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The Ramsey Hotel and Convention Center Pigeon Forge

3.0 star property

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Photo gallery for The Ramsey Hotel and Convention Center Pigeon Forge

Indoor pool
Property video
Interior entrance
Interior entrance
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
3230 Parkway, Pigeon Forge, TN, 37868
  • Place, Old Mill
    ‪8 min walk‬
  • Place, LeConte Center at Pigeon Forge
    ‪11 min walk‬
  • Place, Island at Pigeon Forge
    ‪4 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪57 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(208 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa | Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Deluxe King with Sleeper Sofa

9.0 out of 10
Wonderful
(57 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace | Egyptian cotton sheets, premium bedding, pillow-top beds, desk

King Bed Mini-Suite with Jacuzzi & Fireplace

8.2 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Family Suite

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Two Bedroom Family Suite

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Sofa Beds, 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior King with Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Superior King with Sleeper Sofa

7.0 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Choice Queen with Wet Bar & Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Choice Queen with Wet Bar & Sleeper Sofa

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe King With Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Deluxe King With Sleeper Sofa

  • Sleeps 3
  • Free Wi-Fi

View all photos for King Bed Mini-Suite with Jacuzzi&Fireplace

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

King Bed Mini-Suite with Jacuzzi&Fireplace

  • Sleeps 2
  • Free Wi-Fi

View all photos for Choice Queen with Wet Bar & Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Choice Queen with Wet Bar & Sleeper Sofa

  • Sleeps 4
  • Free Wi-Fi

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4.5 out of 5, Wonderful, 2,653 reviews
The price is CHF 108
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About this property

The Ramsey Hotel and Convention Center Pigeon Forge

This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
The Ramsey Hotel and Convention Center Pigeon Forge offers 206 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 65-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 14 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at The Ramsey Hotel and Convention Center Pigeon Forge. During your stay, you'll be connected to the convention centre and just a quick walk from Xtreme Racing Center. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from Dolly Parton's Stampede Dinner Attraction and a few minutes from LeConte Center at Pigeon Forge
  • Dogs welcome for a fee (restrictions apply)
The Ramsey Hotel and Convention Center Pigeon Forge offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 6 meeting rooms. Event space at this hotel measures 18801 square feet (1747 square metres) and includes a conference centre. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly The Ramsey Hotel and Convention Center Pigeon Forge. Limited free parking is available on a first-come, first-served basis. A complete renovation of The Ramsey Hotel and Convention Center Pigeon Forge was completed in February 2024.

This 3-star Pigeon Forge hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Evening entertainment
  • Hot tub
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (18,801 square foot of space)

Outdoors

  • Barbecue grill
  • Firepit
  • In a nature reserve
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Renovated entire property - February 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests with vehicles towing a caravan must contact the property in advance. Parking for vehicles with caravans is limited to 1 space per room, and caravans cannot exceed 24 feet (7.3 metres) in length. There is a fee of USD 75 (tax not included) for caravan parking. Due to any extenuating circumstances at the time of your stay, caravan parking may be subject to availability.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access is available 24 hours a day.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey
The Ramsey & Convention Center
The Ramsey Hotel & Convention Center Hotel
The Ramsey Hotel & Convention Center Pigeon Forge
The Ramsey Hotel & Convention Center Hotel Pigeon Forge

The Ramsey Hotel and Convention Center Pigeon Forge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 839 out of 1540 reviews
Rating 8 - Good. 321 out of 1540 reviews
Rating 6 - Okay. 205 out of 1540 reviews
Rating 4 - Poor. 88 out of 1540 reviews
Rating 2 - Terrible. 87 out of 1540 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Leah

Liked: Cleanliness, property conditions & facilities
Amazing
Stayed 1 night in Feb 2026

10/10 Excellent

Leah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely amazing staff was wonderful rooms were great and the breakfast was delicious
Stayed 2 nights in Feb 2026

10/10 Excellent

Anna

Stayed 1 night in Dec 2025

10/10 Excellent

Kierra

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and experience for my husband's birthday
Stayed 2 nights in Oct 2025

