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Mercure Centro Port Macquarie

4.5 star property

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Photo gallery for Mercure Centro Port Macquarie

Exterior
Terrace/patio
Meeting facility
Interior entrance
1 bedroom, premium bedding, minibar, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Housekeeping

Explore the area

Map
103 William Street, Port Macquarie, NSW, 2444
  • Glasshouse Cultural Centre
    ‪3 min walk‬
  • Town Beach
    ‪10 min walk‬
  • Flynns Beach
    ‪2 min drive‬
  • Port Macquarie, NSW (PQQ)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

1 bedroom, premium bedding, minibar, desk

Deluxe Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, 1 King Bed, Balcony (Twin available on request)

1 bedroom, premium bedding, minibar, desk

Twin Room, 1 King Bed, Balcony (Twin available on request)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Balcony

1 bedroom, premium bedding, minibar, desk

Superior Room, 1 Queen Bed with Sofa bed, Balcony

8.8 out of 10
Excellent
(24 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

1 bedroom, premium bedding, minibar, desk

Standard Room, 1 Queen Bed, Balcony

8.8 out of 10
Excellent
(23 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 1 King Bed (Spa)

1 bedroom, premium bedding, minibar, desk

Family Suite, 1 King Bed (Spa)

  • Sleeps 6
  • 1 King Bed

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About this property

Mercure Centro Port Macquarie

Luxury hotel with rooftop terrace and coffee shop/cafe
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe and self parking. Housekeeping is available on request.
Mercure Centro Port Macquarie offers 72 accommodations with minibars and free newspapers. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Port Macquarie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Mercure Centro Port Macquarie. During your stay, you're just a quick walk from St Thomas Anglican Church. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Restaurant Synergy
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Steps from St Thomas Anglican Church and Port Macquarie Courthouse
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and a garden are also featured at the luxury Mercure Centro Port Macquarie. For a fee, parking is available.

This 4.5-star Port Macquarie hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Restaurant Synergy – This restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (AUD 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 32 for adults and AUD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurant Synergy

Things to do

  • Outdoor pool
  • Shopping

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • In a nature reserve
  • Picnic area
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 32 for adults and from AUD 15 for children
  • Secured self-parking fee: AUD 10.00 per night
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Centro Port Macquarie
Mercure Centro Port Macquarie Hotel
Mercure Centro Hotel
Mercure Centro Hotel Port Macquarie
Mercure Centro Port Macquarie
Mercure Port Macquarie
Port Macquarie Mercure
Mercure Centro Port Macquarie Hotel
Mercure Centro Port Macquarie Port Macquarie
Mercure Centro Port Macquarie Hotel Port Macquarie

Mercure Centro Port Macquarie Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 446 out of 1002 reviews
Rating 8 - Good. 377 out of 1002 reviews
Rating 6 - Okay. 122 out of 1002 reviews
Rating 4 - Poor. 47 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Julie D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay going north

Great hotel fo stay on way up north. Good onsite restaurant with very helpful staff. Charlotte looked after us very well and meal was delicious. Easy under cover parking and a very comfortable room and bed. Close to beach and shops. We enjoyed our stay
Stayed 1 night in Apr 2025

6/10 Okay

Gheed

Travelled with family and small children
Disliked: Cleanliness
Good customer service and quiet, safe property which is conveniently located. However, the rooms were below average for a 4 star hotel, in terms of cleanliness, views, and quality of furniture and amenities (which require an upgrade).
Stayed 3 nights in Apr 2025

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Christopher

Stayed 1 night in Apr 2025

6/10 Okay

Oto

Stayed 1 night in Apr 2025

6/10 Okay

Iuliia

Travelled with partner
Disliked: Cleanliness
At 2 pm room was not ready. We were wait another half hour . The view from room was to the parking and pool . The hotel is old and needs renovation actually. Probably never back .
Stayed 1 night in Apr 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Smooth check in, complimentary drink voucher for waiting for the room to be ready.
Stayed 1 night in Apr 2025

10/10 Excellent

Suzie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 2 nights in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mercure Centro Port Macquarie

It was a lovely overnight stay on a road trip. The staff were friendly and helpful. The room was clean and adequately equipped.
Stayed 1 night in Mar 2025

10/10 Excellent

Judd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Arnold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very competitive price.
Stayed 1 night in Mar 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service
Ate in the restaurant and whilst very tasty and well presented we did not feel like the size of the meals were value for money!!! Old type of premises so could do with refurbishing
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities and pleasant customer service.
Stayed 1 night in Feb 2025

10/10 Excellent

Kathryn

Stayed 1 night in Feb 2025

10/10 Excellent

Hong

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jan 2025

8/10 Good

Natasha

Stayed 1 night in Jan 2025

10/10 Excellent

Angelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean & modern rooms.
Stayed 2 nights in Jan 2025

10/10 Excellent

Victoria

Stayed 1 night in Jan 2025

10/10 Excellent

TABITHA

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One my favourite place stay in port
Stayed 2 nights in Jan 2025

10/10 Excellent

Joanne

Stayed 1 night in Jan 2025

10/10 Excellent

Hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and tidy. Great location and very friendly and helpful staff!
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Stephen

Travelled with partner
Disliked: Staff & service
Had Breakfast on last morning there $32 each buffet poor quality and not much there . There was mould in the shower silicone
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kiran

Stayed 1 night in Dec 2024