This smoke-free hotel features a fitness centre, a 24-hour business centre and laundry facilities. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and multilingual staff assistance.
Comfort Inn Portales offers 50 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Portales. During your stay, you're just a quick walk from Portales Public Library. Free breakfast, free WiFi in public areas and free self-parking are available.
Free full breakfast served daily
Free WiFi
Free self-parking
Amenities include a 24-hour business centre, meeting rooms and laundry facilities
On-site recreation includes a gym
Guests have great things to say about the helpful staff and the clean guestrooms
Just a 2-minute drive from Blackwater Draw Museum and a few minutes from Al Whitehead Field
WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is available daily. A fitness centre, multilingual staff, and laundry facilities are also featured at the business-friendly Comfort Inn Portales. Free self parking is available.
This Portales hotel is smoke free.
Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Free uncovered self parking on site
Limited on-site self parking
Wheelchair-accessible parking and van parking available
Food and drink
Free full breakfast available daily 6:00 AM to 9:00 AM
Things to do
Gym
Family friendly
In-room microwave
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Guest services
Housekeeping (daily)
Multilingual staff
Business services
24-hour business centre
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
Built in 1951
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! Children 17 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
A late check-out fee will be charged
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
We should mention
Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
Portales
Hotel Portales Inn Portales
Portales Portales Inn Hotel
Hotel Portales Inn
Portales Inn Portales
Portales Portales
Plus Portales Inn Hotel
Portales Inn Portales
Portales Inn Hotel Portales
Comfort Inn Hotel
Comfort Inn Portales
Comfort Inn Hotel Portales
Best Western Plus Portales Inn
Comfort Inn Portales Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 282 out of 423 reviews
10 - Excellent
282
Rating 8 - Good. 93 out of 423 reviews
8 - Good
93
Rating 6 - Okay. 28 out of 423 reviews
6 - Okay
28
Rating 4 - Poor. 11 out of 423 reviews
4 - Poor
11
Rating 2 - Terrible. 9 out of 423 reviews
2 - Terrible
9
9.4/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
Reviews
10/10 Excellent
ARTEMIO
16 Jan 2026
ARTEMIO
Stayed 2 nights in Jan 2026
10/10 Excellent
Christopher
13 Jan 2026
Christopher
Stayed 1 night in Jan 2026
8/10 Good
steven
8 Jan 2026
steven
Stayed 1 night in Jan 2026
10/10 Excellent
Christopher
7 Jan 2026
Christopher
Stayed 1 night in Jan 2026
10/10 Excellent
Craig
7 Jan 2026
Staff helpful
Craig
Stayed 1 night in Jan 2026
8/10 Good
Kelli
7 Jan 2026
Kelli
Stayed 1 night in Jan 2026
10/10 Excellent
Emily
Travelled with family
3 Jan 2026
Liked: Cleanliness, staff & service, amenities
Room was bigger than expected. The bed was comfortable. Everything was clean. They had hot items for breakfast in addition to some pre-packaged muffins, fruit, etc. We were passing through, so did not use any of the other amenities. Would definitely stay againagain.
Emily
Stayed 1 night in Dec 2025
2/10 Terrible
Rachael
20 Dec 2025
Rachael
Stayed 4 nights in Nov 2025
10/10 Excellent
Judith
Travelled with family
14 Dec 2025
Liked: Cleanliness, staff & service, amenities
The clerk who checked is in, I think her name was Mandala. I'm so sorry if i spelled that wrong. She was just lovely
The breakfast was great. Clean room, updated, comfortable beds. Coffee in room and fridge and microwave.
Free parking, great outdoor lighting in parking area.