The home we stayed in was comfortable and clean inside. The pool looked as if it had slime all over the walls. The patio furniture had mold and mildew all over it. Turned out the pool was actually clean, it's just that the owners are too cheap to pay for the metal treatment for the pool water, in order to prevent the discoloration. It took THREE days to get to ANYONE who would help with that, so for 3 days we did not use a pool that was simply stained. The pool furniture, however, was unusable. VACASA says they have a "local presence", but that person never appeared. Instead, she begged us for pictures of the pool and patio furniture. If she was local, why didn't she come and look for herself? They also expect you to replace all the "amenities" the owner left, including laundry detergent, which there was none of. AND, they expect you to use that non-existent detergent to start a load of linens and towels before the maids get there. AND, they say, on their signs in the home, that you should put all recycling and trash in the outside containers (no problem), but then they say to put the containers in the garage, which renters don't have access to. When we arrived, the recycling container was full to the brim and the garbage container was full of NASTY stinking garbage. I will never rent from vacasa again, and you should sever your relationship with them. Shame on vacasa.