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Inn on the Parkway

2.5 star property

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Photo gallery for Inn on the Parkway

Buffet
Terrace/patio
Outdoor pool
32-inch flat-screen TV with satellite channels, TV
Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2025 Parkway, Pigeon Forge, TN, 37863
  • Place, WonderWorks
    ‪3 min walk‬
  • Place, Hatfield and McCoy Dinner Show
    ‪5 min walk‬
  • Place, Titanic Museum
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪52 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Room, 1 King Bed, Hearing Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Fireplace

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Room, 1 King Bed, Non Smoking, Fireplace

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Suite, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

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About this property

Inn on the Parkway

Along with a fitness centre, this hotel has a 24-hour business centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, laundry facilities and a 24-hour front desk. Change of towels is available on request
Inn on the Parkway offers 100 accommodations with free newspapers and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a bath and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Inn on the Parkway. During your stay, you're just a quick walk from Titanic Museum. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 5 minutes by foot from Titanic Museum and a 4-minute drive from Island at Pigeon Forge
  • Cats and dogs welcome for a fee (restrictions apply)
Inn on the Parkway offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. The business-friendly Inn on the Parkway also features a vending machine, a picnic area, and coffee/tea in common area. Free self parking is available.

Smoking is allowed in designated areas at this Pigeon Forge hotel.

Guests are served a free continental breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Firepit
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Built in 1995
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per pet, per week (maximum USD 100 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per week (maximum USD100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details.

We should mention

  • The seasonal pool will open on 22 May and close on 07 September.
  • Pool access available from 10:00 AM to 11 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Parkway
Hampton Inn Parkway Hotel
Hampton Inn Parkway Hotel Pigeon Forge
Hampton Inn Parkway Pigeon Forge
Hampton Inn Pigeon Forge Parkway Hotel
Hampton Inn Pigeon Forge Parkway
Hampton Inn Suites On The Parkway
Hampton Inn & Suites Pigeon Forge On The Parkway Hotel
Hampton Inn & Suites Pigeon Forge On The Parkway Pigeon Forge

Inn on the Parkway Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 576 out of 999 reviews
Rating 8 - Good. 268 out of 999 reviews
Rating 6 - Okay. 88 out of 999 reviews
Rating 4 - Poor. 41 out of 999 reviews
Rating 2 - Terrible. 26 out of 999 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Juan

Travelled with family
Liked: Staff & service
El sabor de la comida bastante malo
Stayed 1 night in Dec 2025

8/10 Good

Misty

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and fully stocked.
Stayed 1 night in Dec 2025

4/10 Poor

Wendy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was great and friendly. Especially Georgia and Paula. However, none of your ice machines worked. Washer and dryer were broken. Wall paper was worn, bubbled and shoddy. Furniture in room was worn and water damaged and very dusty. Nightstands dusty and dirty. Lint, and hair all over floor. Did not seem to have been vacuumed. Light in back parking lot was out and very unsafe.
Stayed 2 nights in Dec 2025

6/10 Okay

Scott

Travelled with pets, Travelled with partner
A water main break prevented our stay and forced evacuation of the property.
Stayed 5 nights in Dec 2025

10/10 Excellent

Musette

Liked: Cleanliness, staff & service, property conditions & facilities
The items I've checked tell it all.
Stayed 1 night in Dec 2025

10/10 Excellent

DWAYNE

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
yes

4/10 Poor

Jeff

Liked: Staff & service
The staff was very polite. We got bug bites at night and the room had a water leak at all faucets. The last night water came poring down from the ceiling, the desk said said that they didn’t have another room.and could not refund the money for the night
Stayed 3 nights in Dec 2025

10/10 Excellent

Torey D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great & the staff was wonderful!
Stayed 1 night in Dec 2025

8/10 Good

Randy

Stayed 2 nights in Dec 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 4 nights in Oct 2025

8/10 Good

Jessica

Stayed 1 night in Nov 2025

8/10 Good

Gianna

Stayed 1 night in Nov 2025

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly stafff
Stayed 2 nights in Nov 2025

10/10 Excellent

Jerri

Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean
Stayed 1 night in Nov 2025

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The fireplace didn't work in our room which was a bummer since we drove over 3 hours to want to come in from the brisk cool evening to a the warmth of the fireplace. Bed was comfortable and clean. Staff was friendly when interaction occured.
Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a honeymoon trip. Location of hotel was great for what we had planned to do!
Stayed 3 nights in Oct 2025

10/10 Excellent

Theron

Liked: Cleanliness, staff & service, amenities
The area was so clean so full of life with all of the people around. It was a great stay. The hospitality was excellent. I will be staying there again.
Stayed 2 nights in Oct 2025

8/10 Good

Karen

Nice place except for barking dog

The hotel was fine. I liked the way the tables were spaced far apart for privacy and the managers were very friendly they were great. More handicap parking would be great. BUT…… the room next to us left their dog in the room alone and it barked nonstop. We called twice and then they put a small machine which helped control most of their barking. The manager said she would give us money back for compensation but we booked with Hotels.com so she couldn’t do it and that I had to contact you to get compensation
Stayed 4 nights in Oct 2025

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is dated but comfortable and quiet. Well placed for touring. Our suite was enjoyable. Staff was lovely.
Stayed 5 nights in Oct 2025

4/10 Poor

Anastasia

Disliked: Cleanliness, property conditions & facilities
The
Stayed 3 nights in Oct 2025

10/10 Excellent

Floy

Stayed 1 night in Oct 2025

8/10 Good

Curtis

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with everything you need close by. The employees were very nice and friendly. Breakfast was good and the biscuits and gravy set the day perfectly before we left to come home. Wil be back !
Stayed 3 nights in Oct 2025

10/10 Excellent

Marsena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came in with a friends to see Dollywood and surrounding areas. Had tons of fun
Stayed 3 nights in Oct 2025

8/10 Good

Janine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking seemed well lit with good access to the building. The breakfast is cheaper then going out and convenient but not necessarily healthy.
Stayed 2 nights in Oct 2025