Well appointed studio, with new appliances, in room washing machine. Property has wonderful pools (4) on the roof, plus game room and 2 snack bars (cash only). Had problem (over the weekend, of course) with internet service. Emailed management team and owner, who is very involved and responsive. She quickly took ownership of problem and solved it. It’s not necessarily the absence of problems on a trip, but how, and how quickly they are solved, that speak of a commitment to service. Would stay here again!