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Patong Heritage

4.0 star property

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Reception
Interior
Front of property
Executive Penthouse 3 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace
Luxury Penthouse 4 Bedroom | In-room dining

Popular amenities

  • Bar
  • Gym
  • Parking included
  • Room service
  • 24/7 front desk

Explore the area

Map
205/16 Rath U-Thit 200 Pee Road, Patong Beach, Patong, Phuket, 83150
  • Jungceylon Shopping Center
    ‪3 min walk‬
  • Bangla Road
    ‪5 min walk‬
  • Patong Beach
    ‪5 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪42 min drive‬

Room options

View all photos for Deluxe Room, Sea View

Deluxe Room, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, Sea View

  • 38 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Penthouse 3 Bedroom

Executive Penthouse 3 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Executive Penthouse 3 Bedroom

  • 307 sq m
  • Partial sea view
  • Sleeps 6
  • 3 King Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Superior Double or Twin Room

8.0 out of 10
Very good
(14 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Family 2 Bedroom

Family 2 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Family 2 Bedroom

  • 80 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Similar properties

View from property

Amata Patong

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
3.8 out of 5, Good, (1002)
The price is CHF 36
for 1 room
includes taxes & fees
9 Aug - 10 Aug
Amata Patong

About this property

Patong Heritage

Central hotel connected to a shopping centre in Patong with 2 outdoor swimming pools
This smoke-free hotel features 2 outdoor pools, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a children's pool and a meeting room.
Patong Heritage offers 165 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Patong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Patong Heritage. During your stay, you'll be connected to a shopping centre and just a quick walk from Bangla Road. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the pool bar
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Just a 4-minute walk from Jungceylon Shopping Center and 7 minutes on foot from Bangla Road
As a guest of Patong Heritage, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at the pool bar. WiFi is free in public spaces.

Patong Heritage also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 4-star Patong hotel is smoke free.

Patong Heritage has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A poolside bar
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift

More

  • 1 building
  • 17 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Patong Heritage

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: THB 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Heritage Patong
Patong Heritage
Patong Heritage Hotel
Patong Heritage Phuket

Patong Heritage Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 182 out of 593 reviews
Rating 8 - Good. 241 out of 593 reviews
Rating 6 - Okay. 98 out of 593 reviews
Rating 4 - Poor. 42 out of 593 reviews
Rating 2 - Terrible. 30 out of 593 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Davorka

Travelled with family
Liked: Staff & service
Very spacious rooms. Hotel is very close to main streets and shopping, 10 minutes walk to the beach. Very old furniture , beds and uncomfortable shower and toilet are very old and smell is horrible. Staff in hotel is so nice and helpful very friendly. Breakfast is nice lots of choice.
Stayed 14 nights in Apr 2025

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2025

8/10 Good

Deborah Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient for the beach, shopping and restaurants.
Stayed 6 nights in Mar 2025

10/10 Excellent

Kamille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me gustó menos los básicos en el baño, no hubo acondicionador y los recipientes tan pequeños de shampoo y jabón no son los adecuados para un hotel de más de 4 estrellas. Él desayunó y ubicación excelente.
Stayed 3 nights in Apr 2025

8/10 Good

RAJESH

Travelled with group
Liked: Cleanliness, staff & service
Excellent outdoor pool and buffet breakfast
Stayed 4 nights in Mar 2025

10/10 Excellent

Rockford Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel with excellent security and front desk staff. Definitely will return.
Stayed 4 nights in Mar 2025

8/10 Good

Wayne

Good location great service staff very helpful and friendly . Just room cleaning service bit all over the place some tiles in pool area very slippery .
Stayed 22 nights in Mar 2025

10/10 Excellent

MARICICA

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend Patong Heritage Hotel.The atmosphere is peaceful, clean, and quiet. The staff is exceptionally friendly, always willing to help with a warm smile and humble attitude. Another significant advantage of this hotel is its outstanding breakfast spread, catering to even the pickiest of eaters. Vegetarian options are also plentiful, ensuring all guests have something to suit their taste. A lovely coffee corner is an added bonus, where staff are happy to prepare authentic Thai coffee, along with a selection of specialty teas. It's the perfect way to start your day. The hotel also features a lovely swimming pool, which I regretfully didn't have time to enjoy during my stay. However, I'm confident it's a wonderful spot to unwind, especially for those who prefer a more relaxed atmosphere over the ocean. The hotel's location is ideal, within walking distance to the mall, Bangla Street, and numerous stores and restaurants serving traditional and international cuisine. While a car can be convenient for exploring different beaches, it's not necessary for navigating the neighborhood. Taxis (tuk-tuks) are readily available everywhere, making it easy to get around, even for those who prefer not to drive. Note that driving in the area can be quite challenging.
Stayed 13 nights in Mar 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, room comfort

Pattaya

Good location for where it was situated it was very quiet
Stayed 7 nights in Mar 2025

6/10 Okay

Mike

C
Stayed 17 nights in Feb 2025

8/10 Good

Aleksejs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 17 nights in Feb 2025

