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Aparthotel

Oaks Cypress Lakes Resort

4.0 star property

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Photo gallery for Oaks Cypress Lakes Resort

3 outdoor pools, pool umbrellas, pool loungers
Lobby
Lobby
2 restaurants, breakfast served
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
15 Thompsons Road, Pokolbin, NSW, 2320
  • Cypress Lakes Golf and Country Club
    ‪10 min walk‬
  • Roche Estate
    ‪19 min walk‬
  • Hunter Valley Gardens

Room options

View all photos for Villa, 3 Bedrooms (No Housekeeping)

View from room

Villa, 3 Bedrooms (No Housekeeping)

  • 90 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

View all photos for One Bedroom Villa (No Housekeeping Service)

2 bedrooms, in-room safe, desk, laptop workspace

One Bedroom Villa (No Housekeeping Service)

  • 43 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 1 Bedroom Premier Villa

Fridge, microwave

1 Bedroom Premier Villa

  • 88 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, 1 Bedroom, Valley View (Adults Only - No Housekeeping). (Check in at Elysia Wellness Retreat)

2 bedrooms, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Valley View (Adults Only - No Housekeeping). (Check in at Elysia Wellness Retreat)

  • 56 sq m
  • Studio
  • 1 bathroom
  • Valley view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Villa

2 bedrooms, in-room safe, desk, laptop workspace

One Bedroom Villa

  • 43 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Valley View (Adults Only - No Housekeeping). (Check in at Elysia Wellness Retreat

2 bedrooms, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Valley View (Adults Only - No Housekeeping). (Check in at Elysia Wellness Retreat

  • 88 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Valley view
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Two Bedroom Villa

2 bedrooms, in-room safe, desk, laptop workspace

Two Bedroom Villa

  • 90 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for 3 Bedroom Villa

View from room

3 Bedroom Villa

  • 119 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

View all photos for Two Bedroom Villa (No Housekeeping Service)

2 bedrooms, in-room safe, desk, laptop workspace

Two Bedroom Villa (No Housekeeping Service)

  • 90 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for 3 Bedroom Premier Villa

2 bedrooms, in-room safe, desk, laptop workspace

3 Bedroom Premier Villa

  • 90 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

View all photos for 1 Bedroom Premier Villa (No Housekeeping)

Fridge, microwave

1 Bedroom Premier Villa (No Housekeeping)

  • 88 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 2 Bedroom Premier Villa (No Housekeeping)

2 bedrooms, in-room safe, desk, laptop workspace

2 Bedroom Premier Villa (No Housekeeping)

  • 90 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for 2 Bedroom Valley View Suite - Adults only (Check in at Elysia Wellness Retreat)

2 bedrooms, in-room safe, desk, laptop workspace

2 Bedroom Valley View Suite - Adults only (Check in at Elysia Wellness Retreat)

  • 88 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Valley view
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Premium Villa, 3 Bedrooms (No Housekeeping)

2 bedrooms, in-room safe, desk, laptop workspace

Premium Villa, 3 Bedrooms (No Housekeeping)

  • 90 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

View all photos for 2 Bedroom Premier Villa

2 bedrooms, in-room safe, desk, laptop workspace

2 Bedroom Premier Villa

  • 90 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for 1 Bedroom Valley View Suite - Adults only (Check in at Elysia Wellness Retreat)

2 bedrooms, in-room safe, desk, laptop workspace

1 Bedroom Valley View Suite - Adults only (Check in at Elysia Wellness Retreat)

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Valley view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Two Bedrooms Villa

Living area | Flat-screen TV

Two Bedrooms Villa

  • Sleeps 4
  • 2 Queen Beds

One Bedroom Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Premier One Bedroom Villa

2 bedrooms, in-room safe, desk, laptop workspace

Premier One Bedroom Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Three Bedrooms Villa

Fridge, microwave

Premier Three Bedrooms Villa

  • Sleeps 6
  • 3 Queen Beds

View all photos for One Bedroom Valley Suite (Adults Only)

2 bedrooms, in-room safe, desk, laptop workspace

One Bedroom Valley Suite (Adults Only)

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Two Bedrooms Valley Suite (Adults Only)

2 bedrooms, in-room safe, desk, laptop workspace

Two Bedrooms Valley Suite (Adults Only)

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premier Two Bedrooms Villa

2 bedrooms, in-room safe, desk, laptop workspace

Premier Two Bedrooms Villa

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Three Bedrooms Villa

2 bedrooms, in-room safe, desk, laptop workspace

Three Bedrooms Villa

  • Sleeps 6
  • 3 Queen Beds

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About this property

Oaks Cypress Lakes Resort

Aparthotel with 2 restaurants, a quick walk to Cypress Lakes Golf and Country Club
2 restaurants, 3 outdoor pools and a golf course are available at this smoke-free aparthotel. Self parking is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Each apartment has 2 bedrooms and offers WiFi and a balcony. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences, such as a dining area and a fridge. Housekeeping is available on request.
Oaks Cypress Lakes Resort offers 117 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. This accommodation offers separate dining areas. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves.

