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Best Western Plus The Inn & Suites At The Falls

2.5 star property

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Photo gallery for Best Western Plus The Inn & Suites At The Falls

Lobby
Terrace/patio
Exterior
Free daily on-the-go breakfast
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

View in a map
50 Red Oaks Mill Rd, Poughkeepsie, NY, 12603
  • Place, Vassar College
    ‪4 min drive‬
  • Place, Poughkeepsie Speedway
    ‪5 min drive‬
  • Place, Poughkeepsie Galleria
    ‪7 min drive‬
  • Airport, Newburgh, NY (SWF-Stewart Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

View from room

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

View from room

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus The Inn & Suites At The Falls

Riverside hotel with free breakfast and fitness centre
A fitness centre, a 24-hour business centre and a conference centre are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site.
Best Western Plus The Inn & Suites At The Falls offers 40 air-conditioned accommodations with MP3 docking stations and a safe. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a bath, complimentary toiletries and hairdryers.

37-inch LED televisions come with premium satellite channels. Business-friendly amenities include offices and desks, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus The Inn & Suites At The Falls. During your stay, you'll be close to Poughkeepsie Speedway. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Amenities include a 24-hour business centre, a meeting room and a conference centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Vassar College and 5 minutes from Frances Lehman Loeb Art Center
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 904 square feet (84 square metres) and includes a conference centre. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Best Western Plus The Inn & Suites At The Falls. Self parking is free.

This Poughkeepsie hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference centre (904 square foot of space)
  • Meeting room

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LED TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Best Western Plus The Inn & Suites At The Falls.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Falls
Best Western Plus Falls Poughkeepsie
Best Western Plus Inn Falls Red Oaks Mill
Best Western Plus Inn Falls Poughkeepsie
Best Western Plus The Inn And Suites At The Falls
Best Western Plus The Inn & Suites At Falls Hotel Poughkeepsie
Best Western Plus The Inn And Suites At Falls
Best Western Plus The Inn Suites At The Falls
Best Western Plus Inn Falls
Best Western Plus Falls Red Oaks Mill
Plus The & Suites At The Falls
Best Western Plus The Inn & Suites At The Falls Hotel
Best Western Plus The Inn & Suites At The Falls Poughkeepsie

Best Western Plus The Inn & Suites At The Falls Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 175 out of 436 reviews
Rating 8 - Good. 111 out of 436 reviews
Rating 6 - Okay. 71 out of 436 reviews
Rating 4 - Poor. 44 out of 436 reviews
Rating 2 - Terrible. 35 out of 436 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Lira

Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica D

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and yummy breakfast
Stayed 1 night in Aug 2025

6/10 Okay

Dina

Travelled with family and small children
Liked: Amenities
I like that it was next to the river which makes the view wonderful. Otherwise, the first we entered the room, we did not like the smell!! There was a bad smell inside the room.
Stayed 1 night in Aug 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Larry

Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast was horrible waffle maker empty nothing ready staff uncooperative when asked with what was going on with lack of service just fine. The breakfast experience to be nonexistent and completely ruined. My stay will not go back to best Western.
Stayed 1 night in Aug 2025

10/10 Excellent

Juan Carlos, poughkeepsie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about the hotel.
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Stayed 8 nights in Jul 2025

8/10 Good

Jenny

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 4 nights in Aug 2025

6/10 Okay

Leonardo

Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Low selection of snacks and no water t purchase
Stayed 1 night in Aug 2025

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff , set on beautiful creek with wildlife
Stayed 2 nights in Aug 2025

8/10 Good

Abigail

Stayed 1 night in Jul 2025

6/10 Okay

Lisa

Travelled with family
Disliked: Cleanliness

Best western visit

Was in town to visit family. The room was not in great condition. The toilet seat was too small so when you sat on the toilet, you’re sitting on the bottom part as well. I had put down a $50 deposit. My husband bought two sodas and two waters and they only gave me $10 on my deposit back. I need my money back so I will be contacting somebody for that.
Stayed 2 nights in Jul 2025

4/10 Poor

Jess

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Toilet was clogged upon arrival, room stunk like bleach, and towel racks, toilet paper holder and shelves in bathroom were falling off of wall.
Stayed 1 night in Jul 2025

8/10 Good

Lisa

Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Nancy

Stayed 1 night in Jul 2025

4/10 Poor

Michael

Stayed 1 night in Jul 2025

2/10 Terrible

Dariusz

Stayed 1 night in Jul 2025

10/10 Excellent

baronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Our experience was amazing especially sitting the lake a
Stayed 1 night in Jul 2025

6/10 Okay

Patricia, Lake Luzerne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was very kind after we complained there was a barking dog in the room next door, and we were relocated to the only available option across the hall since the hotel was sold out due to a wedding. I did not like the quality of the sheets and bed was not as comfortable as I would have liked, but my husband was able to sleep without any trouble. While the room looked basically clean, it as evident it had not been dusted (bathroom sink shelf was very dusty) or properly vacuumed (flower petal was on the floor partially under one bed in the new room and several hairs were on the floor in the first room's bathroom). The bathroom sink in the 2nd room took awhile to drain properly and there was no way to pull up the stopper to help it drain faster. The TV was large and brand new (we literally had to take the plastic off the screen) but it was on a very sad looking, warped TV stand. Also the bathtub was extremely slippery, so they need to add those adhesive strips on the tub floor to insure no one slips getting in, out or during their shower. On the plus side, there was no traffic noise even though some rooms face the road, The breakfast room and food options were wonderful - it very lovely to sit in the glassed room overlooking the little falls and stand out on the deck. Would appreciate a few bedding, furniture and cleaning updates.
Stayed 1 night in Jul 2025

2/10 Terrible

Matthew

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience never want to go there again
Stayed 1 night in Jul 2025

6/10 Okay

Alaina

Liked: Staff & service
Disliked: Cleanliness

Ok for an overnight on the road

This is an adequate spot for an overnight on the road. Our room was kind of musty and damp despite the AC, though that is probably owing to the extreme humidity during our July stay. With spots on the ceiling and curtains and a bathroom that hadn't been thoroughly cleaned, it wasn't super nice, but it served for the night. A patio overlooks a stream out back, but it's not super scenic. In the morning, we were surprised to find a great breakfast -- all the continental hotel standards, plus a waffle machine, scrambled eggs, sausage and bacon with a variety of yogurt, juice and coffee. Definitely a perk. And we were easily able to order some dinner for delivery from a decent local place -- the front desk has a list of restaurants ready.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Quaint and quiet spot

I loved that this spot was conveniently located but set off from any busy road or highways. It felt like a nice little escape. We visited on a busy holiday weekend so our check-in was a bit delayed while we waited for our room to be ready, but overall this was a good stay!
Stayed 2 nights in Jul 2025

4/10 Poor

Denis

Stayed 1 night in Jul 2025