The employees were pleasant, kind, and helpful. The physical facility, however, is in dire need of repair. The locks on the doors (in my original room) were non-operational. The lights (in my second room) flickered when the outside door was closed. I also found that the hall light became brighter when the door was closed.
The towel bar in the bathroom was broken off the wall (there was a retractable clothesline in the bathtub) and the wall above the bathtub was in need of attention. The refrigerator is missing a leveling leg, too. BUT, it was clean and the bed was comfortable!
The pictures attached to this review do not do justice to the horror. Please, for the love of everything that is good and right, steer clear! Actually...this page isnt allowing me to attach any photos... Toilets don't work, paint falling off ceiling, holes everywhere, mold everywhere(including fridges, and freezers). With missing smoke detectors, there is no way this place can legally be open, and I can guarantee they would not pass an inspection.
The bedding was insufficient, the toilet seat had been painted over and the paint was bubbling, dud not feel clean. The floor needed a good washing and the carpeting shampooed.
Check-in was rough. We arrived around 9:30pm. Attendant was wearing ear pods and didnât hear us arrive. Sign on main entrance stated NO VACANCY. We were given keys to our room which had not been cleaned from the previous guests (beds unmade, trash on floors, portable bed still in room, dirty towels on the floor. When we went back to front desk were originally told there were no other rooms, we would have to leave and try find a room elsewhere. When we asked for arrival to be canceled in system and for a document stating we had never stayed the attendant said she didnât know how to use the computer and had to call a manager. There was no manager on duty, so she called the manager using Facebook Messenger. The manager must have pulled up check-ins because we were then told there was a room for us. We were given a key and told to check the room to see if it had been cleaned. It was and we agreed to stay since we had already paid for the room. The room was in need of a lot of repairs and a good deep cleaning, and the door would not latch properly. We were unable to lock the door from the inside. The free breakfast was actually quite good the next morning. Hotel needs A LOT of maintenance and deep cleaning!
There were crumbs in both beds. The paint on the bathroom ceiling was peeling and falling. The towel rack was missing, the toilet paper holder was broken. There was no smoke detector. A broken smoke detector was found in a drawer. Will not be staying here again.
Acceptable, but could have been much better. Electronic door locks ONLY worked when use in 1 direction. Dated looking interior. Breakfast was pathetic. TV channels were a minimal selection.