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Wyndham Garden Playa del Carmen

4.0 star property

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Photo gallery for Wyndham Garden Playa del Carmen

Property amenity
Exterior
Garden
Breakfast served
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

Map
Lote 5 Manzana 29, Fraccionami, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪16 min walk‬
  • Mamitas Beach
    ‪4 min drive‬
  • Xcaret Eco Theme Park
    ‪9 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(33 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(26 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom) | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking (One-Bedroom)

7.6 out of 10
Good
(4 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room Standard with View

Premium bedding, in-room safe, desk, blackout curtains

Double Room Standard with View

7.0 out of 10
Good
(2 reviews)
  • 35 sq m
  • Sleeps 2

View all photos for Double Room Standard with View

Premium bedding, in-room safe, desk, blackout curtains

Double Room Standard with View

8.6 out of 10
Excellent
(4 reviews)
  • 35 sq m
  • Sleeps 4

Similar properties

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

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  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.6 out of 5, Wonderful, (1015)
The price is CHF 71
for 1 room
includes taxes & fees
21 Aug - 22 Aug
Residence Inn by Marriott Playa del Carmen

About this property

Wyndham Garden Playa del Carmen

Hotel with free breakfast, near Quinta Avenida
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a 24-hour business centre, a conference centre and a business centre. Housekeeping is available on request.
Wyndham Garden Playa del Carmen offers 196 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Wyndham Garden Playa del Carmen's great location gets high marks from our customers. During your stay, you're just a quick walk from Plaza Paraiso. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and 3 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Quinta Avenida and 8 minutes from Xplor Theme Park
Wyndham Garden Playa del Carmen offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Wyndham Garden Playa del Carmen. Free self parking is available.

This 4-star Playa del Carmen hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
Playa Garden – This restaurant only serves breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Playa Garden

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (110 centimetre high)
  • Lift (130 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Garden Playa del Carmen

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night
  • Sanitation services: MXN 34 per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Inn Express Hotel Playa Carmen
Holiday Inn Express Playa Carmen
Wyndham Garden Playa Carmen Hotel
Wyndham Garden Playa Carmen
Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen
Holiday Inn Playa Del Carmen
Playa Del Carmen Holiday Inn
Express Playacar Riviera Maya
Wyndham Garden Playa Del Carmen Riviera Maya Mexico
Holiday Inn Express Playa Del Carmen

Wyndham Garden Playa del Carmen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 446 out of 1003 reviews
Rating 8 - Good. 273 out of 1003 reviews
Rating 6 - Okay. 154 out of 1003 reviews
Rating 4 - Poor. 68 out of 1003 reviews
Rating 2 - Terrible. 62 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Serch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

PEGGY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was very polite and helpful. I picked this hotel because I was told they had handicapped accomodations. Raised toilet seat etc. I was not given any handicapped accomodations. I cannot walk well and there was no food on the property in the evening. It was a far walk for me to anywhere in the area.
Stayed 6 nights in Apr 2025

8/10 Good

Elsie

Travelled with family
Disliked: Amenities, property conditions & facilities
Needs a paint job and the bed sheets needs to be cleaner
Stayed 2 nights in Apr 2025

6/10 Okay

Sandeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Looks ok for a quick 1 night stay.
Stayed 1 night in Apr 2025

2/10 Terrible

dante

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place only provided 2 old and dirty towels. The room smelled like rotten eggs. I had to stay out for most of the time. Staff was rude when I asked to send me a clean towel. She said you only get 2 towels. No standard for American hotels. Very low quality and service.
Stayed 2 nights in Apr 2025

6/10 Okay

Lloyd

Business traveller
Disliked: Amenities
Plumbing issues, reported early in morning to reception, theybtold me maintenace will address asap. Did not happen, so i had to leave and left my luggage at reception appx. 9am. They said, i cannot get a new room until 3pm at normal checkin. Go figure the logic. I could not wait to debate, was already late for doctor appt. Got back at 2.30, provided a new room and they really thought they we doing me a great service.
Stayed 2 nights in Apr 2025

2/10 Terrible

maria

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Hotel is dirty, old and stinks. The Expedia pictures are nothing like the actual hotel. Pictures are deceiving. Not close to the beach. Bfast is nasty
Stayed 5 nights in Apr 2025

2/10 Terrible

Marcos

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Terrible mold smell
Stayed 5 nights in Mar 2025

6/10 Okay

Alexa

Disliked: Cleanliness, property conditions & facilities
Es diferente las fotos a la realidad
Stayed 1 night in Mar 2025

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good xlnt
Stayed 1 night in Mar 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable from the ferry for the motivated person. Budget friendly, and I got a significant discount online 2 days prior to arrival via Expedia. Staff were very helpful and let me check in early because there was another room available. They let us eat breakfast the morning we arrived and there were options that were like lunch (pasta and meat) so that was our lunch for the day (breakfast goes to 11 am). Excellent breakfast options such as eggs, pasta, meat, pastries, cereal, fresh fruit, jello, chips and toppings. Workout facility clean and has a variety of cardio and dumbbells. Rooms were a bit stark but we were just staying the night. No mini fridge.
Stayed 1 night in Mar 2025

6/10 Okay

Simarjeet S

Business traveller
Liked: Cleanliness, staff & service
Upkeep is not good. Towels were very old, ripped and stained Staff was friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xlnt
Stayed 1 night in Mar 2025

4/10 Poor

James

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
breakfast included but not much of a selection. toaster did not even work and they did not change it after 9 days being there.
Stayed 9 nights in Mar 2025

8/10 Good

Veronica

Travelled with group
Liked: Cleanliness, staff & service
Good location. The hotel is not that far from the beach/ferry. I like that it was quiet and that it included a hot breakfast. The room was clean, beds were comfortable. The only thing I did not like was the moldy smell in my room. I brought that smell with me home :/
Stayed 3 nights in Feb 2025

10/10 Excellent

Manuel

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Feb 2025

8/10 Good

Fanny

Travelled with family
Liked: Cleanliness
Hood
Stayed 3 nights in Mar 2025

4/10 Poor

Jose

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property itself was not bad. The rooms were of a good size. It was the dressing of the rooms. Towels were old, stained and had holes. Shower curtain was hanging literally by threads. Sheets and covers were old and stained. Curtains and furniture had paint stains and paint drops on them. Furniture was old and losing its veneer layers. Staff did what they could with what they were given.
Stayed 14 nights in Feb 2025

2/10 Terrible

robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good choice!

Its really run down! The sheets, towels, pillowcases, Floor mat were worn down and dingy gray. The pillowcases had holes in them. I actually took 1 down to show the front desk clerk. The sink faucet was so clogged that the water didn't run; it sprayed! When it was a holiday inn express it was better! Its not a hotel that we would stay in again.
Stayed 1 night in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort

Solo trip

The staff was very friendly. There is a lot of people that use the breakfast. You may be in a lineup to get in if they’re doing a tour. Iowa State here before and it is a little ways away from everything. The rooms could use some upgrades.
Stayed 3 nights in Feb 2025

6/10 Okay

Emilia

Travelled with family
Liked: Staff & service
In general it was clean and had great service. However the gym was dark, no water no paper towels or cleaning solution to clean equipment after use.
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

2/10 Terrible

Kenneth

Stayed 4 nights in Feb 2025

10/10 Excellent

Dorian

Stayed 3 nights in Feb 2025