Firstly they didnât know I was coming! Top floor room yet the view was across the street. The room was very tired, which I told them on leaving. The shower was merely a dribble and unclean as there were items still in the soap holder from a previous visitor. The bed was uncomfortable. There was no breakfast even though they advertise as a bed and breakfast. Stay away is my advice.
Our stay was fantastic the lady who owned citadel was very friendly and she upgraded us to a ensuite bathroom at no extra cost. Will defo come to the citadel again
My girlfriend and I arrived and stayed on a Saturday night, I asked for a bottle of wine which was added to the service and it was very nice. We had such a lovely time and stay at the hotel, we would return in the future!
The room was fairly basic - no chair or wardrobe - but ok for a single night. Although I had booked a room with en-suite facilities, when I arrived I was initially offered a room which wasn't en-suite but this was quickly remedied.
The owner was friendly so that was nice.
Another discovery on arrival was that the hotel had stopped providing a cooked breakfast a couple of years ago so the only food on offer was a continental style breakfast i.e. toast and a hot drink. When I rechecked the details on the hotels.com website I couldn't find any reference to this, so it came as a total surprise.
The hotel is in a good location fairly close to the Hoe and city centre.
Room 6
Nasty step just iside door watch out . Bad matrest on bed and shared bathroom but good location and ok price for the area ÂŁ5 on street parking.
The B&B manager is really helpful and friendly. It's in a great location, very close to town centre, the Hoe and harbour, really easy to walk everywhere. Nice building, slightly faded, but no complaints. Easy check in and out.