See all properties

Golden Tulip Pontianak

4.0 star property

Choose dates to view prices

Photo gallery for Golden Tulip Pontianak

Executive Twin Room | In-room safe, desk, blackout curtains, free WiFi
Reception
Exterior
Shower, free toiletries, hair dryer, slippers
Body scrubs, facials

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Jalan Teuku Umar No. 39 West, Kel.Darat Sekip, Pontianak, West Kalimantan, 78117
  • Place, Gajah Mada Shopping Complex
    ‪15 min walk‬
  • Place, Vihara Bodhisatva Karaniya Metta
    ‪20 min walk‬
  • Place, Kapuas Riverfront Park
    ‪4 min drive‬
  • Airport, Pontianak (PNK-Supadio)
    ‪43 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, blackout curtains, free WiFi

Deluxe Double Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, blackout curtains, free WiFi

Deluxe Twin Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room

In-room safe, desk, blackout curtains, free WiFi

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

In-room safe, desk, blackout curtains, free WiFi

Superior Twin Room

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Double Room

Executive Double Room | In-room safe, desk, blackout curtains, free WiFi

Executive Double Room

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Twin Room

Executive Twin Room | In-room safe, desk, blackout curtains, free WiFi

Executive Twin Room

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room (Room Only)

In-room safe, desk, blackout curtains, free WiFi

Superior Double Room (Room Only)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room (Room Only)

In-room safe, desk, blackout curtains, free WiFi

Superior Twin Room (Room Only)

8.0 out of 10
Very good
(1 review)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Outdoor pool
Mercure Pontianak City Center
Pontianak
  • Pool
  • Hot tub
  • Kids’ pool
  • Parking included
3.9 out of 5, Good, 114 reviews
The price is CHF 27
includes taxes & fees
8 Jun - 9 Jun
Mercure Pontianak City Center

About this property

Golden Tulip Pontianak

Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Golden Tulip Pontianak offers 183 air-conditioned accommodations with a safe and complimentary bottles of water. 40-inch LCD televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Pontianak hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Dedari. Services include facials and body scrubs.
During your stay at Golden Tulip Pontianak, you'll be within walking distance of Gajah Mada Shopping Complex. Enjoy features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Branche
  • Take a swim in the indoor pool
  • Treat yourself to facials, massages or body scrubs at Dedari
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Just a 2-minute drive from Gajah Mada Shopping Complex and a few minutes from Vihara Bodhisatva Karaniya Metta
Golden Tulip Pontianak offers its guests a full-service spa, an indoor pool, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 6394 square feet (594 square metres) and includes conference space. A children's pool, spa services, and a library are also featured at the business-friendly Golden Tulip Pontianak. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Pontianak hotel.

Branche – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Copacabana – This bar specialises in international cuisine and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Branche
  • Copacabana

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Library

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6,394 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Golden Tulip Pontianak

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Golden Tulip Pontianak Hotel
Golden Tulip Pontianak
Golden Tulip Pontianak Hotel
Golden Tulip Pontianak Pontianak
Golden Tulip Pontianak Hotel Pontianak

Golden Tulip Pontianak Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 18 out of 36 reviews
Rating 8 - Good. 8 out of 36 reviews
Rating 6 - Okay. 4 out of 36 reviews
Rating 4 - Poor. 3 out of 36 reviews
Rating 2 - Terrible. 3 out of 36 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

9.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay and great variety of food during breakfast..
Stayed 2 nights in Nov 2017
Verified

10/10 Excellent

Jeremy

Liked: Amenities
Great hotel with love music, a simple gym and AMAZING food!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value, good location.

Stayed for four nights. Very friendly staff. Breakfast included.
Verified

10/10 Excellent

Nur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was always amazing stay at Golden Tulip. The room and amenities was amazing. Cleanliness also on top!.
Stayed 3 nights in Sep 2021
Verified

6/10 Okay

andi

Liked: Cleanliness, property conditions & facilities

Good

Noisy neighbourhood.. breakfast is good
Verified

8/10 Good

Satish

Liked: Cleanliness, staff & service, room comfort

Very Comfortable

The area where the hotel was situated is a bit outside the town. At night the area is lonely Nearby hotel were mostly office area. Since I went on Chinese New year holiday eve I may be completely wrong. But not a hotel you stay if you want neighborhood to be busy Other than that it was a nice hotel
Verified

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel, awful place

Nice modern hotel in an area of terrible traffic, almost impossible to cross the road. The pavements are in very bad condition, and next to canals (open sewers) that stink. We could not walk anywhere.
Stayed 1 night in Feb 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

4 star minus

the staff was kind of funny, but not necessarily friendly
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

QUALITY OF ONE STAR HOSTEL

DRUNK PEOPLE PARTYING ON THE FLOOR ALL NIGHT, EXTREMELY NOISY, AT 5 am THEY RANG MY DOORBELL AND RAN AWAY. STAFF EITHER UNWILLING OR UNABLE TO TELL THE DRUNKARDS TO BE QUIET.
Verified