This Pokolbin aparthotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course. 3 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include Access to hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Oaks Cypress Lakes Resort. During your stay, you're just a quick walk from Tamburlaine Organic Wines. You'll find features such as free self-parking, plus 3 outdoor pools and 2 restaurants. This upmarket aparthotel has 117 apartments over 2 floors. Enjoy your stay with amenities like a balcony and a flat-screen TV in each apartment.
  • Each apartment offers a balcony, a living room and a dining area
  • Free self-parking
  • For dining with golf course views, stop by Cypress Lakes Bistro & Ba, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course, tennis courts and a gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Cypress Lakes Golf and Country Club and Brokenwood Wines
Oaks Cypress Lakes Resort offers its guests a golf course, 3 outdoor swimming pools, Access to hot tub, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Oaks Cypress Lakes Resort. Free self parking is available.

This 4-star Pokolbin aparthotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Cypress Lakes Bistro & Ba – Overlooking the golf course, this bistro serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Languages

English

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Hot tub
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: WiFi (AUD 5 per 24-hour period)
  • Available in some public areas: WiFi (AUD 5 per 24-hour period)

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Cot: AUD 20 per night

Restaurants on site

  • Cypress Lakes Bistro & Ba

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: AUD 30 to 35 for adults and AUD 30 to 35 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Bedrooms

  • 2 bedrooms
  • Bedsheets provided
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with cable/satellite channels

Outdoor areas

  • Balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Conference space
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a rural location

Things to do

  • 18-hole golf course
  • Bicycle rentals
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Tennis

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 117 units
  • 2 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Bed sheets changed on request
  • Bicycle rentals
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • Garden
  • Housekeeping (on request)
  • Locally-owned and organised tours and activities
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 1 September 2025 to 4 September 2025 (completion date subject to change). The following areas are affected:
  • Golf course
During renovations, the aparthotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59 per night.
  • Cots (infant beds) are available for AUD 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 30 to 35 for adults and AUD 30 to 35 for children
  • Fee for in-room wireless Internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cypress Lakes Pokolbin
Cypress Lakes Resort Pokolbin
Cypress Lakes Hotel Pokolbin
Oaks Cypress Lakes Resort Pokolbin
Cypress Lake Resort
Oaks Cypress Lakes Pokolbin
Oaks Cypress Lakes
Cypress Lakes Resort
Oaks Cypress Lakes Pokolbin
Oaks Cypress Lakes Resort Pokolbin
Oaks Cypress Lakes Resort Aparthotel
Oaks Cypress Lakes Resort Aparthotel Pokolbin

Oaks Cypress Lakes Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 980 out of 2163 reviews
Rating 8 - Good. 764 out of 2163 reviews
Rating 6 - Okay. 268 out of 2163 reviews
Rating 4 - Poor. 116 out of 2163 reviews
Rating 2 - Terrible. 35 out of 2163 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, amenities
Could play golf at the property.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort

family overnight

The location and property was good. The comfort score was low due to poor beds. Apartment 533 required single new mattresses in 2nd bedroom. Broken single mattress contributed poor sleep and back pain morning. The poor quality beds doesn't justify the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Bruce

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Anna

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Front reception very good and considerate
Stayed 3 nights in Mar 2025

10/10 Excellent

Cathy

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Josie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very comfortable unit, friendly staff, accessibility good, nice outlook (kangaroos a bonus)
Stayed 7 nights in Mar 2025

8/10 Good

Robert W, Nanaimo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
What we expected
Stayed 1 night in Mar 2025

8/10 Good

Lachlan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything.
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
The room type I booked meant I stayed at the Elysia Wellness retreat and both properties are in the same resort and just awesome. Had the best time and ended up booking another night. Rachel on reception was just amazing - so helpful and really friendly and relatable.
Stayed 1 night in Feb 2025

