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Accommodation By Willow Brook Lodge

2.5 star property

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Photo gallery for Accommodation By Willow Brook Lodge

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Jetted bathtub
43-inch flat-screen TV with satellite channels, TV
Fireplace
Fishing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
Pigeon Forge, TN
  • Place, LeConte Center at Pigeon Forge
    ‪5 min walk‬
  • Place, Pigeon Forge Factory Outlet Mall
    ‪8 min walk‬
  • Place, Island at Pigeon Forge
    ‪15 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪55 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(119 reviews)
  • Sleeps 4

View all photos for Room

Room | Desk, laptop workspace, blackout curtains, iron/ironing board

Room

9.2 out of 10
Wonderful
(51 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Romantic Suite, 1 King Bed, Jetted Tub

Romantic Suite, 1 King Bed, Jetted Tub | Desk, laptop workspace, blackout curtains, iron/ironing board

Romantic Suite, 1 King Bed, Jetted Tub

9.6 out of 10
Exceptional
(75 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Deluxe Room, 2 Queen Beds, Pool View | Balcony view

Deluxe Room, 2 Queen Beds, Pool View

8.8 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Property grounds
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  • Hot tub
  • Breakfast included
  • Kids’ pool
4.4 out of 5, Excellent, 2,758 reviews
The price is CHF 55
includes taxes & fees
8 Mar - 9 Mar
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About this property

Accommodation By Willow Brook Lodge

An indoor pool, a restaurant and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a children's pool are on-site.
Accommodation By Willow Brook Lodge offers 156 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Accommodation By Willow Brook Lodge. During your stay, you'll be connected to the convention centre and just a quick walk from Xtreme Racing Center. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Splash around at the waterslide or swim in the indoor and seasonal outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes 2 hot tubs -
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 15-minute walk of LeConte Center at Pigeon Forge and Old Mill
As a guest of Accommodation By Willow Brook Lodge, you'll find 2 hot tubs, a waterslide, an indoor pool, and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. A children's pool, a vending machine, and tour/ticket assistance are also featured at the business-friendly Accommodation By Willow Brook Lodge. Self parking is free.

Smoking is allowed in designated areas at this Pigeon Forge hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Accommodation By Willow Brook Lodge has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Children's pool
  • Fishing
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in September.
  • Pool access available from 9:00 AM to 11:00 PM

Property is also known as

Accommodation Willow Brook Lodge Pigeon Forge
Accommodation Willow Brook Lodge
Accommodation Willow Brook Pigeon Forge
Accommodation Willow Brook
Accommodation By Willow Brook
Accommodation By Willow Brook Lodge Hotel
Accommodation By Willow Brook Lodge Pigeon Forge
Accommodation By Willow Brook Lodge Hotel Pigeon Forge

Accommodation By Willow Brook Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 676 out of 1002 reviews
Rating 8 - Good. 232 out of 1002 reviews
Rating 6 - Okay. 54 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Trinette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and polite
Stayed 3 nights in Dec 2025

8/10 Good

Scott

Stayed 3 nights in Nov 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Nov 2025

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location. Parking was great, staff were great and our Room was clean and modern.
Stayed 2 nights in Nov 2025

6/10 Okay

Joung

Liked: Staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

morgan

Stayed 2 nights in Nov 2025

10/10 Excellent

McKinsey

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is such a great little hidden gem! Great breakfast selection. Our room was very clean and comfortable. The mattress needs to be updated but other than that it was great!
Stayed 2 nights in Nov 2025

10/10 Excellent

Misty

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool and hot tub wad amazing
Stayed 1 night in Nov 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was cleaned every day. Nice. Staff was very courteous and helpful on things to do. Will stay again if in the area.
Stayed 3 nights in Nov 2025

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got the jacuzzi suite, it was clean beds were comfortable, balcony right on the strip, staff was super friendly, my best stay in pf yet!
Stayed 2 nights in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff. Great location and did have indoor pool we didn’t use t hi s time but maybe next time. Wish they had a work out room though.
Stayed 3 nights in Nov 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff was very friendly and helpful.
Stayed 1 night in Nov 2025

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The ladies that made the breakfast were very nice
Stayed 1 night in Oct 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at Willow Brook many times. It is always super clean, courteous staff, buildings and grounds well kept. Conveniently located to both Pigeon Forge and Gatlinburg attractions. Highly recommended.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff, great breakfasts
Stayed 3 nights in Oct 2025

6/10 Okay

Angela

Stayed 3 nights in Oct 2025

8/10 Good

Michael

The mattress needs to be replaced in 302.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the beds were comfortable. The staff was friendly. The location cannot be beat. It is right on the parkway in the middle of everything. The breakfast was decent...on par with most free continental breakfasts. I would stay here again.
Stayed 2 nights in Oct 2025

2/10 Terrible

Winston

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was trashed we left after seeing it the host was rude when I ask if I could have the next nights charge back pictures of it are not honest at all
Stayed 2 nights in Oct 2025

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean, which is huge! However, the television was tore up and the matress was bad on one side. Other than that it was great and would recommend for the location and price. Plus the staff were wonderful!
Stayed 2 nights in Oct 2025

10/10 Excellent

Tonya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the staff was so friendly. The outside pool was enjoyable we didn’t make it to the indoor pool because we only stayed 2 nights but was pleased with the option incase we got rained out of outdoor activities. Will definitely stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jamison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!!

I had an amazing stay at Willow Brook Lodge in Pigeon Forge! The rooms were super clean and comfortable, and the staff was friendly and welcoming from the moment I arrived. One of the best parts is the location — it’s right on the Parkway strip, so you can easily walk to tons of restaurants, shops, and attractions. You don’t even have to drive anywhere if you don’t want to! Overall, this is a perfect place to stay if you want convenience, comfort, and great service all in one spot. I’ll definitely be coming back!
Stayed 4 nights in Oct 2025

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Whitney

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Walking distance to places, great staff. We loved it!
Stayed 3 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Sure
Stayed 1 night in Aug 2025