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CALIXTA Hotel

3.5 star property

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Photo gallery for CALIXTA Hotel

Terrace/patio
Terrace/patio
Lobby
Suite | In-room safe, blackout curtains, soundproofing, iron/ironing board
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Avenida 10, Calle 14 Nte, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Central Square
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬

Room options

View all photos for Classic Room

Classic Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Classic Room

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Room

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Loft

In-room safe, blackout curtains, soundproofing, iron/ironing board

Loft

7.4 out of 10
Good
(3 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

CALIXTA Hotel

This smoke-free hotel features an outdoor pool, a restaurant and a rooftop terrace. WiFi in public areas is free. Additionally, a coffee shop/cafe, a 24-hour front desk and tour/ticket assistance are on-site. Change of towels is available on request
CALIXTA Hotel offers 31 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 43-cm LED televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool.
The breakfast at CALIXTA Hotel gets high marks from our customers. During your stay, you're just a quick walk from Quinta Avenida. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy pool views while dining at Calixta
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include multilingual staff, a lift and a rooftop terrace
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Quinta Avenida and 7 minutes on foot from Playa del Carmen Main Beach
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at CALIXTA Hotel.

This 3.5-star Playa del Carmen hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to noon.
Calixta – This restaurant is located by the pool. Guests can enjoy al fresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 180 for adults and MXN 180 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Calixta

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways
  • Lift (122 centimetre wide door)
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-cm LED TV with cable channels

More

  • Air conditioning
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 180 for adults and from MXN 180 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 008-007-006977/2025

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

CALIXTA Hotel Hotel
KAYAK Sol Playa del Carmen
CALIXTA Hotel Playa del Carmen
CALIXTA Hotel Hotel Playa del Carmen

CALIXTA Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 208 out of 347 reviews
Rating 8 - Good. 77 out of 347 reviews
Rating 6 - Okay. 29 out of 347 reviews
Rating 4 - Poor. 22 out of 347 reviews
Rating 2 - Terrible. 11 out of 347 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Ashraf

Travelled with group
Liked: Cleanliness
Disliked: Amenities
The property offers nicely renovated rooms and is conveniently located in a central area near Coco Bongo. There is also a good taco restaurant nearby called Don Sirloin. However, the staff at this location were unfriendly and unhelpful throughout our stay. We chose this hotel specifically for the loft-style rooms, but there are many better options in Playa del Carmen that provide a more welcoming experience for international guests. Additionally, the elevator felt unsafe, and each morning we were disturbed by loud housekeeping activity, including persistent banging on neighboring doors.
Stayed 2 nights in Jan 2026

2/10 Terrible

Courtnee

Disliked: Amenities, property conditions & facilities
I was very disappointed with my stay. The room was extremely dirty upon check-in. There were no washcloths provided, which is basic housekeeping. The shower had visible mold, the curtains were dirty, and the air vents were dusty, which made the room feel neglected and unsanitary. Cleanliness is a minimum expectation when staying at a hotel, and unfortunately this property did not meet that standard. I did not feel comfortable during my stay and would not recommend this hotel to others.
Stayed 2 nights in Jan 2026

8/10 Good

Ashraf

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice great location close to coco bongo and 5th ave?
Stayed 3 nights in Jan 2026

4/10 Poor

Roberto

Travelled with family and small children
Staff was never friendly, rooftop was not like the pictures online.
Stayed 2 nights in Jan 2026

10/10 Excellent

Reshma

Stayed 2 nights in Jan 2026

2/10 Terrible

Kimberly

Stayed 4 nights in Dec 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Friendly staff. VERY convenient and close proximity to main strip and restaurants. Pool made for a nice escape from the business of the strip. Would recommend and would stay here again.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great staff. Armando went above and beyond checking us in. We arrived later than planned when our taxi to Playa was cancelled without our knowledge. He helped the checkin process to go smoothly. There is a great view from the rooftop restaurant and the serving staff were very kind. The hotel is super close to the alternate ADO bus station so it was very convenient. I would definitely stay there again
Stayed 5 nights in Dec 2025

10/10 Excellent

Ujjaval

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Gurkan

Stayed 2 nights in Dec 2025

4/10 Poor

Alicja

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived, the room seemd to be nice. We left the luggage and went for a dinner. When returned to the room, the smell of dump was unbearable. We were forced to ask for another room. In the end we were transferred to another hotel. The receptionist was verry helpful and attentive.
Stayed 1 night in Nov 2025

