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Phuket Marriott Resort & Spa, Merlin Beach

5.0 star property

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Relax on the beach with sun loungers and palm trees lining the shore.
Property video
Relax by the pool surrounded by lush greenery and palm trees, with lounge areas and sun loungers for a comfortable retreat.
Enjoy al fresco dining on the deck, surrounded by columns and a serene natural landscape.
Relax in the spacious lobby with a high ceiling and comfortable seating area.

Popular amenities

  • Hot tub

Explore the area

Map
99 Muen-Ngoen Road, Tri-Trang Beach, Patong, Phuket, 83150
  • Patong Beach
    ‪4 min drive‬
  • Bangla Road
    ‪5 min drive‬
  • Jungceylon Shopping Center
    ‪6 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪47 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Terrace)

Room, 1 King Bed, Non Smoking, Pool View (Terrace) | 1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, Non Smoking, Pool View (Terrace)

8.8 out of 10
Excellent
(3 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Guest Room)

Room, 1 King Bed, Non Smoking, Pool View (Guest Room) | 1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, Non Smoking, Pool View (Guest Room)

9.4 out of 10
Exceptional
(26 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Larger Guest room)

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, Non Smoking, Pool View (Larger Guest room)

9.6 out of 10
Exceptional
(9 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Larger Guest room, Beach front access)

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, Non Smoking, Ocean View (Larger Guest room, Beach front access)

9.6 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool Access (Guest Room)

Room, 1 King Bed, Non Smoking, Pool Access (Guest Room) | 1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, Non Smoking, Pool Access (Guest Room)

9.6 out of 10
Exceptional
(15 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Larger Guest room)

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, Non Smoking, Ocean View (Larger Guest room)

9.4 out of 10
Exceptional
(8 reviews)
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, Pool View (Guest Room)

Room, 2 Single Beds, Non Smoking, Pool View (Guest Room) | 1 bedroom, premium bedding, down duvets, minibar

Room, 2 Single Beds, Non Smoking, Pool View (Guest Room)

8.0 out of 10
Very good
(9 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View (Beach Front Access)

1 bedroom, premium bedding, down duvets, minibar

Room, 2 Double Beds, Non Smoking, Ocean View (Beach Front Access)

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Pool View

Room, 2 Double Beds, Non Smoking, Pool View | 1 bedroom, premium bedding, down duvets, minibar

Room, 2 Double Beds, Non Smoking, Pool View

9.0 out of 10
Wonderful
(12 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

Room, 2 Double Beds, Non Smoking, Ocean View | 1 bedroom, premium bedding, down duvets, minibar

Room, 2 Double Beds, Non Smoking, Ocean View

9.6 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Pool View (Terrace)

Room, 2 Double Beds, Non Smoking, Pool View (Terrace) | 1 bedroom, premium bedding, down duvets, minibar

Room, 2 Double Beds, Non Smoking, Pool View (Terrace)

8.6 out of 10
Excellent
(7 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Relax by the resort's inviting pool surrounded by lush greenery and palm trees, with scenic views of the coastline.

Diamond Cliff Resort & Spa, Patong Beach

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.4 out of 5, Excellent, (1009)
The price is CHF 121
for 1 room
CHF 121 total
Includes taxes & fees
13 Aug - 14 Aug
Diamond Cliff Resort & Spa, Patong Beach

About this property

Phuket Marriott Resort & Spa, Merlin Beach

Luxury resort on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Phuket Marriott Resort & Spa, Merlin Beach's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. Housekeeping is available on request.
Phuket Marriott Resort & Spa, Merlin Beach offers 414 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. 48-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

