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Tuana Hotels The Natural Resort

4.0 star property

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Photo gallery for Tuana Hotels The Natural Resort

7 outdoor pools, pool loungers
Deluxe Bungalow | Balcony
Check-in/check-out kiosk
Deluxe Bungalow | Garden view
Junior Suite Bangalow | WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
38, 40 Phangmuang Sai Kor Road, Patong Beach, Patong, Phuket, 83150
  • Place, Nanai Road
    ‪3 min walk‬
  • Place, Patong Beach
    ‪9 min walk‬
  • Place, Bangla Road
    ‪16 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪40 min drive‬

Room options

View all photos for Deluxe Bungalow Pool Side

Deluxe Bungalow Pool Side | WiFi

Deluxe Bungalow Pool Side

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Deluxe Bungalow

Deluxe Bungalow | WiFi

Deluxe Bungalow

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Superior Building

Superior Building | WiFi

Superior Building

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Standard Bungalow

Standard Bungalow | WiFi

Standard Bungalow

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Junior Suite Bangalow

Junior Suite Bangalow | View from room

Junior Suite Bangalow

  • 6 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Tuana Hotels The Natural Resort

7 outdoor pools, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas, free self parking and a free beach shuttle are also provided. Other amenities include a children's pool, dry cleaning and a 24-hour front desk.
Tuana Hotels The Natural Resort offers 214 air-conditioned accommodations, with complimentary bottles of water. Rooms open to balconies or patios. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower. Housekeeping is offered on a daily basis and hairdryers can be requested.
7 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Tuana Hotels The Natural Resort, you're just a quick walk from Nanai Road. Enjoy features like free WiFi in public areas, free self-parking and a free beach shuttle.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the 7 outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • 11 minutes by foot from Patong Beach and a 3-minute drive from Bangla Road
  • Free beach shuttle service
Tuana Hotels The Natural Resort offers its guests 7 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at Tuana Hotels The Natural Resort. Self parking is free.

Smoking is allowed in designated areas at this 4-star Patong hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Tuana Hotels The Natural Resort has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: THB 180 for adults and THB 180 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 7 outdoor pools
  • Children's pool
  • Playground

Family friendly

  • 7 outdoor pools
  • Children's pool
  • In-room refrigerator
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The property charges 5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tuana Hotels The Natural Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 750.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: THB 3000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 180 for adults and from THB 180 for children
  • Rollaway bed fee: THB 750.0 per night
  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Natural Resort Patong
Natural Resort
Natural Patong
The Natural Resort Patong, Phuket

Tuana Hotels The Natural Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 30 out of 116 reviews
Rating 8 - Good. 33 out of 116 reviews
Rating 6 - Okay. 31 out of 116 reviews
Rating 4 - Poor. 9 out of 116 reviews
Rating 2 - Terrible. 13 out of 116 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Sara

Liked: Cleanliness, property conditions & facilities
Pool was okay, fairly quiet even given location. Wifi was not reliable, and the beds weren't very comfy.
Stayed 4 nights in Jan 2026

6/10 Okay

Paul

Liked: Cleanliness
Disliked: Staff & service
I booked for 2 days and decided to book for 2 more. Both through Expedia. I showed the my second booking and was told I could leave my stuff in the room and everything would be good. I went on a boat tour and returned to the hotel late. When I got to my room, all my bags were gone. In a panic I went back to reception and found out they had gone in my room and packed up all my things and brought them back to reception. I never really got a straight answer as to why this happened, but I was given a drastically inferior room. I really didn't appreciate the going through my stuff and bringing it back to reception. Based on this I change my rating from a 4 to a 2.
Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was nice. There are several pools. The room was great other than there a 2 tv's in the room and only thai channels. Breakfast was ok. It seemed there was only western options other than some fried rice.
Stayed 2 nights in Nov 2025

2/10 Terrible

Saurav

Disliked: Amenities
Not worth the money at all. Do not stay here. The safe in the room was locked. AC stopped working. No help from reception. 2 PM means 2 PM, they won’t let you check in a minute before. Be careful if you go, they will try and charge you extra unnecessary. Just say no.
Stayed 5 nights in Nov 2025

2/10 Terrible

Sajad

Stayed 3 nights in Oct 2025

10/10 Excellent

Peter

Stayed 1 night in Sep 2025

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Drew

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The Natural Resort is a good option for those who enjoy a drink or two. Close to Bangla Road and has a charming night market nearby. What did concern me, however, were the bugs... We had a bug infestation on our table so we could not leave any kind of unfinished food even wrapped up in our room, as the bugs would find a way into the snacks. The bed sheets were changed once during our 5 nights and the floor was only cleaned once. Our shower stopped draining, but maintenence came to the room very quickly upon request. They fixed it quickly and were very professional! Cats roamed around the resort, which was a bonus. They were very friendly and didn't bother anyone from what I could see. The shower was stuck on one temperature (lukewarm), but it wasn't a huge issue, given the climate of Thailand. Overall, it was a decent stay with a cleanliness issue. Would stay there again, but only if they improve their hygiene standards!
Stayed 6 nights in Jun 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, breakfast is very good . Staff are very friendly , helpful & polite
Stayed 8 nights in May 2025

4/10 Poor

Lars

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The hotel was nice and the rooms had air conditioning which was an absolute lifesaver, that being said, the side of pa tong that is nearby Pa Tong beach is horribly unsanitary. There is garbage everywhere on the side of the streets and it smells so bad you feel nauseous just walking down the road.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place, well located
Stayed 9 nights in Feb 2025

8/10 Good

dominic

Travelled with group
Stayed 7 nights in Jan 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were cleaned immaculate every day and bottled water and coffees also left in room . Aldo clean bed sheets every other day very clean
Stayed 13 nights in Dec 2024

8/10 Good

thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Craig

Disliked: Cleanliness, property conditions & facilities, room comfort
Everyone in the hotel had at least a 24 hour illness I believe from the air con breakfast Not worth paying the xtra for not enough sun beds
Stayed 6 nights in Dec 2023

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities

Needs updating

The outside areas are ok, like a holiday camp. Quite pleasant pools, however there are something like 200 people staying there at one time & 3 sun loungers. The internet also doesn't work. We booked 'deluxe' , it most certainly wasnt. The rooms were dated & quite shabby. Shame really because with a bit of investment they could have electric locks, working internet, comfortable beds, updated rooms & call it a luxury resort, easily charge more. As it is there are better options , we decided to only stay a night and stayed in a couple better for less money
Stayed 1 night in Apr 2023

2/10 Terrible

Helen

Stayed 2 nights in Jan 2023

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 28 nights in Feb 2022

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 7 nights in Feb 2022

8/10 Good

Neo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More like apartments then rooms nice location central patong, clean tidy pleasant staff
Stayed 7 nights in Jan 2022

2/10 Terrible

rana, Toronto

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
super rue staff! won't even stay for free there. did not even bring shampoo or towels for me. so I do not recommend this place at all
Stayed 1 night in Mar 2020

8/10 Good

Karl

Liked: Staff & service, property conditions & facilities, room comfort

Natural resort

Nice place and people. All the doors On my floor stuck and made a Banging noose when closed.
Stayed 1 night in Jan 2020