 km is available. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Bangtao Tropical Residence Resort & Spa. Free self parking is available.

This 4-star Choeng Thale hotel is smoke free.

Tropical Restaurant – Overlooking the pool and garden, this family restaurant specialises in Thai cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Filipino, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 1 km
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Restaurants on site

  • Tropical Restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free area shuttle
  • Free cot
  • In-room babysitting
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Sauna

Accessibility

  • Lift

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Limited room service
  • Minibar
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1200.0 per night.
  • Free cots (infant beds)!

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: THB 5000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 1200 per vehicle (one way)
  • Rollaway bed fee: THB 1200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Bangtao Tropical Residence Resort & Spa offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bangtao Residence
Bangtao Tropical
Bangtao Tropical Residence
Bangtao Tropical Residence Resort
Bangtao Tropical Residence Resort Thalang
Bangtao Tropical Residence Thalang
Bangtao Tropical Residence Resort Choeng Thale
Bangtao Tropical Residence Choeng Thale
Bangtao Tropical & Spa
Bangtao Tropical Residence Resort Spa
Bangtao Tropical Residence Resort & Spa Hotel
Bangtao Tropical Residence Resort & Spa Choeng Thale
Bangtao Tropical Residence Resort & Spa Hotel Choeng Thale

Bangtao Tropical Residence Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 53 reviews
Rating 8 - Good. 26 out of 53 reviews
Rating 6 - Okay. 6 out of 53 reviews
Rating 4 - Poor. 5 out of 53 reviews
Rating 2 - Terrible. 3 out of 53 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Xian Ren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lousy Motel, DIRTY ROOMS

The rooms were musty and dirty, no utensils are given and very poor hotel service. Breakfast is extremely limited, location is hard to get to and sheets are obviously not changed for a long time. DO NOT CHOOSE THIS HOTEL, EVEN IF THE PRICE IS CHEAP. TOTALLY NOT WORTH IT.
Stayed 4 nights in Dec 2018

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Off the beaten path.

This property is a condominium building that owners sublet to the hotel. It is pretty new and spacious and clean. The kitchen was of no use because there were no dishes, silverware, pans, no microwave, just a fridge. The area is quiet and very peaceful - a neighborhood of nice new houses. The trade off for this seclusion is that you'll need a taxi to get anywhere and they're a bit expensive, plus you can't just pop into the hotel during the day. Knowing what I know now, I'd stay near Patong. Also, the restaurant was not that great, but it was low season and the building was empty except for us. I'd recommend this hotel to families with children that want a lot of space, in a nice area with a good pool.
Stayed 3 nights in Jun 2018

8/10 Good

Mona P., Wauwatosa, Wisconsin

Beautiful

Really loved the villa we stayed at. Helpful staff - the only con was the beds were really hard. Pool was fabulous and all was very well maintained.
Stayed 4 nights in Mar 2018

8/10 Good

Paul, Hope Island, AUS

Liked: Cleanliness, staff & service, room comfort

Quite spot at Bangtao Beach

We stayed for 1 night in a 2 bedroom Penthouse room with a pool. The hotel was pretty quiet but the staff service was great. The room was a good size with good amenities. We had 3 kids set up in the second bedroom with a double and an extra single and they had plenty of room. The main bedroom was a great size and from the top floor we could see the Sea. Our only issue was the hardness of the mattresses but it seams this may be a Thailand standard. The hotel offered regular free shuttle service to the beach but you could walk it.
Stayed 1 night in Oct 2017

8/10 Good

Bronson, Adelaide, South Australia

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Nice hotel if it was the busy season

This hotel was very nice, but I swear we were the only people there.. It was a little spooky so I guess overall condition was looking a little run down but in the busy season I think this place would be booming! Lovely location, close to the beach but not to close so you can escape. Staff were very nice and over all I'd stay here again.
Stayed 5 nights in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Its really nite mare i stay in this hotel

So far from amenities...location its really terrible

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place and friendly staff. Room was well appointed and convenient for both beaches.

4/10 Poor

Geoffrey, Sunshine Coast, Qld.

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Not reccommended

Airconditioning didnt work. After having to request another room, airconditioning only worked in bedroom. It was all to hard to complain and get yet another room so we put up with it. Our stay was for three nights and we were promised daily that the airconditioning would be repaired but it didnt happen. I wouldnt reccommend this hotel to anyone.

