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Citadel House Hotel

3.0 star property

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Photo gallery for Citadel House Hotel

Dining
Terrace/patio
Exterior
Interior
Free WiFi

Reviews

6.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
55 Citadel Road, The Hoe, Plymouth, England, PL1 3AU
  • Place, Hoe Park
    ‪2 min walk‬
  • Place, Theatre Royal, Plymouth
    ‪5 min walk‬
  • Place, University of Plymouth
    ‪12 min walk‬

Room options

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Front of property
Copthorne Hotel Plymouth
Plymouth
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
4.2 out of 5, Very good, 1,012 reviews
The price is CHF 65
includes taxes & fees
23 Aug - 24 Aug
Copthorne Hotel Plymouth

About this property

Citadel House Hotel

This smoke-free guesthouse features free Wi-Fi in public areas. Bathrooms are shared.
Citadel House Hotel offers 6 accommodations with coffee/tea makers. Televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Guests have access to shared bathrooms. Housekeeping is provided on a daily basis.
During your stay at Citadel House Hotel, you're just a quick walk from Hoe Park. Features include free WiFi in public areas.
  • Free WiFi
  • Just a 3-minute walk from Hoe Park and 5 minutes on foot from Bowling Green
WiFi is free in public spaces.

This 3-star Plymouth guest house is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bathroom

  • 2 shared bathrooms (in-room sinks)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property does not have a front desk. This property doesn't offer after-hours check-in.

Property is also known as

Citadel House Hotel Plymouth
Citadel House Plymouth
Citadel House
Citadel House Hotel Plymouth
Citadel House Hotel Guesthouse
Citadel House Hotel Guesthouse Plymouth

Citadel House Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 12 out of 66 reviews
Rating 8 - Good. 16 out of 66 reviews
Rating 6 - Okay. 10 out of 66 reviews
Rating 4 - Poor. 14 out of 66 reviews
Rating 2 - Terrible. 14 out of 66 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Very central to shopping and sea and park
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good location for what we needed!
Stayed 1 night in Jun 2025
Verified

8/10 Good

Theint Zu

Liked: Cleanliness, staff & service, property conditions & facilities
I like staying there.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Jo

Liked: Cleanliness
Clean and tidy, very friendly staff. No frills but friendly experience.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

I enjoyed my thanks
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Dimitri

Liked: Cleanliness, staff & service, property conditions & facilities
Everything nice
Stayed 1 night in Jul 2025
Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for a one night stay, pretty basic but served the purpose. Owner was friendly, helpful and courteous. Parking voucher available for £10 on request.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Sarha

Liked: Room comfort
Very oldie worldy, place was very clean and staff we're helpful the only downside no toilet it our room just a shower, we was lucky our room was right next door to us!
Stayed 3 nights in May 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, room comfort
I enjoyed my stay at the Citadel, b&b hotel, despite the Weather being a bit cold for early June '
Stayed 3 nights in Jun 2024
Verified

8/10 Good

carol

Liked: Staff & service, amenities, property conditions & facilities
The room was nice, clean sheets, free of surface dust, only downsides were dust behind radiator, and grout on tiles needed a good clean. Staff were very polite, helpful and friendly. It is within a 3 minute walk of Plymouth Hoe, and 10 minutes walk from the main shopping district, with plenty of restaurants and fast food franchises. Theres also a few good public houses also. Also a short walk to Plymouth ferry. Its a lovely part of Plymouth and theres lots to be seen and lots to do in season.. out of season a little quiet.
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Julie

Worse pka e i have ever stayed
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Weekend

We went to Plymouth to be there for the last game of the season for Leeds United and Leeds won and got crowned the champions of the league and where promoted to the Premier League. It was a hot sunny weekend and the hotel was in the city centre and all was fantastic.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Our stay was fantastic the lady who owned citadel was very friendly and she upgraded us to a ensuite bathroom at no extra cost. Will defo come to the citadel again
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked room with bathroom. They said I didn't. I new I did as always double check it has own bathroom. After argument with staff I got the room I payed for . Will NEVER STAY HERE AGAIN
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, basic room but everything you need except share toilet.
Stayed 2 nights in Oct 2017
Verified

2/10 Terrible

Derek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

UNSAFE PLACE TO STAY

There was shouting and banging from upstairs room and mentioned that was a knife involved.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night stay

My girlfriend and I arrived and stayed on a Saturday night, I asked for a bottle of wine which was added to the service and it was very nice. We had such a lovely time and stay at the hotel, we would return in the future!
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Jason

Very dissapointed

On
Stayed 1 night in Oct 2025
Verified

8/10 Good

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building, lovely staff.. just a bit of a quirky lay out
Stayed 2 nights in Nov 2023
Verified

4/10 Poor

Julia

Disliked: Property conditions & facilities
The toilet was a shared facility outside of the room so not en suite. There is no breakfast facility. Bed only
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value lovely and lady next to the hoe great location ask landlady for car parking permit 6 pounds
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

Melanie

Disliked: Cleanliness
Was told was having a share bathroom that was not stated on the booking so had to pay extra and it also said we had we had breakfast included on arrival the man said there was mo breakfast. Couldn’t wait to leave.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

DAMIEN

Liked: Staff & service
It was a bit overpriced for a single night stay tbh and a fair price for what you get would have been about £50-60 maximum
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Mark

Liked: Staff & service
We got to the hotel changed rooms as there was only a shower and had to walk to a differnt area for the toilet. . So had to pay extra for a room with a shower and toilet thatand its a bit dated.
Stayed 1 night in May 2025
Verified

2/10 Terrible

Mason

Disliked: Cleanliness, staff & service, amenities
I Booked online i had a confirmation email !! when i got there they didn't know anything about it i also showed the women the confirmation email and still didn't get anywhere. i spent most of the night looking for a hotel to stay at but everything was booked i would not recommend this hotel at all
Stayed 1 night in Oct 2025