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TOA Hotel & Spa Zanzibar

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Photo gallery for TOA Hotel & Spa Zanzibar

Exterior
Reception
Egyptian cotton sheets, premium bedding, down duvets
2 outdoor pools, pool umbrellas, pool loungers
Private pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
12 Pongwe Road, Pongwe, Unguja South Region
  • Place, Pongwe Beach
    ‪1 min walk‬
  • Place, Kiwengwa Beach
    ‪8 min drive‬
  • Place, Muyuni Beach
    ‪26 min drive‬
  • Airport, Zanzibar (ZNZ-Zanzibar Intl.)
    ‪59 min drive‬

Room options

View all photos for Deluxe Room, Balcony

Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Honeymoon Suite, Private Pool (Adults Only)

Honeymoon Suite, Private Pool (Adults Only) | Egyptian cotton sheets, premium bedding, down duvets

Honeymoon Suite, Private Pool (Adults Only)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Suite, Hot Tub, Sea View

Private spa tub

Royal Suite, Hot Tub, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, Balcony

Egyptian cotton sheets, premium bedding, down duvets

Superior Room, Balcony

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, Sea View

Egyptian cotton sheets, premium bedding, down duvets

Superior Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

TOA Hotel & Spa Zanzibar

Spend the day catching some rays at the beach, relaxing by one of TOA Hotel & Spa Zanzibar's 2 outdoor swimming pools or pampering yourself at the full-service spa.
TOA Hotel & Spa Zanzibar offers 101 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. This individually decorated and furnished accommodation includes desks. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 43-inch Smart televisions come with premium digital channels and pay-per-view films.

Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include a ceiling fan and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at TOA Hotel & Spa Zanzibar. During your stay, you're just a quick walk from Pongwe Beach. Enjoy features like free breakfast, free self-parking and free wired Internet.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a swim-up bar and 2 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with Thai massages or reflexology at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • Steps from Pongwe Beach and 10 minutes by car from Kiwengwa Beach
Some rates at TOA Hotel & Spa Zanzibar are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At TOA Hotel & Spa Zanzibar, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. Wired Internet is free in public spaces. Free self parking is available.

This 4.5-star Pongwe hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
TOA Hotel & Spa Zanzibar has a restaurant on site.

All-inclusive details

All-inclusive room rates at TOA Hotel & Spa Zanzibar are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hotel Bar

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Hot tub

Family friendly

  • 2 outdoor pools
  • High chair
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels
  • Pay films

Food and drink

  • Champagne service
  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 5.00 per person, per night
  • An effective city/local tax rate of 12.00 per cent will be charged

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Toa Hotel Spa
TOA Hotel Spa Zanzibar
TOA Hotel & Spa Zanzibar Hotel
TOA Hotel & Spa Zanzibar Pongwe
TOA Hotel & Spa Zanzibar Hotel Pongwe

TOA Hotel & Spa Zanzibar Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 49 out of 66 reviews
Rating 8 - Good. 11 out of 66 reviews
Rating 6 - Okay. 4 out of 66 reviews
Rating 4 - Poor. 2 out of 66 reviews
Rating 2 - Terrible. 0 out of 66 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful complex, highly recommended:)
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Johnnetta Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating, the rooms were beautiful, the spa was relaxing, and the grounds were immaculate. I would absolutely stay at TOA again and recommend it to anyone visiting Zanzibar.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, staff are amazing, good size smaller hotel, has just what you need!
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were wonderful and very accommodating, the beach is big, and restaurant nearby is 10/10.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Martin Gachonde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquility at it's finest. If you're looking to have a relaxing vacation, this is the place to stay.
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our time at TOA. Facilities were excellent and staff were very helpful.
Stayed 1 night in May 2024
Verified

8/10 Good

catriona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The honeymoon suite with private plunge pool was lovely. The bed was very comfortable and the room had a large bathroom and shower area. The room was beach front with a small shaded terrace. The food was mixed. Sometimes good and other no so good. Unfortunately we got food poisoning whilst there which ruined the last couple of days stay there.
Main pool
Private plunge pool
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for a week and every day I felt welcomed. I’ve already recommend this location to all my friends and family.
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was excellent!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property, great food and staff. The only catch is that high tide/low tide makes it almost impossible to swim (in January it’s low tide until 4pm).
Verified

