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Keppel's Head Hotel

3.5 star property

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Photo gallery for Keppel's Head Hotel

Front of property
Lounge
Reception
Exterior
City Room | 1 bedroom, desk, laptop workspace, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
24-26 The Hard, Portsmouth, England, PO1 3DT
  • Gunwharf Quays
    ‪1 min walk‬
  • Portsmouth Historic Dockyard
    ‪6 min walk‬
  • HMS Victory
    ‪1 min drive‬
  • Southampton (SOU)
    ‪28 min drive‬

Room options

View all photos for Economy Double Room

1 bedroom, desk, laptop workspace, iron/ironing board

Economy Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room

1 bedroom, desk, laptop workspace, iron/ironing board

Basic Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Family Room | 1 bedroom, desk, laptop workspace, iron/ironing board

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Single Sofa Bed and 1 Double Bed

View all photos for Superior Room

Superior Room | View from room

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room

7.6 out of 10
Good
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double or Twin Room

1 bedroom, desk, laptop workspace, iron/ironing board

Comfort Double or Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Quad Family Room

Quad Family Room | 1 bedroom, desk, laptop workspace, iron/ironing board

Quad Family Room

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | 1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe Triple Room

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for City Room

City Room | 1 bedroom, desk, laptop workspace, iron/ironing board

City Room

8.4 out of 10
Very good
(10 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Keppel's Head Hotel

Hotel with free parking, a short walk to Portsmouth Historic Dockyard
Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include conference space, concierge services and laundry facilities.
Keppel's Head Hotel offers 30 accommodations with free newspapers and coffee/tea makers. Smart televisions are featured in guestrooms. Bathrooms include complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Keppel's Head Hotel. During your stay, you're just a quick walk from Portsmouth Historic Dockyard. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • Just a 5-minute walk from Portsmouth Historic Dockyard and 6 minutes on foot from Gunwharf Quays
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Event space at this hotel measures 377 square feet (35 square metres) and includes conference space. The business-friendly Keppel's Head Hotel also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This 3.5-star Portsmouth hotel is smoke free.

The hotel hosts a free manager's reception daily.
Keppel's Head Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English, Malay, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 377 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Keppel's Head Hotel Hotel
Keppel's Head Hotel Portsmouth
Keppel's Head Hotel Hotel Portsmouth

Keppel's Head Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 172 out of 398 reviews
Rating 8 - Good. 142 out of 398 reviews
Rating 6 - Okay. 50 out of 398 reviews
Rating 4 - Poor. 19 out of 398 reviews
Rating 2 - Terrible. 15 out of 398 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nancy, Lantana

Liked: Cleanliness, staff & service
The hotel was in a great location - it was basically across the street from the Royal Navy museum and ships, the bus and train station, and Gunwharf Quays. We had a nice breakfast in the morning and the bar had a cozy seating area. The negatives were a terrible mattress on the bed in room 19, which was up or down stairs from a floor that the lift went to, so not great when you are dragging large suitcases. Third negative was that internet only connected on the ground floor, not in the room. I still rated this hotel as good, because I hope we just had a bad room location for internet and one bad mattress that can be replaced.
Stayed 1 night in Apr 2025

6/10 Okay

Andrew

Liked: Staff & service
Lovely venue rooms could do with a bit of a revsmp. Breakfast unfortunately lukewarm.
Stayed 1 night in Apr 2025

10/10 Excellent

Una

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay with you. Hotel staff very friendly and helpful. I would definitely recommend to friends and family. Thank you
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort

Very good

A very good stay. Efficient and friendly check in plus a room upgrade. Room and bathroom very clean, very comfortable bed. On site parking was a bonus as it was first come, first serve. Great location for historic dockyards and Gun Wharf key. All the staff I saw were friendly and very helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
My second stay here, friendly and welcoming staff, spotlessly clean nice rooms and so convenient. The Royal Dockyard, Gunwharfe Quays, Station and Isle of Wight ferry terminal virtually across the road. A short walk to Old Portsmouth and added convenience of private parking make it an ideal base for visiting Portsmouth.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service

Alright hotel

Decent hotel, with friendly staff. Nothing fancy, but perfectly adequate for the price. Good breakfast. Excellent location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel beside the Navy museum

Friendly relaxed staff. The hotel is in a great location for visiting the navy museum and docks. On site parking is a plus too. The Japanese restaurant is great as is the full english breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Colin

Liked: Staff & service

Rooms need a refresh , excellent breakfast and bar

Stayed 1 night in Jan 2025

8/10 Good

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant hotel with clean rooms and comfortable bed. Good shower. Staff were friendly and helpful and the bar is comfortable. Breakfast was nothing special but plenty available and all tasty and filling.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very affable hosts and lovely historic dining room. Unfortunately the beds were too soft for my taste. Still I would recommend.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No change from my last review- the fact that I have been there twice in 3 months speaks for itself!
Stayed 4 nights in Dec 2024

4/10 Poor

Lorna

Stayed 1 night in Dec 2024

10/10 Excellent

lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here and their other locations in the area a number of times and will definitely return. Always clean, a good price and great staff, parking is always good and easy. Close to shopping / restaurant areas opposite bus and train station. Breakfast is amazing. Thank you for another lovely stay.
Stayed 1 night in Dec 2024

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Dave

Travelled with partner
Liked: Staff & service
An ok hotel in heart of Pompey dock and and next to gunwharf Parking is complicated to say the least but at least included ! Breakfast good and included Generally a little tired and needs some loving plus more staff available to do check in Good strong 3 stars out of 5 Convenient but knackered
Stayed 1 night in Nov 2024

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Yuan-Hsin, Beaumont

Liked: Cleanliness, staff & service
Excellent location - walked out the train station and within 2 mins walk you’re at the front door, 5 mins dockyard! BUT - it’s an older building, even though it had an elevator you still need to walk down / up 2 flights, which made it hard for my luggage. My single room was like a pantry, clean enough for overnight but the bed was too soft ( I weigh 115 lbs) and make it hard to sleep. The ventilation system was noisy all night, At 6 am I can smell the bacons fried up from downstairs ( kitchen). The restaurant was pretty good with a full Japanese menu. The hotel served my overnight purpose but not an ideal choice for vacation.
Stayed 1 night in Nov 2024

10/10 Excellent

DENNIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little gem of a hotel 👍

I was pleasantly surprised at this little gem of a hotel situated very close to Gunwharf Quay and local transport services, the room was exceptionally clean, great shower, very comfortable bed and perfect pillow. At breakfast I had perfectly poached eggs, great bacon and decent sausages, coffee from the pot was very nice. I will defistay here again and at almost half the price of the local chains it represents very good value. Great 👍
Stayed 1 night in Nov 2024

6/10 Okay

Nora

Travelled with partner
Liked: Cleanliness, amenities
I booked a deluxe double room with view but got an average twin room with no view which is a shame because we’ve stayed before and had a lovely room. Great location for shops bars and casino
Stayed 1 night in Nov 2024

10/10 Excellent

Giannina

Liked: Cleanliness, staff & service, property conditions & facilities
A little gem of a property in the middle of everything!!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, good facilities, all of which worked well.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024