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Arlen Hotel

3.0 star property

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Photo gallery for Arlen Hotel

A hotel room with a large bed, a small table, a shower area, and a decorative wall.
A modern kitchen with wooden cabinets, a marble countertop, and a built-in refrigerator.
A compact kitchen with a refrigerator, microwave, and coffee machine. There is a dining area with a table and chairs.
A fruit bowl with a pineapple, bananas, grapes, and other fruits.
Exterior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
Pça Senador Eduardo Amaral, 96, Centro, Pouso Alegre, MG
  • Place, Pouso Alegre Municipal Theater
    ‪5 min walk‬
  • Place, Jose Bento Park
    ‪6 min walk‬
  • Place, Bom Jesus Cathedral
    ‪8 min walk‬

Room options

View all photos for Deluxe Double or Twin Room

A neatly made bed with a white bedspread and brown pillows, a wooden headboard, and a nightstand with a lamp.

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Apartment

A room with a wooden desk, a television mounted on the wall, a wardrobe, and a door leading to a bathroom.

Economy Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Apartment

A hotel room with a large bed, a small table, a shower area, and a decorative wall.

Superior Apartment

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a bed, bedside table, and a small desk with a chair.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Arlen Hotel

A bar/lounge, a business centre and a 24-hour front desk are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a TV in a common area and a front desk safe.
Arlen Hotel offers 42 accommodations with minibars and a safe. This individually decorated accommodation has separate dining areas. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This Pouso Alegre hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Arlen Hotel, you're just a quick walk from Pouso Alegre Municipal Theater. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Amenities include a front desk safe, a business centre and a car charging station
  • Just a 4-minute walk from Pouso Alegre Municipal Theater and 7 minutes on foot from Jose Bento Park
  • Pets welcome for a fee (restrictions apply)
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a business centre on site. Arlen Hotel also features a terrace, a front desk safe, and a television in common area. Self parking is free.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Built in 2007

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar
  • Room service
  • Separate dining area

More

  • Heating
  • Individual decor
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 45 per pet, per night
  • Maximum 1 (weight limit: 33 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for BRL 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 45 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: BRL 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Arlen Hotel Pouso Alegre
Arlen Hotel
Arlen Pouso Alegre
Arlen Hotel Pouso Alegre, Brazil
Arlen Hotel Hotel
Arlen Hotel Pouso Alegre
Arlen Hotel Hotel Pouso Alegre

Arlen Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 65 out of 123 reviews
Rating 8 - Good. 38 out of 123 reviews
Rating 6 - Okay. 13 out of 123 reviews
Rating 4 - Poor. 3 out of 123 reviews
Rating 2 - Terrible. 4 out of 123 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

João Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service.
Verified review

8/10 Good

ALA W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room with strong WiFi, bed a little on the old side. Breakfast had great varieties with eggs , sausages, hams, cakes and fruits. The pao de queijo was very delicious. Convenient parking garage came in very handy. Only complaint I had was their room amenities listed on Expedia were deficient, it turns out some room don’t have AC while others do. In Expedia listing none showed to have AC, but in the reviews I saw many customers complimented the AC at the rooms. I figured all rooms must have AC. So I booked a standard room. Well when I checked in , found out my room didn’t have AC! so I went to the reception, they found me another room with AC at a small extra charge(thank God hotel wasn’t full). I suggested to the reception they should fix their Expedia listing to avoid future confusions. Overall was a great stay, recommend the hotel.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Bom cardapio
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muito bom o café e os funcionários muito atenciosos, excelente localização e com certeza voltarei
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tudo ok na hospedagem
Stayed 28 nights in Feb 2026
Verified review

10/10 Excellent

GIZELE EVANGELISTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto limpo, colchão de qualidade, funcionários atenciosos e gentis. Café da manhã farto, variado e bem feito. Minha sugestão e retirarem os frascos coletivos de shampoo, condicionador e sabonete, acho que esses itens deveriam ser individuais. No mais, tudo perfeito.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Márcio