10/10 Excellent

Grecia

Stayed 1 night in Oct 2025

8/10 Good

Avia

Stayed 2 nights in Oct 2025

10/10 Excellent

Mariajose

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación! Y excelentes cuartos!!
Stayed 1 night in Sep 2025

10/10 Excellent

Laura m

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the pool was great and the breakfast was deli. It’s was convenient and quite enough to sleep at night.
Stayed 2 nights in Aug 2025

10/10 Excellent

Doralia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property does not have their own parking but the 24 hour parking right next to the property is accessible and an excellent price!!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Kiley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me he alojado aquí dos veces, y las dos veces han sido geniales! Este es mi hotel favorito en Playa del Carmen!
Stayed 3 nights in Apr 2025

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and room were excellent for the cost. Location is awesome- shops, restaurants, beach are in walking distance. On the other hand, due to proximity to such area it gets very noisy at night. Other than that it was enjoyable stay.
Stayed 5 nights in Mar 2025

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Great location, comfy rooms, great view from rooftop. But that’s where it stops. The pool is super green and disgusting. It’s advertised that they only have people working the front desk from 8 to 5, but we only saw a person at the desk on the day we checked in. The entire rest of the time the front door was propped open with no one at the desk so anyone could just walk in. One of the cleaning staff checked us out the final day when we just started to leave since no one was working there all week.
Stayed 4 nights in Mar 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calixta is a nice boutique hotel. Quiet, great location. The room was nice. Easy check-in. It is about 15 minutes from the ADO bus station. It is 5 minutes to Quinta Avenida which is the main tourist attraction.
Stayed 3 nights in Mar 2025

8/10 Good

mariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 5 nights in Feb 2025

4/10 Poor

Baher, Cairo

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Location is perfect! If you’re planning to spend most of the day outside the hotel, it’s a really good place for the price. Close to where you’ll take off for excursions & to 5th Ave & the beach. A few things to note - the photos were taken when the hotel was first built/renovated. The pool area doesn’t look like that at all now. We actually didn’t use the pool once in our entire stay because it was really worn down. Also the breakfast is belowwwwww par. No need to sign up for it. We skipped it twice. Basically they give you coffee & fruits. Bread and orange juice (upon request). The buffet doesn’t include anything else. We also had a really unpleasant encounter on our first day at breakfast. The guy working at the restaurant asked what room we are & said it didn’t include breakfast. We know that’s not true & the reception confirmed we had breakfast included when we checked in. He insisted he wasn’t wrong & refused to call the reception to double check. He spoke in a loud voice and super rude manner, and he asked us to go resolve this with reception ourselves & ask them to send him a message. We went downstairs & had the reception message him & then he agreed to serve us breakfast. Honestly mistakes happen, but the way he refused to even consider he might be wrong, the way he spoke condescendingly assuming we hadn’t paid, and the way he asked us to resolve the communication problem between him and reception ourselves was unacceptable.
Stayed 4 nights in Feb 2025

10/10 Excellent

Hillary Jordan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a perfect location. The beds were nice the breakfast was light and good price. The pool photos look different but the pool was always empty so it was a nice place to relax.
Stayed 6 nights in Jan 2025

8/10 Good

Angelyn

Travelled with partner
Liked: Cleanliness, staff & service
The staff at this property was exceptional and made us feel very welcome. The pool area was small and a bit run down, but comfortable loungers, and the pool was a good temperature. The breakfast was basic (coffee, toast, fruit, yogurt); however, you could order additional items for a charge. The huevos rancheros we orddered were very good. The location of the property one block from 5th Avenue is excellent. I think the hotel is a good value for the price.
Stayed 5 nights in Feb 2025

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant for the price

One of the nicest rooms I have stayed in. Peaceful, spacious, loads of storage, great shower and sink facilities, huge bed and lovely lighting. You have to ask to have your room cleaned otherwise you won’t get new towels etc… The rooftop pool is a gem, love the decor and relaxing music. The staff were amazingly helpful. A couple of times the link to the door opening app didn’t work but that was fixed in minutes each time. The continental breakfast is pretty basic but again, staff are great. The WiFi was reliable and fast enough. And finally, the location is perfect. Just away from fifth Avenue, near the ADO station and very close to everything you need in Playa. Thank you Calixta!
Stayed 12 nights in Jan 2025