2/10 – Ungenügend
Robert T., Morgantown, Ky usa
9. Okt. 2025
Verbesserungswürdig: Sauberkeit
Upon entering, my daughter immediately noiced a musty smell to the cabin. She typically doesn’t have allergy issues so for her to notice it, it was obvious. The thermostat was set at 83 degrees on the first of October. We lowered it to try to get the fan running and the air cleared. It appears this was the pre-set temperature for the cabin and was permanently set to that no matter how we attempted to adjust it, it always returned to 83. During our stay, we found dirt, dust, mold, bugs, etc. The hot tub was filthy. The basement shower was disgusting. Every morning my wife woke up with vertigo attacks. When putting away dishes, we found obvious black and white fuzzy mold in the cabinets above the air vents in the kitchen. We took pictures of the mold and vents and sent our concerns to the Host. The Host said that “seasonal allergies and ragweed are bad right now”. She offered to send someone out to replace the filters. Also, the hot water setting was extremely too hot. Several members of our party scalded themselves multiple times. I also feared my grandchildren would burn themselves from the scolding water. There is no excuse for water to be this hot. My grandson ran a low grade temp and his family had to leave a day early and my granddaughter left with vomiting. I’m not necessarily saying their sicknesses were were due to the cabin, but it’s a pretty odd coincidence. This has by far been the worse cabin in the past 15 years of visiting the Smokey Mountains.
Robert T.
Aufenthalt von 4 Nächten im Oktober 2025