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SureStay Plus Hotel by Best Western Highland Poughkeepsie

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Highland Poughkeepsie

Reception
Business centre
Free daily continental breakfast
BBQ/picnic Area
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (with Sofabed) | Desk, laptop workspace, blackout curtains, soundproofing

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Breakfast included
  • Parking included
  • Free WiFi

Explore the area

View in a map
3423 US Highway 9W, I-87 Exit 18 to I-9W, Highland, NY, 12528
  • Place, Marist College
    ‪9 min drive‬
  • Place, Culinary Institute of America
    ‪11 min drive‬
  • Place, Vassar College
    ‪12 min drive‬
  • Airport, Newburgh, NY (SWF-Stewart Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (with Sofabed)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (with Sofabed)

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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  • Free WiFi
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4.0 out of 5, Very good, 1,047 reviews
The price is CHF 73
includes taxes & fees
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About this property

SureStay Plus Hotel by Best Western Highland Poughkeepsie

Hotel in Highland with free breakfast and 24-hour business centre
Along with a 24-hour business centre, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, charcoal grills, a picnic area and ATM/banking services are on-site. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Highland Poughkeepsie offers 44 air-conditioned accommodations with a hairdryer and an iron/ironing board. Televisions come with cable channels.

This Highland hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Highland Poughkeepsie. During your stay, you'll be close to Culinary Institute of America. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Amenities include a 24-hour business centre, laundry facilities and an ATM
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 13 minutes by car from Vassar College and 14 minutes from Culinary Institute of America
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly SureStay Plus Hotel by Best Western Highland Poughkeepsie. Free self parking is available. A complete renovation of SureStay Plus Hotel by Best Western Highland Poughkeepsie was completed in July 2021.

This Highland hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Renovated entire property - July 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The cardholder on the card used for reservation must be present at the time of check-in; if not available, an authorization form must be filled prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 100 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Pet deposit: USD 100 per night
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Super 8 Highland Ny
Super 8 Ny Hotel Highland
Super 8 Highland Ny Hotel
Super 8 Wyndham Highland NY Hotel
Super 8 Wyndham Highland NY
Super 8 by Wyndham Highland NY
SureStay Plus Hotel by Best Western Highland Poughkeepsie Hotel

SureStay Plus Hotel by Best Western Highland Poughkeepsie Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 335 out of 917 reviews
Rating 8 - Good. 290 out of 917 reviews
Rating 6 - Okay. 144 out of 917 reviews
Rating 4 - Poor. 75 out of 917 reviews
Rating 2 - Terrible. 73 out of 917 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Bruce

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked on Expedia, hotel claimed no room, Called Expedia to straightened out. Hotel staff very rude, unprofessional.
Stayed 1 night in Aug 2025

2/10 Terrible

Bruce

Disliked: Staff & service, property conditions & facilities
Booked room on expedia, Sure Stay says no room available, then call expedia to straighten out, staff at hotel very rude unproffessional.
Stayed 2 nights in Jul 2025

10/10 Excellent

Willem

Stayed 4 nights in Apr 2025

2/10 Terrible

Tiphany

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Catherine, RED HOOK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ashley at the front desk was wonderful! Can't wait to come back here!!
Stayed 2 nights in Jul 2025

8/10 Good

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Jul 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful with suggestions in the area and accommodations were nice. I’d stay here again in the future.
Stayed 1 night in Jul 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Jul 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
So far very good!
Stayed 1 night in Jul 2025

6/10 Okay

Gerald

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Convenient for visiting family. Room was clean. However, due to staff shortage, we had to obtain our own fresh towels each evening upon returning to our room. Breakfast was very poorly done. Most of our 3 days there was very little available for breakfast. Ended up just having a bowl of cereal one morning. Upon check in, was told there would be an extra $100 added for incidentals that would be removed at check out. But at checkout, there was a charge of $183. It took 2 days for that charge to be refunded to my bank account. There was a very nice lady at checkout that was very helpful in getting this matter resolved. Overall I would stay here again, despite what sounds like a bad review. If breakfast was better and room service was better, this would be just right for our trips to the area to visit family.
Stayed 3 nights in Jul 2025

10/10 Excellent

anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Well managed property. Clean rooms and stairwells. Friendly and professional staff. Nice location along with great value.
Stayed 1 night in Jul 2025

2/10 Terrible

Stephanie

Stayed 1 night in Jul 2025

6/10 Okay

Karla

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Raymond

Stayed 2 nights in Jul 2025

2/10 Terrible

Sabrina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room we were given had hair all over the place. The bed was dusty and dirty. We asked for a different room and we were given one with slightly less hair and dust. Really unfortunate experience. Uncomfortable and a waste of time+money.
Stayed 1 night in Jul 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Stayed 2 nights in Jul 2025

10/10 Excellent

MARSHALL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and friendly.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jessie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed there while going to an event on the Ulster County Fairgrounds. Short drive away from the grounds. Quiet. Very nice and helpful staff. Would stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alice

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Fair price friendly staff well kept grounds clean room
Stayed 4 nights in Jun 2025

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, nice staff, good breakfast
Stayed 4 nights in Jun 2025

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities

Not fairly priced/ overpriced

The breakfast was very sparse. Eggs runny looks artificial. The attendants was nice. For the price it wasn’t worth it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very friendly quiet place, wasn't full everything well cleaned 🙄
Stayed 2 nights in Jun 2025

10/10 Excellent

Elton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our visiting and staying at this hotel was great. The staff was very well polite and they all made yoi feel welcome. The hotel is nice and very clean, very quiet and peaceful and that’s what we love about staying at this hotel. Most hotels you will have a lot of people hanging outside you will be smelling weed and etc, but not at this one. The only thing I would say is for them to have a better breakfast bar other than that every thing else was AWESOME and we will be back.
Stayed 1 night in Jun 2025