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Neya Porto Hotel

4.0 star property
VIP Access

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Photo gallery for Neya Porto Hotel

Daily continental breakfast (EUR 20 per person)
Rooftop bar, ocean views, open daily
Deluxe Twin Room | Minibar, in-room safe, desk, blackout curtains
Exterior
Lunch and dinner served, local cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Rua de Monchique, 35-41, Porto, 4050-394
  • Place, Crystal Palace Gardens
    ‪2 min walk‬
  • Place, Museum of Port Wine
    ‪2 min walk‬
  • Place, Alfandega Congress Center
    ‪3 min walk‬
  • Airport, Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, desk, blackout curtains

Classic Twin Room

9.6 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
  • Garden view

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout curtains

Superior Twin Room

9.2 out of 10
Wonderful
(21 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
  • River view

View all photos for Superior Suite (Duplex)

Superior Suite (Duplex) | Minibar, in-room safe, desk, blackout curtains

Superior Suite (Duplex)

10.0 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • River view

View all photos for Family Room, Garden View

Family Room, Garden View | Minibar, in-room safe, desk, blackout curtains

Family Room, Garden View

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Garden view

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
  • River view

View all photos for Premium Twin Room

Premium Twin Room | Minibar, in-room safe, desk, blackout curtains

Premium Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
  • River view

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, blackout curtains

Classic Double Room

9.0 out of 10
Wonderful
(18 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Garden view

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • River view

View all photos for Classic Suite

Minibar, in-room safe, desk, blackout curtains

Classic Suite

  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Garden view

View all photos for Superior Twin Room

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room

  • Sleeps 2

Superior Suite(Duplex)

  • Sleeps 3

View all photos for Premium Twin Room

Minibar, in-room safe, desk, blackout curtains

Premium Twin Room

  • Sleeps 2

View all photos for Classic Double Room

Minibar, in-room safe, desk, blackout curtains

Classic Double Room

  • Sleeps 2

Classic Twin Room

  • Sleeps 2

View all photos for Classic Suite

Minibar, in-room safe, desk, blackout curtains

Classic Suite

  • Sleeps 3

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe Double Room

Bathroom | Free toiletries, hair dryer, towels

Deluxe Double Room

  • Sleeps 2

View all photos for Deluxe Family Room

Bathroom | Free toiletries, hair dryer, towels

Deluxe Family Room

  • Sleeps 3

View all photos for Family Room, 1 King Bed with Sofa bed, River View

Family Room, 1 King Bed with Sofa bed, River View | Minibar, in-room safe, desk, blackout curtains

Family Room, 1 King Bed with Sofa bed, River View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed
  • River view

View all photos for Classic Family Room

Bathroom | Free toiletries, hair dryer, towels

Classic Family Room

  • Sleeps 3

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About this property

Neya Porto Hotel

Family-friendly hotel with a full-service spa, near Porto Historic Center
A full-service spa, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a conference centre are on-site.
Neya Porto Hotel offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Porto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include complimentary bicycles.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the breakfast at Neya Porto Hotel. During your stay, you're just a quick walk from Museum of Port Wine. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy local cuisine while dining at Viva Porto
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to Ayurvedic treatments, hot stone massages or aromatherapy at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the breakfast and the location
  • 15 minutes by foot from Ribeira Square and a 2-minute drive from Porto Historic Center
Neya Porto Hotel offers its guests a full-service spa and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 3 meeting rooms are available. Event space at this hotel measures 1346 square feet (125 square metres) and includes a conference centre. A rooftop terrace, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Neya Porto Hotel. Parking is available for a fee.

This 4-star Porto hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:30 AM.
Viva Porto – This restaurant specialises in local cuisine and serves lunch and dinner. Reservations are required.
Ultimo – Overlooking the ocean, this rooftop bar serves lunch and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 22 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ultimo
  • Viva Porto

Things to do

  • Free bicycle rentals
  • Free children's club
  • Full-service spa

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • High chair
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (1,346 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Self-parking fee: EUR 22 per day
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 9365

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Neya Porto Hotel Hotel
Neya Porto Hotel Porto
Neya Porto Hotel Hotel Porto

Neya Porto Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 501 out of 694 reviews
Rating 8 - Good. 135 out of 694 reviews
Rating 6 - Okay. 34 out of 694 reviews
Rating 4 - Poor. 8 out of 694 reviews
Rating 2 - Terrible. 16 out of 694 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Joao

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean Friendly staff Good breakfast
Stayed 7 nights in Oct 2025

4/10 Poor

Paul

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Dirty. Stained carpet and dust covered air vents. The shower pan is not angled properly, so the water does not drain. Instead, the water runs into the bathroom. This problem is probably why the room smells odd.
Stayed 1 night in Oct 2025

