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Superior Garden, 2 Queen Beds, Non-Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CHF 287* Per night/room 16 Jun - 17 Jun

Superior Garden, 1 King Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Ocean, 2 Queen Beds, Non-Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Accessible Room, 1 Queen Bed, Non-Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 2 Queen Beds, Non Smoking, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Ocean, 1 King Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the pool at Viva Maya by Wyndham, A Trademark All Inclusive Resort. During your stay, you're just a quick walk from Piste Cyclable sur Paseo Xaman-Ha. Free WiFi in public areas, free self-parking and 2 outdoor pools are available.

  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at La Terraza, one of the property's 5 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with hydrotherapy, body scrubs or reflexology at the spa
  • Services include a free children's club, a concierge and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts, a gym and a sauna
  • Guests speak favourably about the beach and the clean guestrooms
  • Just a 3-minute drive from Playacar Golf Club and 6 minutes from Quinta Avenida
  • Airport shuttle service available for a fee

Viva Maya by Wyndham, A Trademark All Inclusive Resort ratings based on 3 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 0.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Viva Maya by Wyndham, A Trademark All Inclusive Resort

Everyone (3)
1 out of 5

Posted by on 28 Aug 2021

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1 out of 5

Posted by on 28 Aug 2021

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1 out of 5

Posted by on 28 Aug 2021

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About the Viva Wyndham Maya - All Inclusive

Location Paseo Xaman-ha, Lote, Playa del Carmen, QROO 77710

All-inclusive Details

All-inclusive room rates at Viva Maya by Wyndham, A Trademark All Inclusive Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment
All non-motorised water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Scuba-diving lessons
  • Surfing/body boarding
  • Windsurfing

Land activities
  • Cycling
  • Fitness facilities
  • Tennis
  • Volleyball
  • Tennis racquets
  • Children's club

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Water fitness
  • Yoga

Entertainment

  • On-site entertainment and activities
  • Access to on-site nightclubs
  • On-site live performances
  • Theme parties

Not included

  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkelling excursions
  • Snorkelling
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

  • Kayaking included
  • Access to on-site nightclubs included
  • Sailing included
  • Surfing/bodyboarding included
  • Windsurfing included
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • All available drinks included
  • Bicycling included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to offsite activities not included
  • Offsite tours not included
  • Tennis rackets included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Snorkelling not included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Bartending classes/lessons included
  • Service charge included
  • Cooking classes/lessons included
  • Additional service charge accepted
  • Kids club included
  • All meals included
  • Scuba lessons included
  • All non-motorized water sports included
  • Onsite live performances included
  • Theme parties included

Property Features

Some rates at Viva Maya by Wyndham, A Trademark All Inclusive Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Viva Maya by Wyndham, A Trademark All Inclusive Resort, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This eco-certified resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Playa del Carmen resort.

  • 604 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 18977 sq ft of conference space
  • 1763 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Viva Maya by Wyndham, A Trademark All Inclusive Resort offers 604 accommodations, which are accessible via exterior corridors and feature a safe and a hairdryer. Rooms open to balconies. LCD televisions come with premium cable channels. Bathrooms include baths or showers and complimentary toiletries. This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Private balcony
  • LCD television
  • Cable channels
  • Premium channels
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

La Terraza – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Hacienda Don Diego – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.

Portofino – This restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open daily.

Miramare – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.

Viva Café – This restaurant specialises in Fusion cuisine and only serves dinner. Reservations are required. Open daily.

Nearby Activities

2 outdoor tennis courts and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Golfing nearby
  • Surfing/bodyboarding on site
  • Snorkelling nearby
  • Rock climbing on site
  • Tennis lessons on site
  • Beach volleyball on site
  • Archery on site
  • Kayaking on site
  • Windsurfing nearby
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Horse riding nearby
  • Playground on site
  • Beach yoga on site
  • Ecotours nearby
  • Rowing or canoeing on site
  • Fitness classes on site
  • Sailing on site
  • Scuba diving on site
  • Hiking/biking trails nearby

Spa Services

The on-site spa has 4 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Viva Maya by Wyndham, A Trademark All Inclusive Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

  • Guest education on local ecosystems and culture
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Water dispenser use by guests actively encouraged
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Onsite COVID-19 testing (PCR) is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Count on Us (Wyndham)
  • Onsite COVID-19 testing (Antigen) is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Reservations are required for on-site COVID-19 testing

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.96 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Viva Wyndham Maya Resort All Inclusive Playa del Carmen
  • Viva Wyndham Maya Resort All Inclusive
  • Viva Wyndham Maya Playa del Carmen
  • Viva Wyndham Maya
  • Viva Wyndham Maya All Inclusive Playa del Carmen
  • Viva Wyndham Maya All Inclusive
  • Viva Wyndham Maya Resort Playa del Carmen
  • Maya Viva Wyndham
  • Viva Wyndham Maya Hotel Playa Del Carmen
  • Viva Wyndham Maya Riviera Maya/Playa Del Carmen Mexico
  • Viva Maya
  • Wyndham Hotel Playa Del Carmen
  • Wyndham Maya
  • Viva Wyndham Maya Resort
  • Viva Wyndham Maya Inclusive
  • Viva Wyndham Maya
  • Viva Maya by Wyndham
  • Viva Wyndham Maya All Inclusive
  • Viva Maya by Wyndham All Inclusive
  • Viva Maya by Wyndham A Trademark All Inclusive Resort
  • Viva Maya by Wyndham, A Trademark All Inclusive Resort Resort

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.