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DoubleTree by Hilton Hotel Portland

4.0 star property

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Outdoor pool
Executive Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, blackout curtains
Hypo-allergenic bedding, in-room safe, blackout curtains
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
363 Maine Mall Rd, South Portland, ME, 04106
  • Place, Maine Mall
    ‪2 min walk‬
  • Place, Thompson's Point
    ‪5 min drive‬
  • Place, State Theatre
    ‪8 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds

8.6 out of 10
Excellent
(151 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed

8.6 out of 10
Excellent
(86 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, blackout curtains

Executive Room, 1 King Bed

8.0 out of 10
Very good
(22 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 Double Bed, Accessible, Non Smoking

7.6 out of 10
Good
(13 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 Double Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Executive Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

DoubleTree by Hilton Hotel Portland

Hotel with free parking, steps from Maine Mall
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
DoubleTree by Hilton Hotel Portland offers 220 air-conditioned accommodations with a safe and complimentary newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bathrobes and hairdryers. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of DoubleTree by Hilton Hotel Portland's great location. During your stay, you're just a quick walk from Maine Mall. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served weekends for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Steps from Maine Mall and a 4-minute drive from Tate House Museum
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
DoubleTree by Hilton Hotel Portland offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at DoubleTree by Hilton Hotel Portland. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This South Portland hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 7:00 AM and 11:00 AM.
Blue Wave Grille – This restaurant serves breakfast, lunch, dinner and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Wave Grille

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 12 2025 to May 29 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Guests with pets must sign a waiver upon arrival. The pet's weight must be included in guests' reservation information.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Portland
DoubleTree Hilton Portland
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine
Doubletree By Hilton Portland
DoubleTree by Hilton Hotel Portland Hotel
DoubleTree by Hilton Hotel Portland South Portland
DoubleTree by Hilton Hotel Portland Hotel South Portland

DoubleTree by Hilton Hotel Portland Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 644 out of 1329 reviews
Rating 8 - Good. 295 out of 1329 reviews
Rating 6 - Okay. 179 out of 1329 reviews
Rating 4 - Poor. 106 out of 1329 reviews
Rating 2 - Terrible. 105 out of 1329 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Cynthia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with the personnel. Everyone was very friendly and helpful. Our room was clean, bed was comfy. Love having the dinning room and bar in the hotel. We had a great time!
Stayed 3 nights in Nov 2025

10/10 Excellent

Adam, Roselle

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks. Stay was great.
Stayed 1 night in Nov 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here at the beginning of the trip and then one night upon our return to the airport to fly home. The first night they put us in a wonderful new room. The 2nd night we were in an unrenovated part, which is why it didn't get perfect marks. Eat at the Tuscan Table if you have time. Wonderul restaurant nearby.
Look close: You had one job to do...
Stayed 1 night in Nov 2025

2/10 Terrible

Cynthia

Disliked: Staff & service
We were assigned the wrong room. No soap, no toilet paper, no conditioner. Walked in on another guest. Very unhappy with the experience. We stay here frequently and are considering other options.
Stayed 1 night in Nov 2025

8/10 Good

Jillian

Travelled with family
Liked: Staff & service
The floors were a little dirty and the fridge and microwave didn’t work that great, but the staff were very attentive and nice.
Stayed 6 nights in Nov 2025

6/10 Okay

Jesse

Travelled with family
Liked: Cleanliness, staff & service
It wasn't obvious when booking the room that breakfast was not included in the price. Other hotels in the area offer a similar room for a cheaper price and a buffet breakfast is included. The overall feel of the hotel was worn out and used. There was construction being done and an elevator out of service, perhaps they're updating things. There's also limited parking near the hotel. Be prepared to walk a good distance. Staff was the best part. They were pleasant and did their jobs very well. I hope the money the company is saving by charging for a buffet breakfast goes to the employees.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lilly

Stayed 1 night in Oct 2025

10/10 Excellent

Hamid

Stayed 1 night in Nov 2025

10/10 Excellent

El

Stayed 1 night in Nov 2025

10/10 Excellent

Elaine, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was wonderful. Very well kept and very clean. The breakfast was great and the staff very friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Elvir

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great front desk personnel
Stayed 1 night in Nov 2025

10/10 Excellent

Victoria

Stayed 2 nights in Nov 2025

4/10 Poor

Jessica

Disliked: Cleanliness
Booked three rooms for my bachelorette weekend Room cleanliness was not good hair all through Bottom of shower toenails left on floors from not being vacuum was originally checked into a room that had boxes and bags still in it then checked into another room that smelled like straight wet moldy towels to be checked into a third room. Staff however was nice and pleasant
Stayed 1 night in Nov 2025

10/10 Excellent

Dawn

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great staff
Stayed 1 night in Nov 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities
Clean. Great bar
Stayed 1 night in Nov 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, bice clean room. Comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

JEAN-GUY

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 5 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful! Room was nice and very quite.
Stayed 1 night in Nov 2025

6/10 Okay

Susan

Stayed 2 nights in Oct 2025

10/10 Excellent

Jocelyne

Liked: Amenities, property conditions & facilities
the room was clean staff was very nice
Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff is great! Rooms are excellent. Pool and breakfast (with Nichole our waitress) was super!
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, and the hotel was amazing too super friendly and clean & comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

travis

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great evwrything was spotless check in was so simple. Great stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Carolyn, Oakland garden

Stayed 1 night in Nov 2025