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and nice hotel
Stayed 2 nights in Oct 2025

8/10 Good

Walter

Liked: Cleanliness, property conditions & facilities
We stayed there before, was way better, now seems lost the way, need to improve. Check-in is not welcoming, until we met the manager who was amazing ,we saw no courtesy or professional attentive behavior, kind of staff a bit lost. Breakfast could improve a lot, is a mess, no offer of out of buffett were accepted without exitation, choices are poor, breads are terrible like worst of a supermarket packaged, staff not welcoming, coffee machine broken, 10 minutes prior to end the staff opened the coffee machines so no one could use, and started to clean the room with chemical cleaners, moving chairs while customers still seated finishing eating. Total disrespect and a health issue and hazard cleaning and vacuuing while customers there, after complain the supervisor or so told me "breakfast is over" like by the clock we were not welcoming anymore. Really lack of experience on customer service.
When the stafd arrived with the mop and chemicals and started from the adjacent room to the one we were
Stayed 1 night in Sep 2025

8/10 Good

abraham, Nepean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 5 nights in Oct 2025

6/10 Okay

Natasha

Liked: Cleanliness, staff & service
Disliked: Amenities
Loved the hand written welcome note in my room with the pastels. Nice touch. The view from 204 was amazing. The bed was REALLY REALLY firm. The shower had some drainage issues because the floor wasn’t angled properly for the water to run down so you had to push it to the drain. This was not fun for 2 days. Ubers were easy to get And really cheap here. They stick to the check in time so I went to explore until then. I would stay again but I would ask about a softer mattress.
Stayed 2 nights in Oct 2025

10/10 Excellent

Bartina

Stayed 2 nights in Oct 2025

10/10 Excellent

JOHN

Travelled with group
Perfect room overlooking the river Amenities therein were very satisfactory Staff very pleasant No shops nearby but that didn’t bother us as the rooftop bar satisfied all our needs!
Stayed 11 nights in Sep 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Stayed 5 nights in Sep 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeffrey, North York

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 3 nights in Sep 2025

10/10 Excellent

Harkamal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location. Close to key sites and easy access to transit.
Stayed 3 nights in Sep 2025

6/10 Okay

Gabriela, Montreal

Travelled with partner
Liked: Property conditions & facilities
It was very far from everything, Not with we expected.
Stayed 3 nights in Sep 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
A very modern and spacious hotel. Beautifully located with very friendly staff and wonderful views from the rooftop bar. We had a nice meal there and it is easy to walk into the town. I loved the cool aesthetic of the new and old blended together.
Stayed 2 nights in Sep 2025

10/10 Excellent

yvonne, Queensbury

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean staff very helpful and convenient to walking to Riberas in Porto
Stayed 2 nights in Sep 2025

10/10 Excellent

YAYOI

Stayed 4 nights in Aug 2025

10/10 Excellent

michelle

Stayed 5 nights in Aug 2025

10/10 Excellent

Carmen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view

Nice area, nice hotel, friendly staff, very clean. Overall a good experience. The bar upstairs has a nice view.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were thrilled with our stay at Neya. We were there 2 nights and appreciated that they had parking for guests (20Euros/night) but they also allowed us to park our car there before check in. Check in was fast and every staff we met were so friendly and accommodating. We were grateful for the river view superior room upgrade which was a lovely to wake up to. The room was immaculate especially the bathroom which is so important for us. And the hotel was in a great location we never moved the car! We walked 15-20 minutes into city center or took the bus which was 3 minutes away.
Stayed 2 nights in Aug 2025

2/10 Terrible

Porschia

Stayed 4 nights in Aug 2025

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the
Stayed 2 nights in Aug 2025

8/10 Good

Nkwachi

Liked: Cleanliness, staff & service, property conditions & facilities
The closeness to the seaside
Stayed 6 nights in Aug 2025

10/10 Excellent

Raymond William

Liked: Cleanliness, staff & service, property conditions & facilities
Good location on the outskirts. Breakfast was plentiful and the staff were all helpful and friendly.
Stayed 7 nights in Aug 2025

2/10 Terrible

Tanika

Liked: Property conditions & facilities
Disliked: Staff & service
I want to be very fair so I’ll start from the beginning. This was a 3 night stay and I booked on Expedia. When 1st arrived I did not like the 1st room very gloomy no view (they call it garden view but it wasn’t pleasant) . They allowed me to upgrade to a much nicer room with a balcony overlooking the river for an upgrade fee of $80. Eve
Stayed 1 night in Aug 2025