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

so so

the staff is particularly unfriendly
Verified

8/10 Good

Alfred

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel but very annoying laundry service

Overall this hotel is Ok. It’s their laundry service was failed me. I think their way of work and coordination was really really bad.
Stayed 1 night in Mar 2022
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sometimes it gets noisy especially when the hotel is hosting functions. The bar outside can be loud too. If you want quiet place, this is not for you. The room door is also not sound-proof. Anyone yelling in the corridor will be very audible in your room.
Stayed 5 nights in Mar 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

poor housekeeping

poor houskeeping
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & central location

I asked for non-smoking when making reservation and even remind it in the Special request but the Receptionist informed me that room was not available and admitted that the reservation dept failed to book the correct type of room. But in the end, she said she “upgraded” my room so I can get a non-smoking room. Well, the upgraded room was no different from the room I booked in the first place but at least I still get the non-smoking room. Arrived at 11 pm, Hotel was full of people patronizing the cafe in the lobby. Room was clean. It was a quick overnight stay so overall was FINE.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

no room service, staff doesn't speak English etc.

the room service is not working. the staff simply pretends to not speak English, if they do not want to work. Both TV and WIFI weren't working well. I finally caught the staff playing around with it. I couldn't find out, why they did that. They were apologizing a thousand time. It felt, as if they were envious at their customers consuming the media.
Verified

6/10 Okay

Ian

Well done Bella!

First of all, I would like to thank all the staff from Golden Tulip Pontianak! I was checked in to a room with soiled toilet, got a mobile phone taken at the swimming pool by another guest at the hotel (I got it back thanks to Denny), laundry service that forgets to send my shirts back, room service staff who forgets to open my beer after sending it to my room and several other hiccups. Having said that, I have to single out one very special staff who is THE game changer, whom have made this trip a wonderful and memorable one instead of an unpleasant nightmare. Her name is Bella! I would have given a lower rating if not for for Bella's warm and thoughtful hospitality. It is very often that the special moments you encounter is not because of the hotel facilities but the people running the place. I am not going to repeat what the guests here on TripAdvisor have already written about the facilities. Will I return to stay here should I visit Pontianak again? A definite yes! Thank you once again to Golden Tulip Pontianak especially to Bella!
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Really good hotel! If you have experienced ‘4 star international luxury/business hotels’ in provincial Indonesian cities you are in for a very pleasant surprise here. All staff I encountered were pleasing and helpful. The general features of the hotel are good, although when there is a band in the large reception level bar it is rather noisy in the rest of the lobby area. Reception efficiently arranged cars for me on several occasions. The reception staff can understand simple English and as a non-Indonesian speaker I had no problem with any requests. The Cinimon restaurant served me a very tasty and interesting nasi goreng with chicken sate. Breakfast was excellent with a wide range of dishes - the fried, the spicy, omelettes, noodle and rice dishes, salads and various pastries including freshly made pancakes and waffles. There could be a wider selection of fruits, just three with only two one morning. However, an impressive breakfast offering. Room was a standard type with a shower in the bathroom. All things worked, shower good. Two large towels but no small ones. Bed comfy. Air conditioning effective. I stayed twice; first had city view and the second an small internal courtyard. The only obtrusive noise was a 4.00am called to prayer but that’s inescapable in many Indonesian cities. I heard this over two nights in the city view room but nothing in the other room I stayed in. I would happily here again.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Willem

Liked: Cleanliness, amenities, property conditions & facilities
Kamer is schoon en netjes goede service alleen soms douche water its te koud voor. Mij
Stayed 7 nights in Jan 2026
Verified

8/10 Good

naoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は広くは無かったが、清潔感がありました。 部屋からの夕日は美し過ぎて、街の眺めも良かったです。 朝食はとても美味しく、デザートもどれも全て美味しかったです。 夜は近くのレストランで食事し、戻ってきてラウンジでお酒を飲みました。 近隣にローカルレストランが沢山あるので良かったし、ホテルではお酒も飲めて良かったです。 また、スタッフの方々皆さん親切にしてくれて、滞在中気分よく過ごす事ができました。
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Willem

Liked: Cleanliness, property conditions & facilities
Goed hotel leuke plek overal dichtbij
Stayed 9 nights in May 2025
Verified

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, property conditions & facilities
Mooi hotel alles goed geregeld ontbijt is oké ligging goed en nette kamers
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi hotel misschien wel beste van pontinac
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, property conditions & facilities
Mooi 4 sterren hotel kamers netjes en ontbijt is ook top
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ik vind het een uitstekend hotel, vriendelijke bediening, goede bedden, goed eten
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accueil, chambre spacieuse, le calme, les équipements de l’hôtel, les 2 restaurants. Négatif ???
Stayed 8 nights in Feb 2019