Liked: Cleanliness, staff & service, amenities
Muito confortavel e limpo, a garagem que é bem apertada devido a grande quantidade de veiculos em um lugar muit
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Ana Cláudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa estadia

Hotel bom, quarto espaçoso, porém o banheiro tem limitações e dificulta a passagem entre a porta e o box. O café da manhã foi quase o mesmo todos os dias.
Stayed 5 nights in Jul 2025
Verified review

6/10 Okay

Ana

Liked: Room comfort
Quarto grande e cama boa, porém com pouca ventilação o que dá bastante cheiro de mofo na parte da cabeceira da cama. Tive que dormir com a cabeça para os pés da cama. A toalha estava suja e a que repuseram tinha forte odor de mofo. O banheiro é grande e o chuveiro é ótimo, porém a limpeza das paredes do banheiro estavam bem ruins As áreas comuns bem limpas e organizadas Café da manhã basico
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

PAULO HENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente acomodação

Muito bom hotel, acomodações todas novas, tudo limpinho e muito bem organizado, café da manhã ótimo, tudo de bom, recomendo.
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Frustrante

O que não agradou foi a quantidade de pernilongos no apto. Insuportável.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

ildeu

Liked: Staff & service
Muito no centro, muito barulhenta, instalações velhas.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Elenaide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito limpo, e organizado, os produtos de higiene pessoal, são de alta qualidade, o chuveiro perfeito. O quarto que me hospedei tinham 2 camas de solteiro e uma de casal , todas com a mesma qualidade. A única ressalva é em relação a recepcionista, se quer me olhou quando falava, olhava apenas para o computador e para a máquina de passar o cartão. Uma pena porque na noite que me hospedei na recepção tinha um senhor muito gentil e educado. Enfim o único ponto a ser revisto, o restante nada além de elogios.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

André

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, room comfort
Estava tudo bom, porém a recepção poderia ser mais atenciosos, melhor vestidos ou com uniforme, homens com barba feita e mulheres com cabelo preso ou uniformizados, pois era difícil identificar quem era funcionário e quem não era
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

MARCELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel ótimo com café da manhã muito bom

Local agradável, funcionários solícitos, fomos muito bem atendidos pelo atendente Josué.
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

Poderia ser melhor

Bom atendimento e bom café da manhã. Mas quarto estava sujo e pratos no horário de café também.
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
A estrutura, o atendimento, a localização e estacionamento são muito bons.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Jaime Andre

Funcionários atenciosos; ótimo café da manhã; excelente localização. Faço uma observação quanto aos quartos que tem ventiladores, pois o que estava no quarto que fiquei, fazia muito barulho e não consegui dormir com ele ligado. Hoje, temos aparelhos modernos e silenciosos e poderiam ser facilmente substituídos.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Ana Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei do atendimento no geral, funcionários, localização, instalações, achei que faltam copos no apartamento e a cama muito mole.
Stayed 2 nights in Oct 2023
Verified review

4/10 Poor

CLAUDIO

Disliked: Cleanliness

So volto caso nao tenha alternativas!

Antigo. Moveis com aspecto de falta de limpeza e encardido. O lencol nitidamente nao foi trocado, ja que encontrei pelos espalhados na primeira noite.
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort

Ok

Achei que algumas coisas deixam a desejar. Limpeza, isolamento acústico e café da manhã precisam melhorar bastante.
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Osmaildo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi muito boa a estadia no hotel, funcionários atenciosos e prestativos. recomendo.
Stayed 2 nights in Oct 2022
Verified review

8/10 Good

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities

Razoável pra bom!

Hotel muito bem localizado e o estado geral é muito bom. Café da manhã bom. Achei o colchão duro. A tv do quarto tinha boas opções de canais mas estava com defeito na tela e a imagem escuta demais.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

JOÃO ROBERTO BRITO DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Formidável e confortável

ótima localização e café da manhã saboroso e farto.
Stayed 1 night in Jul 2021