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Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen

3.0 star property

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Photo gallery for Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen

Front of property
Exterior
Check-in/check-out kiosk
Front of property – evening/night
Deluxe King Room with Balcony and City Views | Free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Housekeeping
  • 24/7 front desk
  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle 32, Quinta Avenida, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪96 min drive‬

Room options

View all photos for Quadruple Room Standard

Free WiFi, bed sheets

Quadruple Room Standard

  • 30 sq m
  • Sleeps 4

View all photos for Deluxe King Room with Balcony and City Views

Deluxe King Room with Balcony and City Views | Free WiFi, bed sheets

Deluxe King Room with Balcony and City Views

8.0 out of 10
Very good
(5 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room with Balcony and City Views

Deluxe Double Room with Balcony and City Views | Free WiFi, bed sheets

Deluxe Double Room with Balcony and City Views

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen

Hotel with an outdoor pool, steps from Quinta Avenida
An outdoor pool, spa services and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen offers 18 air-conditioned accommodations with complimentary bottles of water and free toiletries. Cable televisions are provided.

Bathrooms include a shower with a rainfall showerhead. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and spa services.
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance
  • Steps from Quinta Avenida and 5 minutes on foot from Playa del Carmen Main Beach
As a guest of Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen, you'll find an outdoor pool, spa services, and tour/ticket assistance. WiFi is free in public spaces.

This 3-star Playa del Carmen hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: MXN 50 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Banana Hotel Playa del Carmen
Hotel Banana Boutique Dive Center Playa del Carmen
Hotel Banana Boutique Dive Center
Banana Boutique Dive Center Playa del Carmen
Banana Boutique Dive Center
Hotel Hotel Banana Boutique & Dive Center Playa del Carmen
Playa del Carmen Hotel Banana Boutique & Dive Center Hotel
Hotel Hotel Banana Boutique & Dive Center
Hotel Banana Boutique & Dive Center Playa del Carmen
Banana Hotel
Banana Dive Center Del Carmen

Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 59 out of 148 reviews
Rating 8 - Good. 39 out of 148 reviews
Rating 6 - Okay. 22 out of 148 reviews
Rating 4 - Poor. 7 out of 148 reviews
Rating 2 - Terrible. 21 out of 148 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Raul

Liked: Staff & service, amenities
Bed was great But the internet was terrible
Stayed 7 nights in Aug 2025

10/10 Excellent

Marcela, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super courteous staff Neat areas Location wonderful Comfortable bed
Stayed 18 nights in May 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
It's a little loud from the bar below but it well worth it. It could have just been the room I was in.
Stayed 1 night in May 2025

10/10 Excellent

Nieves

Liked: Cleanliness, staff & service
I stayed at Hotel Banana 7 nights with my daughter and we both loved the place. The staff is very nice and helpful. The place is a little outdated, but it has everything you need.
Stayed 7 nights in Apr 2025

2/10 Terrible

Luis antonio barradas

Stayed 6 nights in Apr 2025

10/10 Excellent

Niles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stuff was great and the room was as expected
Stayed 6 nights in Mar 2025

10/10 Excellent

OSCAR

Stayed 2 nights in Feb 2025

2/10 Terrible

Les

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
Nice hotel good location
Stayed 3 nights in Jan 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking but it was worth the location

8/10 Good

Scott

Stayed 7 nights in Nov 2024

6/10 Okay

Kimberly, Belleville

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Live bands every night so lots of Rhythm and music until the early morning.
Stayed 7 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
It was pretty fun. I stayed here for a month. There was always something to do around the corner. I enjoyed how convenient it was. And you were right around on fifth so you can hear and see all the activities and not be too far from them. And they had a great restaurant called La Tierra underneath.
Stayed 24 nights in Nov 2024

2/10 Terrible

Ardenys Adriel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me robaron . Es la peor experiencia de mi vida en un hotel . Música a todo volumen desde las 7 de la mañana asta las 3 de la madrugada . Solo me quede la primera noche y me robaron el resto del dinero
Stayed 25 nights in Oct 2024

2/10 Terrible

Daniel, San Diego

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To Noisy, in five days of my stay they only clean our room once.
Stayed 5 nights in Oct 2024

2/10 Terrible

maria, Chicago

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no assistance offered during hurricane staff very unprofessional, rude and the staff not friendly at all
Stayed 3 nights in Jul 2024

2/10 Terrible

maria, Chicago

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Lori

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When you read the reviews and they say this property is noisy all night long-this is not an exaggeration! In fact, it’s an understatement. This hotel is nestled between and above two open air restaurant/bars (TieRra & Agave) and they both have live bands every night (930pm-3am)!!! So, you’re not just hearing one really loud band, you’re hearing 2, at the same time; every night!!! Also, the only “pool” is an unheated hot tub. Luckily, when we were there it was not too busy, there are only 2 sun loungers. The balcony was very small, just enough room for 2 chairs. There are no blankets or bedspreads, just a top and bottom sheet. No extra towels for beach (2 blocks away) or “pool”. Otherwise, great location; no parking.
Stayed 5 nights in Apr 2024

10/10 Excellent

Nayeli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Vitor

Disliked: Amenities, property conditions & facilities
The location is good, but Wifi doesn't work well, none of the windows are sound proof, impossible to sleep at night, there is a restaurant at the first floor with live music and few meters away there is a night club, so if you want a chill place to sleep, I don't recommend it.
Stayed 1 night in Mar 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Giving this high marks not because it's an amazing luxury resort, but for the price and what it is - excellent place to stay in Play del Carmen. Notes - it's right in the heart of the main strip so it is loud with club/bar noise at night, no two ways about it. But for the price and location you can't beat it. central and walkable to everything, easy walk to beach and all that 5th AVE has to offer. It's clean and felt safe, but is no frills. Looking for a low-cost trip to Play Del Carmen then this is it. Don't expect luxury, but for the price - it was great.
Stayed 5 nights in Feb 2024

10/10 Excellent

Verified traveller

The hotel was delightful note that its stairs only. Also it’s located right in the action for entertainment and shopping so noice level in evenings are high. But l was on rooftop very cozy. Air conditioner was perfect. Plug outlets were what l needed for Canada. I highly recommend if you don’t mind the noise.
Stayed 7 nights in Feb 2024

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Great location . Downstairs you have your pick of 2 great restaurants/ bars. Across the street is great bakery.
Stayed 2 nights in Jan 2024

6/10 Okay

OSCAR

Stayed 4 nights in Dec 2023