4/10 Poor

Amanda, Taipei

Liked: Cleanliness, staff & service, room comfort

Just alright

The resort is hard to find. It will take 15-20 min by foot to reach Surin beach from the resort. Staff is super helpful though,excellent wifi connection.

10/10 Excellent

Mark, Kapolei, HI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel and staff

Spent 7 nights with the family for summer vacation. Everyone there was so friendly and helpful. Stacie and Port made our trip so rememberable. The helped us book tours and shows. The also gave us great tips on what to see and where to go.

8/10 Good

Sam, Hong Kong

Liked: Cleanliness, staff & service, room comfort

Quiet neighborhood with quick access to the beach

Friendly staff at the reception and at the restaurant. The property is located off the main roads but they have cars and motorbikes for rent.

10/10 Excellent

Dibbles

Liked: Staff & service, room comfort

Fabulous and friendly staff

We thoroughly enjoyed our stay. The staff were fabulous and made the holiday enjoyable. Location is great if you are looking for somewhere away from the busyness of Phuket. Short walk to Surin beach which offers some great dining options and a wonderful beach. We will definitely go back.

4/10 Poor

Verified traveller

Disliked: Staff & service

bad location, poor customer service and aircon bad

hotel location was bad, very difficult to find. Aircon was bad at 35 degree, requested to change room but reception refuse initially and argue that have to be patient for aircon to cool down. .tired and pirspiring with my baby and 1 child...reception-a man was rude..told us to be patient and everything will be ok... Waited for an hour, but aircon still 32 degree., called the reception again and unreluctuntly finally agree to change room but the room with no toilet paper, no toiletries. Ask to reschedule massage time but told by the reception lady not allowed..angry and told to cancel but reception said there will be 50per cent charge. I argue said no massage done, so hotel not right to charge to the room. Finally, agreed to reschedule time..very BAD hotel staff attitude and service.

10/10 Excellent

Walt, Seoul, South Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for newly wed or for a family

The hotel is only 5-10 minutes walking distance from one beach; however, the hotel provide free shuttle to several other beaches. Breakfast was great! They had a western and asian breakfast either one was delicious to my family and I. The pool was as awesome in reality as shown on the website pix, the water was clean and at a great temperature...warm. The service provided by the staff was excellent despite their limited english they attended us superbly. Great hotel for a family with kids seeking peace and tranquility. Final comment is that the restaurants on the nearest beach are all delicious I strongly recommend the indian restaurant and the Andaman seafood restaurant at night so you can eat on the terrace to see and hear the waves as the tight goes up.

8/10 Good

Barbara, Australia - NSW - Coffs Harbour

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Could be better; Service: Respectful; Cleanliness: Pleasant; Staff used their recycled paper for maps that had complaints on the back of it! This happened twice! Couldn't believe it, read other peoples complaint

4/10 Poor

Dawn, Alberta, Canada

Disliked: Room comfort

We left early

I would not recommend this hotel or stay again. We left early. Staff was friendly but required some training in providing consistent service, for the price charged. For example, when ordering breakfast 4 pancakes came on 4 plates and staff usually could take only 1 order at a time. Staff appeared to be unsure of responsibilities, for example security staff where not located at the gate but within the complex. The air conditioner did not work well in one room, would never get below 26, staff went through the procedure of notifying people of our concern, but it was not fixed after 2 days. The location was within walking distance, but a little removed and further than we wanted to walk 2 times per day. The hotel was very empty in comparison to surrounding hotels, which gave an eerie feeling. Management charged an excessively high service charge for all services, ranging from phoning for a taxi 50%, to booking tours also at 50%. Management did not treat their staff very well, which was the most upsetting. Check your prices before booking.

8/10 Good

Traveller, Adelaide SA 5000, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Apartment accomodation

Good apartment accommodation which suited our family of 5 within the 2 bedroom penthouse with its own pool.m Spacious and clean with good shared facilities and services. A small distance from two beaches which could be accessed by a complimentary shuttle service during the day or a short walk. Slightly out of the way, although close enough to still be accessible.

