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DoubleTree by Hilton Hotel Portland

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Portland

Outdoor pool
Exterior
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Hypo-allergenic bedding, in-room safe, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
363 Maine Mall Rd, South Portland, ME, 04106
  • Place, Maine Mall
    ‪2 min walk‬
  • Place, Thompson's Point
    ‪5 min drive‬
  • Place, State Theatre
    ‪8 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds

8.6 out of 10
Excellent
(157 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed

8.6 out of 10
Excellent
(88 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, blackout curtains

Executive Room, 1 King Bed

8.0 out of 10
Very good
(22 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 Double Bed, Accessible, Non Smoking

7.6 out of 10
Good
(13 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 Double Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Executive Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

DoubleTree by Hilton Hotel Portland

This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
DoubleTree by Hilton Hotel Portland offers 220 air-conditioned accommodations with a safe and complimentary newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bathrobes and hairdryers. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of DoubleTree by Hilton Hotel Portland's great location. During your stay, you're just a quick walk from Maine Mall. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served weekends for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Steps from Maine Mall and a 4-minute drive from Tate House Museum
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
DoubleTree by Hilton Hotel Portland offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at DoubleTree by Hilton Hotel Portland. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This 4-star South Portland hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 7:00 AM and 11:00 AM.
Blue Wave Grille – This restaurant serves breakfast, lunch, dinner and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Wave Grille

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 12 2025 to May 29 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Guests with pets must sign a waiver upon arrival. The pet's weight must be included in guests' reservation information.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Portland
DoubleTree Hilton Portland
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine
Doubletree By Hilton Portland
DoubleTree by Hilton Hotel Portland Hotel
DoubleTree by Hilton Hotel Portland South Portland
DoubleTree by Hilton Hotel Portland Hotel South Portland

DoubleTree by Hilton Hotel Portland Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 671 out of 1372 reviews
Rating 8 - Good. 306 out of 1372 reviews
Rating 6 - Okay. 184 out of 1372 reviews
Rating 4 - Poor. 105 out of 1372 reviews
Rating 2 - Terrible. 106 out of 1372 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Shadia

Stayed 1 night in Jan 2026

10/10 Excellent

logan

Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't use the dinning room or bar during this visit..
Stayed 5 nights in Dec 2025

6/10 Okay

Cole

Stayed 1 night in Dec 2025

8/10 Good

Jake

Liked: Staff & service, amenities
Cleanliness of bathroom could be better
Stayed 1 night in Dec 2025

10/10 Excellent

Hannah

Stayed 2 nights in Dec 2025

8/10 Good

Kaitlin

Liked: Cleanliness, property conditions & facilities
Clean rooms and the staff was very nice. Construction on the elevators but was not a major factor.
Stayed 1 night in Dec 2025

8/10 Good

Alice

Liked: Cleanliness
Friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, comfortable beds, very pleasant staff, free 24 hour shuttle to airport and parking while we're away, reasonable rates. What's not to like?
Stayed 1 night in Dec 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and cozy rooms, staff goes above and beyond to make you feel welcome and safe. Great coordination with Portland Jetport, and made me feel totally safe and reassured when snow ban was in effect for travel. Defiantly would return even if I’m not waiting for a flight!
Stayed 1 night in Dec 2025

4/10 Poor

Brandy

Travelled with group
Disliked: Cleanliness
The room had a smell, the room was dirty. No extra toilet paper, ran out at 2am in the morning. Went and took a shower and No body wash, the container was empty. Housekeeping definitely didn’t do their job in that room. Over by the window was a layer of dirt and dust. Not the cleanest room, the bathroom could use a deep cleaning as well.
Stayed 1 night in Dec 2025

4/10 Poor

Gabrielle

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Poor plumbing, ripped carpet, tattered wallpaper, etc. not bad for a basic night, but nothing special
Stayed 1 night in Dec 2025

10/10 Excellent

Angus

Stayed 2 nights in Dec 2025

8/10 Good

Jesse

Stayed 1 night in Dec 2025

6/10 Okay

Gabrielle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old and worn rooms, bad toilet leaky shower dripping and wasting tons of water. Rooms were ok bathroom trash can was broken and tub was pink with mildew/ mold chipped paint fraying carpet and faded torn wallpaper staff was excellent
Stayed 3 nights in Dec 2025

2/10 Terrible

Darrell

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nope
Stayed 4 nights in Dec 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities
Room was clean. Relatively quiet. Slept well
Stayed 2 nights in Dec 2025

10/10 Excellent

Corey

Stayed 1 night in Dec 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, fun pool, lovely staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Kevin

Stayed 1 night in Dec 2025

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the front desk to the restaurant/bar and morning staff all were pleasant! Due to our breakfast staff, we changed our plans to eat dinner at the restaurant instead of eating at another establishment. We were not disappointed. Food and drinks were great! Our room was very clean. We will be staying at the Double Tree Hilton again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The bartender was awesome! He let us sing and have fun; as we were wedding gown shopping for my daughter, and this was a memorable trip to Portland!
Stayed 1 night in Dec 2025

10/10 Excellent

Nicholas

Stayed 1 night in Dec 2025

2/10 Terrible

David

difficult check-in. offered two (stale) cookies for the inconvenience. room smelled of smoke. room was drafty and heater was loud. no soap provided. had to check in again for second day of my two-day stay. customer service never again
Stayed 1 night in Dec 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Great time.
Stayed 1 night in Nov 2025