6/10 Okay

Siera

Liked: Amenities
Disliked: Staff & service
The room was the experience of a motel 6 but the pool was nice as well as the breakfast i recommend staying at the Drury Hotel instead
Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities
Our stay was wonderful. We had a girls trip. The room was clean, well stocked daily with towels and washcloths. The hotel is beautiful and the pool is great. The breakfast daily was wonderful, hot, and fresh. Every staff member we can in contact with was so friendly and helpful. We especially loved Edna and Nicole at check in. They are precious!! was wonderful too
Stayed 3 nights in Feb 2026

6/10 Okay

Larry

Liked: Cleanliness, amenities
Stayed 2 nights in Feb 2026

10/10 Excellent

Ada

Stayed 3 nights in Feb 2026

10/10 Excellent

Bryant

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was good
Stayed 2 nights in Feb 2026

4/10 Poor

Harley

Travelled with family and small children
Disliked: Property conditions & facilities
The bathroom door was hard to get shut all the way, and if you did shut it it got stuck. There were all exposed drywall edges. The pullout couch bed had a urine odor and was very uncomfortable. The breakfast provide was not great and the dishes were not that clean.
Stayed 2 nights in Feb 2026

8/10 Good

Ashley

Stayed 3 nights in Feb 2026

10/10 Excellent

Monay

Stayed 2 nights in Feb 2026

10/10 Excellent

fidel

Yes
Stayed 3 nights in Feb 2026

10/10 Excellent

RUTH

Travelled with partner
Liked: Cleanliness, amenities
I was happy with this hotel. Anna and Sam at the front desk, were so so helpful. Beautiful, clean, quiet. What more can you ask for. The breakfast was absolutely delicious.
Stayed 3 nights in Feb 2026

10/10 Excellent

Kenny

Stayed 1 night in Feb 2026

6/10 Okay

Angela

Disliked: Cleanliness, staff & service, amenities
The room was clean just a little rundown. Breakfast staff was nice and friendly. The lady at the front desk when we checked in wasn't very friendly being the first person to greet us upon arrival. The smell throughout the whole place wasn't too pleasant.
Stayed 3 nights in Feb 2026

10/10 Excellent

April

Liked: Cleanliness, amenities
Staff was friendly
Stayed 4 nights in Feb 2026

2/10 Terrible

bronson

Stayed 2 nights in Feb 2026

6/10 Okay

Brittany

Room cleanliness could improve! Back elevators to pool weren’t the cleanest. Our fridge didn’t work at first, so lost some food. Valentines add ons were a rip off! Didn’t look as advertised! Not sure I would stay here again. Breakfast was decent.
Stayed 2 nights in Feb 2026

6/10 Okay

Cathy

Liked: Cleanliness
Disliked: Staff & service
Room looked out over a dumpster. At 230 am strong marijuana smell came into our room through the ventilation. I mentioned this to the front desk and they said “sorry.” Just meh
Stayed 1 night in Feb 2026

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was very kind and courteous.
Stayed 1 night in Feb 2026

6/10 Okay

Devonte

Liked: Cleanliness, staff & service
First things first, because I read reviews and didn’t see this mentioned: The bar is not operational, and the restaurant is only open from 7-10am for breakfast. We chose this place specifically for the onsite bar and restaurant. In terms of the quality of the breakfast. Expect liquid eggs, frozen pancakes, sausage (no bacon), yogurt with fruit and a waffle station. Pretty on par with most other hotel breakfasts, not great but not terrible either. Would I stay again? Maybe. The price was great. The rooms were quiet and the bed was comfortable. The pool and jacuzzi was nice as well.
Stayed 2 nights in Feb 2026

10/10 Excellent

CELIA

Stayed 2 nights in Jan 2026

8/10 Good

Bien, Sweetwater

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff !
Stayed 2 nights in Feb 2026

4/10 Poor

Lori

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
When pulling out the sofa bed the mattress was so stained and gross we could not use it. Under the couch was all kinds of trash, vents needed cleaned. My bathroom vent was extremely dusty. During my stay the cable was out the pool was closed for painting. I got texts the day of stay and pool after we checked in. The breakfast was good and room sizes large. The community sitting areas were very comfortable.I did request a refund for the lack of the pool since that was reason we booked the hotel. I did get about 5% off my bill. I wish they would have said at check in the pool will be closed and offered us a full refund if we choose to go somewhere else.
Bathroom vent
Stayed 2 nights in Feb 2026