10/10 Excellent

Laure

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous high end hotel, modern feel, immaculate throughout with exceptional customer service. Great food and drinks (all inclusive), beautifully designed spacious rooms, lovely pool and bar on the beach. A perfect place to relax after a week's safari, would highly recommend it.
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Kisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Everything was amazing! Ester was amazing. The staff super nice. The hotel was beautiful and ever clean
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From beginning to end the staff was VERY nice and the accommodations was was really clean. They also helped with planning day trips around the island.
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Bhishma

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved our stay at Toa Hotel and Spa! The service was exceptional, with staff who truly go above and beyond. I wish I can give it a 10 star for their service! The rooms are stunning, with private pools and direct beach access. We enjoyed the delicious food made with love, and the beach dinners were unforgettable, complete with an amazing show under the stars. The pools are beautiful, and the whole property feels peaceful and luxurious. If you’re coming to Zanzibar, this is the place to stay. Highly recommended!
Stayed 8 nights in Jun 2025
Verified

10/10 Excellent

alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was perfect we ask something and we got it. People are friendly and the place is amazing clean and beautiful
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hotel! Great buffet style food and lovely staff. Beautiful ocean front Yoga studio. Small but acceptable gym. Pools were great. Happy hour on the upper deck was nice. Beach at low tide was good for walking but a lot of kelp.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem in Pongwe

3rd stay in 3 months, its cosy and clean, i would stay there again and again.
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the different pools. The property manager Mr Ally was so kind and welcoming.
Stayed 4 nights in Sep 2023
Verified

6/10 Okay

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
We booked an amazing room with a big balcony/patio and a jacuzzi. The welcoming of the staff was amazing, Ester in particular. The all inclusive is great. Many choices, super fresh food and you can even choose a la carte and sparkling wines. The views are amazing. The pool perfect. The only problem this hotel currently have is that there is a construction site right next door. Ask for a room as far from that as possible It's still worth visiting this hotel! We would happily return.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazinggggg! The staff were super friendly and attentive! The property itself is truly an experience. Do not think twice about booking . You will not regret your stay. Perfectly located and crafted for pure relaxation.
Stayed 4 nights in Sep 2022
Verified

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay here. This place is very clean, cool atmosphere and greta staff. My only con was that the food was just okay and there is no food, snacks or any other options available easily outside of the set times for meals. No amenities nearby but a great place to get away and relax by the pool and private beach.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TOA hotel was much better than we were expecting, we stayed for 4 nights for our honeymoon. Loads of great things about the hotel are : really modern, clean, great breeze (minimal mosquitos), right by the beach, private beach with lots of sun beds and umbrellas. They had entertainment on a Saturday and the food was really good each night. It’s about 1hr drive from stone town so that’s the only con if you want to be in that area but it seemed really busy in stone town when we were there so I preferred the east side with beaches.
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

CHERNOH M

Liked: Cleanliness, staff & service, property conditions & facilities
From our first arrival we were greeted with cool towels and warm smiles. The staff is amazing!! Esther at the front desk was very accommodating on our last day- our flight wasn't until late at night so got a lovely extra late check out. The food each day was prepared fresh and most delicious! Our room was the honeymoon suite which including a private pool and the maintenance guy always made sure to clean our pool as well. Having beach access from our room was a great plus because we were in the ocean/beach a lot! This place has not seen the last of us!!!
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TOA is a new facility in the as-yet unspoiled Pongwe Beach area. The facility itself is beautiful, and kept immaculately clean. The staff are unfailingly kind, helpful and efficient, and everyone greets you with a smile and warmth. The food is delicious and beautifully prepared, and the grounds and amenities are spotless and carefully maintained. The most memorable part of the stay is the staff; I cannot say enough about how kind and generous they are. I highly recommend a stay at TOA.
Stayed 7 nights in Mar 2023