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Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

Exterior
Restaurant
Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

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The Plaza Gunwharf Quays, Portsmouth, England, PO1 3FD
  • Place, Gunwharf Quays
    ‪1 min walk‬
  • Place, Portsmouth Historic Dockyard
    ‪9 min walk‬
  • Place, Portsmouth International Port
    ‪4 min drive‬
  • Airport, Southampton (SOU)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(23 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.2 out of 10
Very good
(74 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds (with Free Hot Breakfast)

7.6 out of 10
Good
(31 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds (with Free Hot Breakfast)

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast & View)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed (with Free Hot Breakfast & View)

7.6 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room (with Free Hot Breakfast)

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

Hotel with free breakfast, steps from Gunwharf Quays
This smoke-free hotel features a bar/lounge, a microwave in a common area and conference space. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning and laundry facilities.
Holiday Inn Express Portsmouth - Gunwharf Quays by IHG offers 130 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower.

This Portsmouth hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express Portsmouth - Gunwharf Quays by IHG gets good marks from our customers. During your stay, you're just a quick walk from Gunwharf Quays. You'll find features such as free WiFi in public areas, plus a bar and dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, 2 meeting rooms and conference space
  • Guests have great things to say about the location and the proximity to shopping
  • Steps from Gunwharf Quays and 9 minutes on foot from Portsmouth Historic Dockyard
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 743 square feet (69 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Express Portsmouth - Gunwharf Quays by IHG. Parking is available for a fee.

This 3-star Portsmouth hotel is smoke free.

Guests are served a free continental breakfast daily.
On-site venue – bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 2 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 743 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 2 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gunwharf Holiday Inn Express
Gunwharf Quays Holiday Inn Express
Gunwharf Quays Portsmouth
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Holiday Inn Express Gunwharf Quays Hotel Portsmouth
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Holiday Inn Express Portsmouth Gunwharf Quays an IHG Hotel
Holiday Inn Express Portsmouth - Gunwharf Quays by IHG Hotel

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1009 reviews
Rating 8 - Good. 299 out of 1009 reviews
Rating 6 - Okay. 120 out of 1009 reviews
Rating 4 - Poor. 43 out of 1009 reviews
Rating 2 - Terrible. 34 out of 1009 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We came in on a Ferry from Jersey. This hotel was a short taxi ride from the terminal. The staff was great and shopping galore!!!!! Right next door.
Stayed 1 night in Apr 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Stayed 1 night in Jul 2025

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place was fine overall friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew, Irvine

Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice clean hotel. Staff friendly and helpful. Room very clean and spacious. The breakfast was varied plentiful and tasty.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property close to Portsmouth Harbor.
Stayed 2 nights in May 2025

6/10 Okay

Tracey

Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Well located, basic hotel.
Stayed 1 night in Jun 2025

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Maureen A

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Sadly there was no air conditioning on arrival. It's been out for 2 weeks.
Stayed 1 night in Jun 2025

2/10 Terrible

Adedamola

Disliked: Property conditions & facilities
Shower hot water was not working and had low water pressure.
Stayed 1 night in Jun 2025

4/10 Poor

David

Travelled with partner
No air conditioning working. Room was stifling, never slept a wink. Really think some reduction in the price should have been made to compensate. If we had know we would have gone somewhere else.
Stayed 1 night in Jun 2025

6/10 Okay

Sarah

Business traveller
Disliked: Property conditions & facilities, room comfort
No working air conditioning and put in a room with no window. Very hot and stuffy on the hottest day of the year. Told my only option was to book elsewhere, but no close hotels left and it was already 9pm as I was travelling for work and had a very long day, up since 5am and just wanted to get dinner not do more travelling and sorting a new last minute reservation. They did move me to another room with a window that opened after I insisted the room was not suitable in the heat, but offered no compensation. There was no warning about the broken AC on hotels.com at the point of booking. The internet was slow and it meant I struggled to even browse for other locations or hotels and was stressful to arrive into this environment. At breakfast, as a solo traveller I needed to eat alone, but when I got up to go to the buffet they took away my juice and coffee even though my bag was at the table and it was frustrating that their staff did this and meant I felt I couldn't get up to get more juice in case they also cleared my food
Stayed 1 night in Jun 2025

6/10 Okay

V

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
One of the highest temperature recorded week and the AC was not working.gave us desk fans which didnt help much.bed was in a very bad state.gave me back pain.double bed was uneven bcos the bed base was of different heights.Ac was not working for the past months and no response when it would work again.no cold drinks were offered and no compensation for the Ac not working.breakfast was nice.A very good location for shopping and to take ferries for isle of wight.
Stayed 3 nights in Jun 2025

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Warn people that air conditioning isn't working before they arrive. The hotel is tired and needs improvements. For example, in our room, the bathroom ceiling had only been half painted and was suffering from damp/mould. The beds have been over used and poor quality. Marks on the walls and stains on the carpets. No coffee table or chair in room.
Stayed 2 nights in Jun 2025

2/10 Terrible

Martin

Travelled with group
Disliked: Staff & service, room comfort
Room flooded, so sent to an alternative hotel. Staff very uncaring and nonchalant
Stayed 1 night in Jun 2025

6/10 Okay

Jennifer

The receptionist informed us that there was no Aircon. But we had action whereby
Stayed 1 night in Jun 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue for Gunwharf and hopping over to the IOW.
Stayed 1 night in Jun 2025

10/10 Excellent

Jillian

Travelled with group
Liked: Amenities
Every thing
Stayed 1 night in Jun 2025

2/10 Terrible

Tara

Disliked: Property conditions & facilities
Here's holiday inn doing its spiel that the air conditioning doesn't work, a known method for them to cut their costs. In addition, there are no operable windows in the rooms. Air conditioning worked fine in the hallways--to bad we couldn't have left our room door open all night. Nice location
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for what we wanted to do
Stayed 2 nights in May 2025

8/10 Good

Lilian

Travelled with family
Liked: Cleanliness, amenities
Very clean & bright rooms -good breakfast. —unfortunately the air con In hotel was not working but they did supply a small fan which helped a bit also Our room was right near railway and loading bays so was very noisey
Stayed 1 night in Jun 2025