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Gran Cruz House

4.0 star property

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Photo gallery for Gran Cruz House

Enjoy a scenic dining experience with a river view and bridge backdrop.
Stunning staircase with a sleek metal railing and polished steps, topped with a spherical finial.
Deluxe Double Room, City View | Premium bedding, down duvets, free minibar items, in-room safe
Enjoy dining in style with a mix of modern and traditional seating options and beautifully set tables.
Enjoy a serene view of the water from this room, featuring a window with white curtains, a comfortable chair, and a floor lamp.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Praça da Ribeira, Viela do Buraco nº.19, Porto, Porto, 4050-132
  • Porto Cathedral
    ‪3 min walk‬
  • Clerigos Tower
    ‪8 min walk‬
  • Livraria Lello
    ‪10 min walk‬
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪15 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, Balcony, River View

Deluxe Double or Twin Room, Balcony, River View | Premium bedding, down duvets, free minibar items, in-room safe

Deluxe Double or Twin Room, Balcony, River View

8.8 out of 10
Excellent
(10 reviews)
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, River View

Deluxe Double or Twin Room, River View | View from room

Deluxe Double or Twin Room, River View

9.6 out of 10
Exceptional
(17 reviews)
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Premium bedding, down duvets, free minibar items, in-room safe

Deluxe Double Room, City View

10.0 out of 10
Exceptional
(9 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Gran Cruz House

Riverwalk hotel with free breakfast and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free continental breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, laundry facilities, a front desk safe and multilingual staff assistance are on-site.
Gran Cruz House offers 7 accommodations with minibars (stocked with some free items) and minibars. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Porto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The free breakfast at Gran Cruz House gets high marks from our customers. During your stay, you're just a quick walk from Ribeira Square. Features include free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from House of the Prince and 4 minutes on foot from Stock Exchange Palace
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A terrace, multilingual staff, and laundry facilities are also featured at Gran Cruz House.

This 4-star Porto hotel is smoke free.

Guests are served a free continental breakfast daily from 8 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Gran Cruz House has a restaurant on site.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: MB Way
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:30 AM - midnight.
Front desk staff will greet guests on arrival at the property.
Property Registration Number 78340/AL

Property is also known as

Gran Cruz House Hotel Porto
Gran Cruz House Hotel
Gran Cruz House Porto
Gran Cruz House Hotel
Gran Cruz House Porto
Gran Cruz House Hotel Porto

Gran Cruz House Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 232 out of 271 reviews
Rating 8 - Good. 30 out of 271 reviews
Rating 6 - Okay. 6 out of 271 reviews
Rating 4 - Poor. 2 out of 271 reviews
Rating 2 - Terrible. 1 out of 271 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Marcela

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is gorgeous! Wonderful location. The hotel is so beautiful and the service excellent! The rooms with a wonderful view to the river. The only thing I should request is to tell you that a taxi can leave you right in front of the hotel. So if you bring your own car with your luggage, a taxi can take you to the hotel from the parking lot.
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Gran Cruz House is in the perfect location, and the team there is amazing. We loved our stay and would definitely stay there again. It is simple to take the water taxi across the river to visit the port houses, and the area around the hotel is very walkable and lively, with lots of restaurants and bars. I would have liked to have had a coffee pot or tea kettle in the room, but it was pretty simple to go outside and find coffee, so that is a pretty minor quibble. It was nice being greeted with port, and the breakfast was excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Gran Cruz House. The hotel is right on the busy riverside, so it is a bit noisy until midnight, but other than that this tiny boutique hotel is a gem. Staff was very helpful. Rooms are comfy. Do try the Casario Restaurant in the hotel. The tasting menu was our best Porto restaurant experience.
Stayed 3 nights in Apr 2025

10/10 Excellent

Virginia A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location; amazing river views; easy walking to riverfront and up to downtown Porto. Elegant facility and stellar staff. Wonderful ports available in the lobby upon checkin; onsite restaurant is excellent. Highly recommend this property. Cruz wines and port are top notch.
Stayed 2 nights in Apr 2025

8/10 Good

TERRY, RICHLAND

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities

Delicious and Hospitable but... be ready for NOISE

Terrific hospitality. The only downside was it is LOUD LOUD LOUD nearly all waking hours. I wish I knew this. I came for the restaurant -- which I LOVED -- but wish I had stayed somewhere quieter.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gwynna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed rooms in a location that is in the center of the action. Stunning views from “river view” rooms. Breakfast was a moment to be treasured with incredible service, views, and food. The staff were delightful, knowledgeable, and engaging. Coffee was superb. Can’t wait to come back and stay here again!

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous, intimate hotel with beautiful appointments. Location is great but, because its in the heart of the tourist section at the river, expect noise at night. Highly recommend having dinner at the hotel.
Stayed 3 nights in Jan 2025

2/10 Terrible

yumiko

Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a lovely comfortable hotel! All the staff were very friendly and attentive, especially Arthur at breakfast service who excelled at learning each guest’s preferences and offered great recommendations in town.
Stayed 3 nights in Jan 2025

10/10 Excellent

ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples trip

From check in to check out, very friendly and helpful staff. Great location and view from both the room and restaurant over the waterfront. The room itself was clean and spacious with a nice powerful shower Would happily stay here again. Great vibe with all the musicians on the waterside
Stayed 2 nights in Jan 2025

10/10 Excellent

Hadeel, SWANSEA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint boutique hotel in a great location. The room was beautiful, with a wonderful view over the Duoro river and Dom Luís I Bridge. In easy walking distance of everything (although being Porto, there are lots of hills). The included breakfast was absolutely delicious. All cooked fresh to order rather than a typical buffet. All staff were very friendly and helpful and we appreciated the complimentary bottle of Port in the room. We enjoyed listening to the music outside in the evening, but keep this in mind, as this continues late into the night so may not suit everyone. Surrounding bars/restaurants are okay for a drink to take in the atmosphere but are very touristy. However, there are plenty of choices all within walking distance.
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the hotel, most of all the service (special shout out to Bruno). The hotel restaurant's host was wonderful. The chef bakes fresh bread, including gluten free options.
Stayed 2 nights in Jan 2025

10/10 Excellent

Telma

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, right on the river. Outstanding service and staff!!
Stayed 1 night in Dec 2024

10/10 Excellent

Duncan John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 7 nights in Dec 2024

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Franck

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Great view , friendly staff but area around hotel entrance not clean , very touristy. Bathroom very small , hole in the carpet ….
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert Hon Kwong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Great view of the river and delicious made to order breakfast. Friendly staff.
Stayed 4 nights in Dec 2024

10/10 Excellent

Anne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the river, nice and comfortable room, bed and shower. The staff gets 6 stars for their service! Only thing to consider was that the music playing outside below along the river was pretty loud until 10 or 1030 pm, which didn't really bother us, in fact the singer was pretty good, but our friends in another room tried to sleep early that night and said it was hard. We would still come back and stay there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hilal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our experience at Gran Cruz House and your excellent team. Thanks for making our stay and experience so memorable and exceptional.
Stayed 1 night in Dec 2024

10/10 Excellent

Shelma

Stayed 4 nights in Nov 2024

10/10 Excellent

Sim

Stayed 3 nights in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

george

Stayed 2 nights in Nov 2024