6/10 Okay

Serhiy, Kyiv, Ukraine

Liked: Cleanliness, property conditions & facilities, room comfort

nice and clean but underdeveloped location

hotel looks close to a sea on a map but in fact it is misrepresentation. Walking takes 10-15 minuets to reach the beach and the area you will walk through is not very nice and little smelly. Pool view rooms are ok but if you get the other side you will be very disappointed

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing Too Much Trouble

Despite a set back when we arrived.( The Three bedroom villa we booked was not available ) the general manager , Michael , was at hand to explain and quickly make amends by compensating us with 2 x 2 penthouse suites with Ocean view and no cost disadvantage. The breakfast was adequate without being spectacluar. We enjoyed our stay and extended two nights.

10/10 Excellent

Joel, Seattle, WA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bangtao Tropical Residence

We initially booked the 3 bedroom pool villa on expedia for 3 nights, but ended up staying for an entire month. When we checked in we were awestruck by the size and luxury of the private villa. It's two stories and I'd guess around 300-400 square meters inside. All three of the bedrooms have spacious balconies, two of them overlooking the private pool. The staff, especially Michael and Rosario, was extremely friendly and helpful throughout our stay. The prices for room service were about the same as the local restaurants (around 150 baht per plate), and the wireless internet was flawless. One day the entire town's power went out and the resort somehow stayed up and running the whole time (must have a backup generator). There is literally nothing negative that could be said about this resort. We took a look at the one and two bedroom suites inside the main building of the resort and they're just as luxurious, just not as much space. We'll definitely be staying there when we come back to Phuket with less people. As far as location, the resort is in between Bangtao beach and beautiful Surin beach, only a 2 minute drive or 10 minute walk from either. Patong, the nightlife and tourist capital of the island, is about 15 minutes drive. I highly recommend Bangtao Tropical Residence to anyone wanting to experience Phuket, for short or long-term stays. I refuse to stay anywhere but Bangtao Tropical Residence when I'm on the island of Phuket.

8/10 Good

Mika

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Rauhallista oloa

Hotelli itsessään rauhallinen, matkaa rannalle mutta hotellista kuljetus. Aamiainen vaatimaton ja siivouksen taso ei isompien hotellien tasoa, näkyy paikallinen omistus. Mutta haimme rauhaa ja aurinkoa ja sitä saimme...joinakin päivinä saimme hotellin uima-altaan täysin itsellemme! Maaliskuun loppu muutenkin hiljaista turistien osalta joten Bangtao Beach oli myös hyvin rauhallinen.
Stayed 7 nights in Mar 2019

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Ruokailumahdollisuudet heikot ja palvelu vähän hidasta. Hotelli oli upea,asuimme kattohuoneistossa omalla uima altaalla

6/10 Okay

Marcus

Liked: Cleanliness

14-21 mars 2018

Själva rummen var väldigt stora och "lyxiga". AC:n levde om väldigt mycket så det var svårt att sova på nätterna. Fanns inget varmvatten under hela vistelsen (7 dagar var vi där), så det var att duscha i ljummet vatten. Poolen var i behov av renovering och klorhalten var nog inte som den skulle (sved i ögonen på oss alla om vi dök). Var en ganska bit ner till strand och till restauranger så det gäller att vilja promenera mycket eller helst hyra en vespa så man kan ta sig fram. Vill man vara igång mycket under resan så funkar hotellet okej, men inte så trevligt om man vill ligga mycket vid poolen och bada. Trevlig personal och familjär stämning på hotellet. Inte många som bodde där under tiden vi var där.

6/10 Okay

charles, cugand

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

hôtel familiale mais pas le service d'un 4 étoiles

chambre spacieuse, hotel au calme a 700 m de Bangtao beach et 1km de Surin beach. chambre tres sale, passage des femmes de ménages pour faire le lit, mais le reste de la chambre n'est même pas balayé, serviettes troués, travaux de construction la journée avec bruits de marteau piqueur a la piscine. petit déjeuner pas la hauteur d'un 4 étoiles. jus de fruits chimiques, fruits trop mur,, heureusement vous pouvez commander des oeufs... et pas possible d'avoir un petit déjeuner avant 8 h pour un départ en excursion. La navette pour la plage n'est pas souvent a l'heure.
Stayed 7 nights in Feb 2018