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Quality Inn & Suites Olde Town

2.5 star property

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Photo gallery for Quality Inn & Suites Olde Town

Lobby
Room, 1 King Bed, Accessible, Non Smoking (Efficiency) | In-room safe, desk, iron/ironing board, free WiFi
Studio Non-Smoking King Suite-King Size Bed | In-room safe, desk, iron/ironing board, free WiFi
Efficiency Non-Smoking King Suite-King Size Bed | In-room safe, desk, iron/ironing board, free WiFi
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
347 Effingham St, Portsmouth, VA, 23704
  • Portsmouth Naval Shipyard Museum
    ‪12 min walk‬
  • Waterside District
    ‪4 min drive‬
  • Norfolk Scope
    ‪6 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio Non-Smoking King Suite-King Size Bed

Studio Non-Smoking King Suite-King Size Bed | In-room safe, desk, iron/ironing board, free WiFi

Studio Non-Smoking King Suite-King Size Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Non-Smoking Double Room-Two Full Size Beds

Standard Non-Smoking Double Room-Two Full Size Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Non-Smoking Double Room-Two Full Size Beds

7.0 out of 10
Good
(33 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Room, 1 King Bed, Accessible, Non Smoking (Efficiency) | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Efficiency Non-Smoking King Suite-King Size Bed

Efficiency Non-Smoking King Suite-King Size Bed | In-room safe, desk, iron/ironing board, free WiFi

Efficiency Non-Smoking King Suite-King Size Bed

8.4 out of 10
Very good
(8 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(26 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Olde Town

Hotel in Portsmouth with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this hotel has coffee/tea in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities.
Quality Inn & Suites Olde Town offers 62 air-conditioned accommodations with washers/dryers and a safe. Televisions come with premium cable channels. Microwaves and coffee/tea makers are provided.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Olde Town. During your stay, you're just a quick walk from Commodore Theatre. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from Waterside District and 6 minutes from Norfolk State University
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn & Suites Olde Town. Self parking is free.

Smoking is allowed in designated areas at this Portsmouth hotel.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Olde Town Portsmouth
Comfort Inn Olde Town Hotel
Comfort Inn Olde Town Hotel Portsmouth
Comfort Inn Olde Town Portsmouth
Quality Inn Olde Town
Quality Olde Town Portsmouth
Quality Olde Town
Comfort Inn Olde Town
Quality Inn & Suites Olde Town Hotel
Quality Inn & Suites Olde Town Portsmouth
Quality Inn & Suites Olde Town Hotel Portsmouth

Quality Inn & Suites Olde Town Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 301 out of 913 reviews
Rating 8 - Good. 279 out of 913 reviews
Rating 6 - Okay. 153 out of 913 reviews
Rating 4 - Poor. 94 out of 913 reviews
Rating 2 - Terrible. 86 out of 913 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Very nice
Stayed 1 night in Apr 2025

8/10 Good

Corey

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Homeless people coming into lobby and breakfast area wasn't cool
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wendy who worked at the breakfast buffet was such an amazing positive person! I am so glad to have met her. She made the experience great
Stayed 1 night in Apr 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Phoebe

Travelled with family
Liked: Cleanliness, staff & service
The agent at the front desk was extremely kind and helpful. The walk to Old Town was easy.
Stayed 1 night in Mar 2025

2/10 Terrible

william

Disliked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Steven

Liked: Cleanliness
Property was close to our destination. Restaurant selection in the area is awesome. Front desk service was terrible. No one at the desk in the morning to check us out. We did see the front desk person getting herself breakfast from the buffet but never saw them again. Had to just leave key on the front desk. No receipt! Junk cars in parking area need to be removed.
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the ferry to take for plenty of dinner options in the waterside district in Norfolk
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

6/10 Okay

Brenda, Seagrove

Liked: Property conditions & facilities
Disliked: Cleanliness
Overall, this hotel was OK. There was no hot water in the shower only lukewarm which should have been reported. I did report it for the next person who stays. The bed was comfortable. The furniture was dusty.
Stayed 1 night in Mar 2025

4/10 Poor

Ryan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed uncomfortable, tv didn’t work, bug in bathroom.
Stayed 2 nights in Mar 2025

4/10 Poor

David

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The facility is worn but functional, the staff is very pleasent, however, the breakfast is less than adequate, ( no eggs of any kind and the waffels are soradic ando none on weekends. My biggest cplaint is there is no giest bathroom in the lobby ..
Stayed 3 nights in Mar 2025

6/10 Okay

leonard c

Stayed 1 night in Feb 2025

2/10 Terrible

Chavon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Nakiya

Stayed 1 night in Mar 2025

4/10 Poor

Bryant

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old Oldy Inn

Never greeted at desk, before I checked in I had to use the restroom extremely bad, been holding for several hours…..had to tell front desk I’m about to pee in myself as he previously mentioned we don’t have available restrooms on lobby floor but after I shared I was checking in and panting around desperately he opened a restroom….The rooms felt old, it carried a old sting which made me and my friend uncomfortable to sleep under covers so we slept on top of them. Only reason I booked was bc of convenience and price
Stayed 2 nights in Mar 2025

6/10 Okay

Wendy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Serious repairs need to be made
Stayed 1 night in Mar 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Abigail

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I was told I can get a early check in and upon arriving the property, they told me I had to wait until 3PM Covers were dirty Hair in the bathtub, towels had rips and the toilet paper roll was basically finished upon check in
Stayed 1 night in Mar 2025

8/10 Good

Derek

Stayed 2 nights in Feb 2025

2/10 Terrible

Jared

Disliked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean
Stayed 1 night in Feb 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Cherrell

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 6 nights in Jan 2025

10/10 Excellent

janet s

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very clean and efficent hotel i was very satisfied
Stayed 2 nights in Feb 2025