4/10 Poor

Hugo

Disliked: Cleanliness, amenities, property conditions & facilities
I had to change rooms 2 times because of the AC not working properly, dripping water and very noisy, manager tried to blame me, saying that out of all guests I was the only one complaining, fact is that the very night I checked in there was a Russian woman complaining about the AC (same issues I experienced) and asking to be moved to an other room. I cannot say anything about the food or the staff because they were very nice. But the hotel looks like was built in the 70s and nothing has changed or fixed, the showers were horrible, ceiling was cracked. Not a good experience, the first 4-5 nights I could sleep cause of the loud noise of the AC, eventually after changing 2 rooms I had to buy earplugs to be able to sleep. Manager was an absolute incompetent and tried to blame me. Anyway not a good experience I would not recommend this hotel to no one, don't let the photos fool you.
Stayed 10 nights in Feb 2025

8/10 Good

Johnson

Stayed 5 nights in Feb 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

6/10 Okay

John

Travelled with group
Liked: Staff & service
Breakfast was good plenty of variety
Stayed 11 nights in Feb 2025

6/10 Okay

Enrique

Travelled with group
Liked: Staff & service
Satisfactory Stay, But Needs Renovation I stayed at this hotel recently with two other adults, and while the location was great—just a short walking distance from Bangla Road—there were several aspects that could use improvement. The staff were friendly and accommodating, which made the check-in and overall experience pleasant. However, the hotel itself felt quite dated and in need of a good renovation. This includes the gym, which I wouldn't really consider a gym by most standards. We stayed in a 2-bedroom room, which was comfortable for three adults. However, one major issue was the shower heads, which were too low. In the general bathroom, it was nearly impossible to shower without kneeling down, and even in the main bathroom, we had to duck to get under the water. I'm 178cm tall, and my friends were 185cm and 192cm, so it was especially uncomfortable for them. The flat-screen TVs were a bit outdated as well, as they weren’t smart TVs. Some upgrades would definitely improve the overall experience. For the price and our basic needs, it was an okay stay, but I wouldn’t recommend this hotel for families. If you're traveling with family, places like Deevena Plaza or Graceland offer better accommodations. If you're just looking for a place to sleep with standard amenities and don’t mind a more basic stay, this hotel will suffice—especially given the proximity to Patong and Bangla Road.
Stayed 12 nights in Feb 2025

8/10 Good

Agnelo, Christchurch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of property is perfect for shopping and dinning. Staff could be friendlier towards local and darker skinned guests. Place is clean but a bit dated, beds and ac coud do with a upgrade
Stayed 5 nights in Feb 2025

10/10 Excellent

Xiao

Travelled with group
Liked: Cleanliness, staff & service, amenities
In the very heart of Patong, within walking distances to shops and Bagala Rd. 7 Eleven, pharmacist and clinic all around the hotel, plus lots of food option. For the money you pay, it's worth it for the location. Friendly staff, good breakfast buffet, decent pool. The rooms are slightly dated but still presentable. Will recommend to anyone who wants to be close to all the actions of Patong.
Stayed 5 nights in Feb 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean hotel, and great location
Stayed 5 nights in Feb 2025

8/10 Good

Alain

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was hotel #5 of 12 during an almost 2 month long trip. Phuket is more expensive and marked up. I got a Family 2 Bedroom Suite at a cheaper market rate. It is diffcult to get a fair priced room at Patong. For the family room and amenities, this was a fair deal. Location is excellent, close to Bangla Road, Beach Road, Jungceylon, Otop, and more. Family Room was big and clean enough. The couch isint a couch but a mattress in the living room. However, they did not want a family member to sleep on it, without paying extra. Bathroom was acceptable. Downside, was I wish their was 2 bathrooms but I guess I knew it was 1 bathroom before I booked. Balcony was huge with a far sea view and came with a couch and table. Family Room had 3 TVs and a full Fridge. Has 2 pools though smaller then the pictures, Breakfast Buffet was acceptable. Had a gym, and games room too. Staff could be more friendly. Pictures are about accurate. Overall decent hotel and a good stay. Good value for Family 2 Bedrooms. 8/10
Stayed 2 nights in Jan 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service
Stayed 7 nights in Jan 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff on reception and overall staff interactions were first class. Great pool area, 9 minutes to the beach, 2 major malls just a 3 minute walk and 10 minutes walk to the famous Bangla Road restaurant and serious club entertainment.
Stayed 9 nights in Feb 2025

4/10 Poor

Dorin

Disliked: Cleanliness, property conditions & facilities
Breakfast pretty decent for for what it was. The hotel is on dire need of refurbishment. The moment I opened the room door, the sewage smell hit me from the bathroom. The bathroom is decrepit, the shower handle was leaking water around the hose, had to use the rainfall head, whoch was leaking as well, everytime I was taking a shower the whole bathroom filled with water. There were lumps of hair floating around in the shower, not very clean. The bed was rock hard, coulld not get rest at all, every morning was waking up with sore body. The walls are paper thin, you could hear the person 4 rooms down taking a shower, not to mention other nocturnal activities. The air conditioning unit had to be on the whole time, but it sounded like a diesel engine, very loud. The doors of the balcony were not closing properly, so every time someone was smoking, the room filled up with the disgusting smell of cigarettes. All in all it was a very poor experience, the only positive thing was the breakfast. The price was not particularly cheap either, so for the money they charge you would expect at least a decent mattress. I guess the proximity to Bangla Road had to do with the high price, but also be prepared to walk to the 7Eleven across the road and be assaulted by 14 massage girls working at the parlours there. If this is something you’re into, go for it, but if not I would avoid it at all cost.
Stayed 5 nights in Feb 2025