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Kwa'Lilas Hotel

3.5 star property

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Photo gallery for Kwa'Lilas Hotel

Front of property – evening/night
In-room safe, free WiFi
Lobby
Meeting facility
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
9040 Granville Street, Port Hardy, BC, V0N 2P0
  • Place, Port Hardy Hospital
    ‪6 min walk‬
  • Place, Port Hardy Municipal Hall
    ‪7 min walk‬
  • Place, Port Hardy Harbour
    ‪17 min walk‬
  • Airport, Port Hardy, BC (YZT)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(83 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Room, 1 King Bed, Mountain Side)

Room (Room, 1 King Bed, Mountain Side) | In-room safe, free WiFi

Room (Room, 1 King Bed, Mountain Side)

9.4 out of 10
Exceptional
(32 reviews)
  • Mountain view
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Room, 2 Queen Beds, Mountain Side)

In-room safe, free WiFi

Room (Room, 2 Queen Beds, Mountain Side)

8.4 out of 10
Very good
(27 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Kwa'Lilas Hotel

Hotel connected to a shopping centre in Port Hardy with free parking
This smoke-free hotel features a restaurant, a bar/lounge and a conference centre. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site.
Kwa'Lilas Hotel offers 85 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. 42-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Kwa'Lilas Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Thunderbird Mall. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and 4 meeting rooms
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 2-minute drive from Port Hardy Harbour and 9 minutes from Port Hardy Ferry Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4000 square feet (372 square metres) and includes a conference centre. A vending machine, tour/ticket assistance, and a garden are also featured at Kwa'Lilas Hotel. Free self parking is available.

This 3.5-star Port Hardy hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Kwa'Lilas Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: CAD 14.99 to 25.99 for adults and CAD 7.99 to 25.99 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Ecotours

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (4,000 square foot of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed for New Year's Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14.99 to 25.99 for adults and CAD 7.99 to 25.99 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property is designated under The Original Original Accreditation Programme, a mark of excellence and verification for Indigenous-owned tourism businesses across Canada.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Port Hardy Inn
Port Hardy Hotel
Kwa'Lilas Hotel Port Hardy
Kwa'Lilas Hotel
Kwa'Lilas Port Hardy
Kwa'Lilas

Kwa'Lilas Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 680 out of 1002 reviews
Rating 8 - Good. 230 out of 1002 reviews
Rating 6 - Okay. 58 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were quick efficient and friendly. Room is great.
Stayed 1 night in Nov 2025

10/10 Excellent

sukrit

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
One of the best hotels in port hardy. really friendly and helpful staff. awesome people i met there, like the guests.
Stayed 5 nights in Nov 2025

6/10 Okay

richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no comp breakfast no comp water bottle
Stayed 1 night in Nov 2025

10/10 Excellent

Irene

Travelled with partner
Nice breakfast. Big, comfy beds! Nice to see room design incorporated local indigenous art whilst still being modern.
Stayed 1 night in Oct 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night in November for a team hockey tournament. Breezy check in, lovely warm rooms, great staff and a fun atmosphere in the nax'id pub. I wish all tournament hotels were this comfortable. Would stay again in a heart beat. Thank you!
Stayed 1 night in Nov 2025

10/10 Excellent

Pamela

Stayed 1 night in Nov 2025

8/10 Good

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very clean and quiet. Staff are very friendly and accommodating. The pub had a good atmosphere. The only issue we had was a special breakfast for our hockey team was $21 a head and was very subpar. Scrambled eggs under cooked sausages and toast. For hash browns they came out with french fries? Pretty lame.
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda, Terrace

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was absolutely amazing!
Stayed 1 night in Oct 2025

8/10 Good

Allister

Stayed 2 nights in Oct 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay on the North Island!

Very friendly staff, rooms on the smaller side but clean and modern. The pub was lively during the ball game and really fun. I wish they had a pool and hot tub! Even a small one.
Stayed 1 night in Oct 2025

4/10 Poor

Stanley

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
It took a long time to check in as there was no one at the front desk. They have a bell. When I went to ring it, the person in front of me told me "I have have already rang it, but no one showed you. It was only when I rang the bell in an annoying manner someone showed up. I asked the front desk when I arrived if they had an iron. I was told - no they don't. I called the front desk the next morning and asked if they had an iron, they stated yes they do. I Left a the hotel's card on my door asking for maid service, but my room never got made up. I went to the restaurant on site, I took a long time before I got served. I tried to flag down one of the servers. She just walked by and said bruskley. "Your server will be with you shortly".
Stayed 2 nights in Oct 2025

6/10 Okay

Jennifer

Business traveller
Hi there, I’m a business traveller who comes through or will be coming through fairly often and it was my first day at the hotel. Overall, the room was very nice and comfortable. Everything is clean and well kept the one complaint I have which might seem small, but for a woman with long hair was very big that there was no conditioner.. There was shampoo and soap and lotion, but no conditioner which for someone like me added an extra 45 minutes onto my morning I didn’t think to travel with that because even the very basic motels provide shampoo and conditioner. I don’t know if this was an oversight, but I highly recommend that you have conditioner if you’re going to attract business travellers who are in a hurry in the mornings. Everything else was great, but this one thing would cause me to choose a different hotel in the future. Thank you.
Stayed 1 night in Oct 2025

10/10 Excellent

Peter, SOOKE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best places I have ever stayed at. Absolutely gorgeous!
Stayed 1 night in Oct 2025

10/10 Excellent

Jamie Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent G̱ilakas'la
Stayed 1 night in Oct 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely stay again

Very comfortable clean rooms. Nice amenities and very quiet. Staff was extremely courteous and food options were well prepared and tasty.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness
Great place.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay in Port Hardy, would definatly stay here again
Stayed 2 nights in Oct 2025

10/10 Excellent

Sukhpaul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Peter

Travelled with family
We booked 2 rooms as our daughter and son-in-law came with us. They had to change rooms as their bed sheets were dirty. We had no screen on our window and had to have a cold shower in the morning as there was no hot water. We did enjoy a lovely meal in the restaurant.
Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Stayed 2 nights in Oct 2025

8/10 Good

Raymond

Stayed 1 night in Oct 2025

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and clean , beautiful area.
Stayed 1 night in Oct 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2025

6/10 Okay

Heidi

Stayed 1 night in Oct 2025