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Best Western Potsdam University Park Inn

3.5 star property

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Photo gallery for Best Western Potsdam University Park Inn

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace
Lobby
Exterior
Free daily continental breakfast
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1 Main St, Potsdam, NY, 13676
  • Place, Raquette River
    ‪3 min walk‬
  • Place, Clarkson University
    ‪5 min walk‬
  • Place, State University of New York-Potsdam
    ‪8 min walk‬
  • Airport, Massena, NY (MSS-Massena Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, River View

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, River View

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, River View

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, River View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, River View (Shower Only)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, River View (Shower Only)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, River View (Shower Only;with Sofabed)

Standard Room, 1 King Bed, Non Smoking, River View (Shower Only;with Sofabed) | Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, River View (Shower Only;with Sofabed)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, River View (with Sofabed)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, River View (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Potsdam University Park Inn

This smoke-free hotel features a fitness centre, a business centre and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, gas grills, a picnic area and a front desk safe are on-site. Housekeeping is available on request.
Best Western Potsdam University Park Inn offers 40 accommodations with complimentary bottles of water and coffee/tea makers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Best Western Potsdam University Park Inn's great location. During your stay, you're just a quick walk from North Country Children's Museum. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a vending machine
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from North Country Children's Museum and 4 minutes on foot from Raquette River
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Public spaces have free WiFi. There's an onsite business centre. Free breakfast is served daily. A fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Best Western Potsdam University Park Inn. Self parking is free. A complete renovation of Best Western Potsdam University Park Inn was completed in June 2025.

This 3.5-star Potsdam hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Ski storage

Family friendly

  • Free rollaway/extra bed
  • High chair
  • In-room cot
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Turndown service

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Firepit
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1985
  • Renovated entire property - June 2025
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Clarkson Inn
Clarkson Inn Potsdam
Clarkson Potsdam
The Clarkson Inn Hotel
The Clarkson Inn Potsdam
The Clarkson Inn Hotel Potsdam

Best Western Potsdam University Park Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 619 out of 1004 reviews
Rating 8 - Good. 258 out of 1004 reviews
Rating 6 - Okay. 78 out of 1004 reviews
Rating 4 - Poor. 32 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Christian

Stayed 2 nights in Nov 2025

6/10 Okay

Charice

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The bedroom was good, but bathroom was musty, moldy caulk, mold on the shower curtains, the vent fan did not work it was extremely loud and broken, no toilet paper, there’s just a sliding door to the bathroom that leaves a open crack so no privacy. The district manager at the front desk was not friendly but the cleaning ladies were nice and smiled at us. The Keurig was filled with dust/grime. I’ve been to other BW and they are much cleaner & the staff is friendly. I was not satisfied with our stay here. Even after touching the shower curtain we stank from the gross smell of the curtain. I notified the workers but they just said they’ll pass it on. We didn’t get a different room and/or nothing was fixed/changed. I know this BW is new to town but we won’t be back there. Thanks.
Stayed 2 nights in Nov 2025

6/10 Okay

Chris

Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Yes and yes
Stayed 1 night in Nov 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, nice room with view of river
Stayed 1 night in Nov 2025

10/10 Excellent

Delia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff. Excellent breakfast. Very clean. Comfortable room
Stayed 1 night in Nov 2025

2/10 Terrible

John

Travelled with family
When we went to check in, they said they did not have a reservation. Yet they were able to transfer our reservation to a different hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and so nice. Would absolutely stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

naomi

Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent view, great room, friendly staff, exactly what we needed!
Stayed 1 night in Nov 2025

8/10 Good

Sam

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Location and convenience.
Stayed 1 night in Oct 2025

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, quiet, clean, spacious
Stayed 1 night in Nov 2025

10/10 Excellent

Jake

Stayed 3 nights in Nov 2025

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was good and clean, and the staff friendly and accommodating. I had stayed here before and liked it, particularly the breakfast: fruit, yoghurt, skim milk, cereal, eggs. A pretty good breakfast. This time, however, there was no fruit, and no yoghurt. I stayed four nights. On the third morning there was also no milk, although there was cereal. Only on my fourth morning was there fruit and yoghurt. Why it should take three nights for the hotel to be content with offering their guests a substandard breakfast (they were waiting for a shipment, they told me) is beyond me, especially with a supermarket a quarter mile away. In fact, that's where I went to buy what the hotel should have offered. I suggest that management be more attentive to their guests.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities
Staff was enthusiastic and made us feel welcome! The room was spectacular and immaculate!! Loved staying here.
Stayed 1 night in Oct 2025

6/10 Okay

Dave

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
The room cleanliness could be improved. We found a large stain on our comforter and the water pressure in the shower was like a trickle
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 3 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Maranne

Stayed 1 night in Oct 2025

10/10 Excellent

Russell, East Brunswick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are newly redone and super clean.
Stayed 1 night in Oct 2025

8/10 Good

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WiFi was problematic but the room was comfortable.
Stayed 1 night in Oct 2025

2/10 Terrible

Pat

Disliked: Staff & service, property conditions & facilities, room comfort
We were in an accessible room but the toilet was a low one. One could not get hot water in the shower. The temperature dial on the heater was missing and they could not provide a new one. Thus we had to manually turn the heat off & on. I was told they could not adjust my room fee as I booked through a 3rd party. The rom fee was approx $250/night
Stayed 1 night in Oct 2025

10/10 Excellent

Patrick, Audubon

Will at the front desk did a great job
Stayed 1 night in Oct 2025

4/10 Poor

Brian

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The room had no water pressure. Took over 45 minutes to shower properly. Almost no hot water to speak of.
Stayed 2 nights in Oct 2025