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Portside Motel

3.0 star property

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Photo gallery for Portside Motel

Front of property
Front of property
Deluxe Family Room | Iron/ironing board, free WiFi, bed sheets
Family Apartment, 2 Bedrooms | Private kitchen | Fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Kitchen
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
62 Great Ocean Road Lord St, Port Campbell, VIC, 3269
  • Port Campbell Visitor Information Centre
    ‪5 min walk‬
  • Port Campbell Foreshores
    ‪7 min walk‬
  • The Twelve Apostles
    ‪10 min drive‬

Room options

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | Iron/ironing board, free WiFi, bed sheets

Family Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Portside Motel

Motel in Port Campbell with free parking
Laundry facilities, tour/ticket assistance and a garden are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided.
Portside Motel offers 11 accommodations with coffee/tea makers and a hairdryer. Rooms open to patios. Accommodation at this 3-star motel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided on a daily basis.

During your stay at Portside Motel, you're just a quick walk from Port Campbell Visitor Information Centre. Free WiFi in public areas, free self-parking and laundry facilities are available.
  • Free WiFi
  • Free self-parking
  • Services include tour or ticket assistance and luggage storage
  • Just a 4-minute walk from Port Campbell Visitor Information Centre and 7 minutes on foot from Port Campbell Foreshores
As a guest of Portside Motel, you'll find tour/ticket assistance, a garden, and laundry facilities. WiFi is free in public spaces. Free self parking is available.

This 3-star Port Campbell motel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 1 building
  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 30 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Alcohol isn't served at Portside Motel.

Property is also known as

Portside Motel
Portside Motel Port Campbell/Great Ocean Road, Australia
Portside Motel Port Campbell
Portside Port Campbell
Portside Motel Port Campbell/Great Ocean Road
Portside Motel Motel
Portside Motel Port Campbell
Portside Motel Motel Port Campbell

Portside Motel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 186 out of 451 reviews
Rating 8 - Good. 208 out of 451 reviews
Rating 6 - Okay. 41 out of 451 reviews
Rating 4 - Poor. 9 out of 451 reviews
Rating 2 - Terrible. 7 out of 451 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Walking distance to everything in town & the beach. Friendly service. Immaculately clean. Plenty of off street parking. Comfy bed
Stayed 4 nights in Dec 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The facility looked way older and shabby than it was shown in the pictures. No toiletries No bathmats etc Not enough cutlery To top it all up, the air-conditioning kept making such a horrible noise all night that we had no sleep at all after a 4 hour drive from Melbourne. Tried to have a one night getaway with family after which we ended up extra tired and exhausted due to the lack of sleep. We regret booking here.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service
Good location - easy stroll into town. Room was overpriced compared to other places I've stayed in town, shower was below average (water flow so slow) and had to chase house keeping to change our towels and get some toilet paper during our 4 day stay. Place could do with a deep clean. All in all it was just OK
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was very comfortable with all essential amenities. The room was very clean.
Stayed 1 night in Mar 2021

10/10 Excellent

Sherwin

Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Comfortable, clean and good daily service. Only downside was minimal glassware etc, but that's all.
Stayed 2 nights in Feb 2021

4/10 Poor

MB, Melbourne

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely overpriced. The room was dated and somewhat grubby looking - the carpets and couch were stained and dirty looking and the dining chair cushions had tears. On arrival, we had to call a mobile number to find out what room we were in as there was no staff onsite. There was one wall-mounted soap dispenser for hand soap and for shampoo. We paid $272 per night and expected more for that price.
Stayed 7 nights in Jan 2021

10/10 Excellent

Craig

Stayed 3 nights in Jan 2021

8/10 Good

Daryl

Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Extremely disappointed when checking in that reception isn’t open and there is a note on the door asking you to call a mobile and make sure you have your credit card ready. After calling several times it went to message bank and we then had to wait in the car park for someone to call back. After travelling all day and being wet from sightseeing, last thing I want to do it sit in the car waiting for a call back. Then to be told our room was unlocked and keys inside. Very poor way to run a business and won’t return. On check out also reception locked and just left keys in room. Weird very weird. Please be aware wifi advertised as available but we couldn’t get anything. Tried searching for our next days travel but not able to get on. Again disappointing.
Stayed 1 night in Dec 2020

4/10 Poor

Tom, Melbourne, Victoria

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very aged hotel. Dead bugs stains all over. There's no reception and check-in is done via phone and went straight to voicemail a few times but ultimately got a response. Most concerning part is they tell you which room is assigned to you and the room was unlocked. When I went in the TV was on. I paid $149 for one night.
Stayed 1 night in Dec 2020

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Super location for all the main highlights of the great Ocean road. Lots of places to eat nearby if you don't want to self cater and the local cafe was open at 6am for a great breakfast to set you up for the day.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location. Easy parking. Short walk to restaurants.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
No reception. You have to phone on arrival and phone mobile reception is poor. Annoying after a long drive.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
It is an older facility that is starting to show its age. The shower leaks and it's one of those that that is not self contained so it leaves the floor wet all the time. Don't leave any food material on the counter because it will end up being covered with many small ants.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend Portside Motel. Only 10 minute walk to cafes, restaurants, bars, beach. The beach is gorgeous. Theres snorkling, life savers and sheltered from wind. One of my favourites was that the beds where so comfortable, quiet clean spacious rooms. Great TV reception and the receptionist was so helpful and such a beautiful lady. Close to 12 Apostles, Loch Ard gorge, 12 Apostles gourmet trail, Petersborough. Already booked in for nxt year 😊
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Room was large, site was quiet, check in and check out process seamless.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stroll to the cafes and restaurants. Love the town.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was high compared to the ones nearby when we arrived and check. Service was poor. Did not clean the room norm change towels. No service was provided
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service
Turned up before 6pm to check in and there was nobody in reception. There was just a note on the door that told us we were in number 2 which was unlocked and the keys were in the room. When we got in the room it was basic which was fine but the amount of dead bugs squashed on the wall or ceiling was disgusting. Not the greatest experience
Stayed 1 night in Nov 2019

8/10 Good

Margi

Travelled with group
Liked: Cleanliness
Great to be contacted re arrival time. All as expected. Outsie patio needs to be cleaned.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and clean. It is near the restaurant and cafe.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating, the room was extremely clean, the bed was comfy and everything we need was provided.
Stayed 2 nights in Oct 2019