3 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a waterslide, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 9 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Phuket Marriott Resort & Spa, Merlin Beach. During your stay, you're just a quick walk from Merlin Beach. Free WiFi in public areas, free self-parking and 3 outdoor pools are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine with garden views at Phuket Coffee Co., one of the property's 4 restaurants and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Treat yourself to Thai massages, facials or body scrubs at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, a sauna and 2 hot tubs -
  • Guests have great things to say about the helpful staff and the pool
  • 5 minutes by car from Patong Beach and 8 minutes from Bangla Road
  • Airport and shopping centre shuttle service available for a fee
Some rates at Phuket Marriott Resort & Spa, Merlin Beach are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Phuket Marriott Resort & Spa, Merlin Beach offers its guests a full-service spa, 3 outdoor swimming pools, and 2 hot tubs along with a waterslide and a sauna. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 7 meeting rooms, and coworking spaces are available. Event space at this resort measures 6168 square feet (573 square metres) and includes a conference centre. A children's pool, a 24-hour fitness centre, and a terrace are also featured at the luxury Phuket Marriott Resort & Spa, Merlin Beach. An airport shuttle (available 24 hours) and a shopping centre shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Patong resort.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.
Phuket Coffee Co. – Overlooking the pool and garden, this coffee shop specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Beach Grill – This beachfront restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
D.O.C.G. – Overlooking the pool, this restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Thai Pantry – This restaurant specialises in Thai cuisine and only serves dinner. A children's menu is available. Reservations are required. Open daily.
Merchant Kitchen – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Phuket Marriott Resort & Spa, Merlin Beach are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Water activities

Kayaking

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Yoga

Entertainment

On-site entertainment and activities

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Korean, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: THB 812 for adults and THB 406 for children
  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Beach Grill
  • D.O.C.G.
  • Merchant Kitchen
  • Phuket Coffee Co.
  • Thai Pantry

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 3 outdoor pools
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Kayaking
  • Paddleboard
  • Sauna
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (6,168 square foot of space)
  • Coworking space

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Bathroom emergency pull cord
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift (119 centimetre wide door)
  • Magnifying mirror
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with satellite channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Phuket Marriott Resort & Spa, Merlin Beach

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1600.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1500 per accommodation, per night
  • Service fee: 10.7 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 812 for adults and from THB 406 for children
  • Airport shuttle fee: THB 1750 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: THB 1600.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, a first aid kit, window guards and a deadbolt lock
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Phuket Marriott Resort & Spa, Merlin Beach offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after 1:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Merlin Beach
Merlin Beach Kathu
Phuket Marriott Resort Merlin Beach Patong
Merlin Beach Resort Kathu
Merlin Resort
Beach Merlin Phuket Resort
Hotel Merlin Beach
Merlin Beach Hotel Patong
Merlin Beach Phuket
Merlin Beach Resort Patong, Phuket
Merlin Beach Resort Phuket
Merlin Beach Resort Patong
Merlin Beach Patong
Beach Merlin Resort
Phuket Marriott Resort Merlin Beach
Phuket Marriott Merlin Beach Patong
Phuket Marriott Merlin Beach
Beach Merlin Resort
Beach Merlin Phuket Resort
Hotel Merlin Beach
Merlin Beach Resort Phuket
Phuket Marriott Resort & Spa
Merlin Beach Phuket
Merlin Beach Patong
Phuket Marriott Resort Spa Merlin Beach
Merlin Beach Resort

Phuket Marriott Resort & Spa, Merlin Beach Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 722 out of 1000 reviews
Rating 8 - Good. 207 out of 1000 reviews
Rating 6 - Okay. 44 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Stefan

Stayed 3 nights in Apr 2025

8/10 Good

Isabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had great breakfast and dining options. The room was pretty expensive for what it was. It was quite difficult to get around as a lot of drivers did not like the location of the property (going up the hill to get to the property) .
Stayed 8 nights in Apr 2025

10/10 Excellent

David Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the best part of this resort were the staff. Everyone was so kind and pleasurable. They truly went out of their way to make our stay was special, from the check in, restaurants, beach and pool staff, everyone was so respectful.
Stayed 6 nights in Apr 2025

10/10 Excellent

Johan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Thailand

Väldigt bra ställe för både branfamiljer och par. Dubbla pooler. Supertrevlig personal
Stayed 3 nights in Apr 2025

10/10 Excellent

Judith Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is exceptional. The facilities, food and staff were all amazing. It is the perfect place for a relaxing break. It is a short drice into Patong but there is a shuttle from hotel or a taxi is only 300 bht. Lots of pools so you dont feel rushed. Happy hour at the three bars run from 4pm until 10pm. Gym is excellent. Rooms spotless.
Stayed 6 nights in Apr 2025

