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Viva Azteca by Wyndham, A Trademark All Inclusive Resort

4.0 star property
VIP Access

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Photo gallery for Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Exterior
Property video
Poolside views, open daily
Premium bedding, in-room safe, individually decorated, desk
On the beach, white sand, sun-loungers, beach towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Paseo Xaman Ha, Mza, No. 8, Lote 1, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪2 min walk‬
  • Place, Playacar Beach
    ‪6 min walk‬
  • Place, Quinta Avenida
    ‪3 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Garden, 1 King Bed, Non-Smoking

Superior Garden, 1 King Bed, Non-Smoking | Premium bedding, in-room safe, individually decorated, desk

Superior Garden, 1 King Bed, Non-Smoking

8.2 out of 10
Very good
(11 reviews)
  • Garden view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Garden, 2 Queen Beds, Non-Smoking

Superior Garden, 2 Queen Beds, Non-Smoking | Premium bedding, in-room safe, individually decorated, desk

Superior Garden, 2 Queen Beds, Non-Smoking

8.4 out of 10
Very good
(29 reviews)
  • Garden view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking

Superior Ocean, 2 Queen Beds, Non-Smoking | Premium bedding, in-room safe, individually decorated, desk

Superior Ocean, 2 Queen Beds, Non-Smoking

  • Ocean view
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Pool, 1 King Bed, Non-Smoking

Superior Pool, 1 King Bed, Non-Smoking | Premium bedding, in-room safe, individually decorated, desk

Superior Pool, 1 King Bed, Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Pool, 2 Queen Beds, Non-Smoking

Superior Pool, 2 Queen Beds, Non-Smoking | Premium bedding, in-room safe, individually decorated, desk

Superior Pool, 2 Queen Beds, Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Accessible Garden View, 1 Queen Bed, Non-Smoking

Accessible Garden View, 1 Queen Bed, Non-Smoking | Premium bedding, in-room safe, individually decorated, desk

Accessible Garden View, 1 Queen Bed, Non-Smoking

  • Garden view
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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Exterior
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About this property

Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Catch some rays at the beach or spend the day relaxing at Viva Azteca by Wyndham, A Trademark All Inclusive Resort's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
Viva Azteca by Wyndham, A Trademark All Inclusive Resort offers 339 accommodations, which are accessible via exterior corridors and feature a safe and a hairdryer. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Beds feature premium bedding. 55-inch Smart televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a mud bath and a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Viva Azteca by Wyndham, A Trademark All Inclusive Resort's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Mayan Ruins of Playacar. Enjoy features like free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free WiFi
  • Free self-parking
  • The 4 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Indulge with massages, body treatments or facials at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the pool and the beach
  • Steps from Playacar Golf Club and a 4-minute drive from Quinta Avenida
  • Airport shuttle service available for a fee
Viva Azteca by Wyndham, A Trademark All Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Viva Azteca by Wyndham, A Trademark All Inclusive Resort offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this property measures 6534 square feet (607 square metres) and includes conference space. A children's pool, a fitness centre, and a terrace are also featured at the family-friendly Viva Azteca by Wyndham, A Trademark All Inclusive Resort. You'll have access to the outdoor pool at a partner property. Self parking is free.

This 4-star Playa del Carmen property is smoke free.

El Nopal – This buffet restaurant serves breakfast, lunch and dinner.
II Palco – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Bamboo – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
Xul Ha – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
El Cenote – This poolside bar only serves light fare. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Surfing/body boarding
Windsurfing

Land activities

Cycling
Fitness facilities
Volleyball
Children's club

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • El Cenote
  • El Nopal
  • II Palco
  • Xul Ha

Things to do

  • 18-hole adjacent golf course
  • Archery
  • Beach volleyball
  • Beach yoga
  • Bodyboard
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Padel
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Water sports equipment
  • Windsurfing

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,534 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Viva Azteca by Wyndham, A Trademark All Inclusive Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 480 out of 1004 reviews
Rating 8 - Good. 296 out of 1004 reviews
Rating 6 - Okay. 146 out of 1004 reviews
Rating 4 - Poor. 50 out of 1004 reviews
Rating 2 - Terrible. 32 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Dahlia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, friendly people and amazing beach
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, catamarans, nightly shows, and bartenders were all excellent features.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

A Vivienne

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great staff!
Husband’s 67th Birthday!
Birthday at at à la carte Mexican restaurant.
Beautiful statues on property!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

sorinela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious , clean , no elevator . Food was good ,enough variety , pool was very nice , water warm . Enough chairs on the beach .Very easy to navigate , small resort a bit traditional but still in good shape , walking distance to Playa del Carmen .
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Ujjaval

Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing time. Their Christmas celebrations were fabulous!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kaitlyn

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice staff and beach
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the stay.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Tami-Rae

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, friendly staff,
Stayed 9 nights in Dec 2025
Verified

8/10 Good

Greg L

Liked: Cleanliness, amenities, property conditions & facilities
Maids kept rooms spotless.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A+++
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Anthony Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this place.
Stayed 8 nights in Jul 2025
Verified

10/10 Excellent

Charlla

Liked: Cleanliness, amenities, property conditions & facilities
Clean room ,amazing foid& beds great service aimed to please .
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, many activities, great staff, great food!
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Yes, would prefer mini bar to be restocked
Stayed 3 nights in Jan 2026
Verified

8/10 Good

bernhard

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Good service. Nice beach. Breakfast needs more sausage varieties.
Stayed 14 nights in Nov 2025
Verified

10/10 Excellent

Lancelot

Liked: Cleanliness, amenities, property conditions & facilities
Staff helpful, enjoyed the restaurants. Mexican one especially. They definately make sure your wine glass does not get empty. I believe the resort was fully booked but did not have problems with getting beach chairs or chairs by the pool. Yes some people put towels to save spots but was still able to get a spot. Resort is not a mega resort so was very nice as it was not crazy busy. Great resort to go to to just enjoy you vacation. Seaweed season was starting early, but really nothing as they cleaned beach every morning. Overall a great place and would definately book again
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Albert

Liked: Cleanliness, property conditions & facilities
Great resort
Stayed 10 nights in Apr 2025
Verified

10/10 Excellent

Radoslava Sharkova

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quaint and nice. The staff was great. The beach was awesome!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Bridgett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area, very accommodating. Good food and drinks. Friendly staff.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

carmen Rosa

Liked: Cleanliness
Excellent service beautiful hotel
Stayed 5 nights in Jun 2025
Verified

6/10 Okay

Joanne Cora

Disliked: Amenities
The room we stayed in was very dated.
Stayed 10 nights in Nov 2025
Verified

10/10 Excellent

Timothy Wayne

Liked: Cleanliness, amenities, property conditions & facilities
This resort is excellent for families yet it is quiet and relaxing if that is what you want. The only complaint/suggestion I have is to have more garbage cans placed throughout the resort and possibly institute a recycling program. When booking with Expedia, you are considered a VIP and receive a spa voucher. Candy at the spa provided a deep tissue massage as good or better than what I receive at home! The à la carte restaurants do not require a reservation and we were able to walk in each time we went. I will definitely be back!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So comfortable, food was excellent
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very attentive and friendly. The resort is spotless. Beach sitting area is spacious with a ton of beach chairs. Food is ok, but par for the area resorts. Like the fact that reservations are not needed for the specialty restaurants. Will be returning again. Shout out to the entertainment staff and Louis the pool bartender.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
Great resort, a lot of activities for kids and adults. Would recommend 100% The staff at the kids club were amazing and treated our boys like family. Great place to stay
Stayed 5 nights in Jun 2025