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Hotel San Rafael Poza Rica

3.0 star property

Photo gallery for Hotel San Rafael Poza Rica

Exterior
Family Room | Desk, free WiFi, bed sheets
Outdoor pool
Interior detail
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
161 Carr. Poza Rica - Cazones Sin Nombre, Poza Rica, Ver., 93210
  • Place, Plaza Gran Patio Shopping Mall
    ‪8 min walk‬
  • Place, University Veracruzana Poza Rica
    ‪16 min drive‬
  • Place, Park of the Americas
    ‪22 min drive‬
  • Airport, Poza Rica, Veracruz (PAZ-El Tajin National)
    ‪52 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Desk, free WiFi, bed sheets

Classic Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

8.8 out of 10
Excellent
(3 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Basic Triple Room

Basic Triple Room | Desk, free WiFi, bed sheets

Basic Triple Room

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed
  • Free Wi-Fi
Sun deck
Hotel Victoria Poza Rica by Brahma
Poza Rica
  • Pool
  • Free airport shuttle
  • Kids’ pool
  • Parking included
3.9 out of 5, Good, 123 reviews
The price is CHF 54
includes taxes & fees
6 May - 7 May
Hotel Victoria Poza Rica by Brahma

About this property

Hotel San Rafael Poza Rica

This hotel features an outdoor pool, a restaurant and a children's pool. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a 24-hour front desk and a garden are on-site. Change of towels is available on request
Hotel San Rafael Poza Rica offers 27 accommodations with air conditioning. 32-inch Smart televisions come with cable channels and Netflix.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
During your stay at Hotel San Rafael Poza Rica, you're just a quick walk from Plaza Gran Patio Shopping Mall. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • 8 minutes by foot from Plaza Gran Patio Shopping Mall and a 5-minute drive from Hospital Regional Pemex
Hotel San Rafael Poza Rica offers its guests an outdoor pool and a children's pool. There's a restaurant on site. A free manager's reception is offered daily. Public spaces have free WiFi.

Free self parking is available.

Smoking is allowed in designated areas at this 3-star Poza Rica hotel.

The hotel hosts a free manager's reception daily.
Hotel San Rafael Poza Rica has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to noon for a fee: MXN 90 to 200 for adults and MXN 90 to 200 for children
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 90 to 200 for adults and MXN 90 to 200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM

Property is also known as

San Rafael Poza Rica Poza Rica
Hotel San Rafael Poza Rica Hotel
Hotel San Rafael Poza Rica Poza Rica
Hotel San Rafael Poza Rica Hotel Poza Rica

Hotel San Rafael Poza Rica Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 22 out of 46 reviews
Rating 8 - Good. 11 out of 46 reviews
Rating 6 - Okay. 4 out of 46 reviews
Rating 4 - Poor. 5 out of 46 reviews
Rating 2 - Terrible. 4 out of 46 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Cinty

Travelled with family
Disliked: Cleanliness, property conditions & facilities
El agua caliente solo alcanzaba para una persona las demás ya se bañaban con agua fría, se le dijo al de recepción pero insistía en que el boiler estaba prendido, nunca se compuso, tienen alberca llevamos las toallas de la habitación nos dijeron que no daban toalla para alberca , nos repusieron sí las toallas pero con la incertidumbre de que no. Os las dieran puesto que fueron a consultar con el ama de llaves , la taza del baño al jalarle no se iba todo y había que esperar varios minutos para que se volviera a cargar para que la usara la otra persona , nos tocó habitación de lado de la carretera y mucho ruido, la única zona que recomiendo es la del restaurante de la piscina, atenta .
Stayed 1 night in Jan 2026

2/10 Terrible

Blanca

Disliked: Cleanliness, property conditions & facilities
Las habitaciones son muy muy tétricas y feas no hay agua caliente, no hay agua en el sanitario, se escucha todo el ruido de los carros no es un lugar para descansar lo único que rescata es su alberca por qué de ahí en fuera todo está muy viejo muy descuidado apoxidado toallas rutas el shampoo que te ofrecen es un shampoo de manos está horrible
Stayed 1 night in Jan 2026

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me cabiaron de habitación varias veces porque las tienen descuidadas
Stayed 1 night in Dec 2025

2/10 Terrible

Emiliana

Disliked: Cleanliness, amenities, property conditions & facilities
I provided my credit card number to pay room and when i arrive that i need to pay cash.
Stayed 1 night in Dec 2025

10/10 Excellent

Mine

Stayed 2 nights in Dec 2025

8/10 Good

Uziel, saltillo

Stayed 1 night in Dec 2025

8/10 Good

Ma Elena

Stayed 1 night in Dec 2025

10/10 Excellent

Beatriz Elena

Stayed 2 nights in Dec 2025

10/10 Excellent

GERARDO

Stayed 1 night in Dec 2025

6/10 Okay

Jessica Nohemí

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No contestan en recepción y no hay teléfono en las habitaciones.
Stayed 3 nights in Nov 2025

2/10 Terrible

Israel, Poza Rica De Hidalgo

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
No respetaron mi reserva
Stayed 3 nights in Oct 2025

8/10 Good

VERONICA CASTRO

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Está bien ubicado pero la alberca estaba sucia y había bichos en el cuarto . Le falta mantenimiento al baño
Stayed 1 night in Sep 2025

4/10 Poor

Carlos

Travelled with family
Disliked: Staff & service, amenities
En si, es un motel, el baño no estaba limpio, había cucarachas muertas en el cuarto, había focos fundidos, no estaba bien aseado, la alberca está sucia, ha ia un estanque de peses y el agua del estanque estaba contaminada, la chapa de la puerta no servía. Lo manejan como hotel familiar, pero las personas de todo poza rica lo manejan como hotel para tener s3x@. Si tienes familia no lo uses como hotel. El precio es demasiado caro, hay muchas mejores opciones por la diferencia de 300 pesos más, como la franquicia de París. Repito, no es hotel familiar.
Stayed 1 night in Aug 2025

8/10 Good

JUAN FERNANDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Diana Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen lugar para hospedarse
Stayed 1 night in Jul 2025

10/10 Excellent

Ana Fernanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo y super su alberca. Cerca de patio poza . Sin duda volveríamos a ir
Stayed 2 nights in Aug 2025

10/10 Excellent

LUIS DARIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable
Stayed 1 night in Aug 2025

8/10 Good

Roberto, Reynosa

Stayed 2 nights in Aug 2025

10/10 Excellent

JUAN FERNANDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Minerva

Liked: Cleanliness, staff & service, property conditions & facilities
todo estuvo muy bien el personal amable y resuelven rápido no se que paso con mi reservación que no les aparecía en sistema y el chico de la recepción resolvió rápido sin tanto problema, muy amable el personal,nos dieron dugerencias para salir
Stayed 2 nights in Jul 2025

10/10 Excellent

JUAN FERNANDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Debe mejorar sus habitaciones

Stayed 1 night in Jul 2025

6/10 Okay

Verónica

Travelled with family
Disliked: Cleanliness
Muy malo el aseo en regadera.
Stayed 1 night in Jul 2025

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

JUAN FERNANDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Precio calidad muy buenov

Stayed 1 night in May 2025