8/10 Good

sonia

Travelled with family
Liked: Staff & service, room comfort
The hotel is in a lovely location, with easy access to a beautiful beach. The property itself is dated and needs modernising. The restaurants are very close together and everything feels very crowded and not spaced out enough. There are a lot of dead bugs etc on the walkways that aren’t cleaned up. The drinks and breakfast are very good and the service was perfect.
Stayed 6 nights in Apr 2025

10/10 Excellent

Xilin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, kids friendly.
Stayed 4 nights in Mar 2025

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Apr 2025

10/10 Excellent

Mette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Our second stay. Service top class and the rooms are comfy and clean. We will come back.
Stayed 5 nights in Apr 2025

10/10 Excellent

Vanezza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private beach was beautiful and convenient. The property is a bit tucked away but that didnt bother us too much. Free daily shuttle to/from Patong Beach. Wide food selection. Spa was amazing. Pools were fun and family friendly. Lots of activities for kids I would recommend having enough clean clothes for your entire stay or get laundry done outside the hotel. We got 12 pieces washed and cost us about 1700THB at the hotel. Overall, excellent family vacation thanks to Marriott Phuket and staff!
Stayed 4 nights in Apr 2025

10/10 Excellent

Allan Lee, Tracy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The workers took very good care of the property and ground 5 stars
Stayed 8 nights in Apr 2025

8/10 Good

Jude

Liked: Cleanliness, staff & service
Beautiful resort
Stayed 6 nights in Feb 2025

10/10 Excellent

Justin

Stayed 2 nights in Apr 2025

10/10 Excellent

Hoyoung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staffs are absolutely kind and professional. The area is a bit remote but everything is inside the resort. 3 pools are amazing and spacious to accommodate everybody. Foods from bars and restaurants are spot on as well. The slide could be imrpoved tho.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing 5 star resort!!

This place exceeded all my expectations! So many on site amenities and activities going on daily. Amazing food in all the restaurants and just a beautiful hotel with 3 huge pools situated right on a beautiful white sand beach with turquoise water. I have to shout out a few staff members. Bas at the rum shack was awesome! We loved going there during the evenings with live music and great drinks. His customer service and attention to detail really elevated our stay here to above 5 star! Petch with the room service staff was very kind and personable. After our first day running into him throughout the resort he remembered our names and from then on whenever he was at our service he was so nice and seemed genuinely happy to have us there as guests. Again this was another wow factor that can’t be matched. Lastly we would like to thank Tuk the manager at breakfast. You could tell this is a really well run establishment and the breakfast crew moves like clockwork. All the staff at breakfast was very nice and accommodating to us and you could tell it all starts with her leading such a great group of people. We stayed at multiple other 5 star hotels and resorts in all of Thailand on our trip but this one definitely takes the cake. The amenities and the high level of service provided here are just unmatched. If you are staying in Phuket this is the place you NEED to stay at. If I am ever so fortunate to return to this paradise I will stay here again for sure!
Stayed 7 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing week! We are already planning our next trip. Amazing food, nicest staff in the world. Truly a 5-Star experience. No complaints.
Stayed 5 nights in Mar 2025

8/10 Good

Meshal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific for family with Children, and groups of friends and families, but not so much if you are a couple wanting peace and quiet. The staff and management were always friendly and helpful. Even when we wasn’t happy with our room, they would find a solution to address my issue. I would give 10/10 for their service.
Stayed 3 nights in Mar 2025

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel property and staff!
Stayed 3 nights in Mar 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel property and very convenient location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great setting. Wish you could walk to other restaurants off the property, and more shopping on property.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many great options for things to do at the resort, very friendly staff, really good food options... nice beach. perfect for families
Stayed 3 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Toni, Rex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You will be hard pressed to find a property that meets this standard of excellence. We did not eat a single bad meal during the 7 days we were here. The staff are exceptional: they anticipate a guests every need and are always pleasant. The property is simply put stunning and well kept. I eagerly look forward to my next stay.
Stayed 5 nights in Mar 2025