8/10 Good

Christopher, Fort Myers

Travelled with family
Liked: Cleanliness, property conditions & facilities
The stay was very safe and comfortable. You are surrounded by wildlife on the whole property and we even got to see a family of kangaroos! however, the breakfast was a bit disappointing.
Stayed 1 night in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Great place to stay

Great place to stay! Kid friendly pool was a bonus! Only downside was ants kept getting into the kitchen.
Stayed 3 nights in Feb 2025

8/10 Good

BARBARA, Randwick

Liked: Cleanliness, property conditions & facilities
Our villa was very comfortable and well equipped. Unfortunately on our 2nd night the power in our villa went off and we had to transfer everything to another villa for the night. The amenities are very good but the pool behind the tennis court needs some attention. There is hardly anywhere to sit and some sort of shade structure is needed.
Stayed 2 nights in Feb 2025

6/10 Okay

Michael

Travelled with partner
Disliked: Property conditions & facilities
On arrival we were made to wait 1.5 hours before we could enter our room. Reception had limited staff and struggled with a long queue of grumpy clients. The room here was very nice, though the service was deplorable. 40 min for a cocktail made by bar staff who were young and inexperienced It was on more than one occasion this occurred. And you could hear the people waiting were grumbling amongst themselves about the delays everyday. Food in restaurant is poor with little choice. Breakfast however was excellent with a nice variety each day and a lovely chef who was accomodating with a smile and beautifully mannered towards all asking for her to do something extra. Big tick for her !! ( 17/2/25) Golf course is really good though the paths for golf buggies need desperate repair in a lot of areas Quite scary the size of holes you must navigate tbh But course itself was well maintained and we enjoyed our day on it. Rooms are nice and well equipped. Overall the hospitality side of this resort lets it down terribly. A shame when it has so much to offer if run with more skilled and managed staff who can communicate with enthusiasm not an attitude of how fast can I go home ( with rolling eyes) Overall 2.5 stars out of 5
Stayed 3 nights in Feb 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, property conditions & facilities
The villa we stayed in 2 bedroom 2 bathroom was fabulous. Fully equipped if you just wanted to have a peaceful stay home time in serene surroundings….. but walkable to an amazing restaurant if you wanted the perfect no cook holiday! The villa/apartment was 2 storey and had fabulous views across the valley…. It was spacious, light and airy with kangaroos coming in close view in the morning on the golf course. If you had to list any fault it would only be the lack of any flat access…… wherever you went it was stairs. A small challenge for oldies, but we managed fine. A great time was had by all…… would highly recommend this property and its generous friendly staff in all areas of the resort. We will be back!
Stayed 2 nights in Feb 2025

10/10 Excellent

Steve, Henderson

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Can’t wait to return.
Stayed 2 nights in Feb 2025

4/10 Poor

Evan

Liked: Cleanliness
Pretty old and worn out for the price. Aircon was poor, no wifi til I got them to bring me a portable one. There was a dryer but no washing machine. SriLankan restaurant was very nice.
Stayed 1 night in Feb 2025

8/10 Good

Hiam

Liked: Cleanliness, property conditions & facilities
This property was modern and beautifully decorated. The views were beautiful. The walk around the property was very enjoyable with all the nature and animals. It is located in the heart of the Hunter, making it an easy drive to the wineries. Definitely will come again. Thank you
Stayed 2 nights in Feb 2025

6/10 Okay

Jonathan

Travelled with group
Liked: Room comfort

Outdated property in need of some TLC

Rooms starting to look a little dated. Pool was dirty, one tennis court unusable due to the surface being all ripped. Looking a bit tired and dated but still charging 5 star rates. Lunch menu of pizzas were of a very poor standard, I’ve eaten frozen pizzas better than the ones that were on offer. On the plus side there was EV charging and check in/check out was a breeze
Stayed 1 night in Feb 2025

10/10 Excellent

NADENE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful friendly happy staff very helpful. All staff had smiles on there face. Loved my stay
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, room comfort
The resort was peaceful and quiet, plenty to do, the restaurant is amazing, staff are all extremely friendly and helpful. Room was clean and homely.
Stayed 2 nights in Jan 2025

10/10 Excellent

Fiona

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tejesh, Parramatta

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Quite Resort good for relaxing and a perfect wellness retreat
Stayed 1 night in Jan 2025

10/10 Excellent

Libby

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025